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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Shipping to Rural Areas May Take Longer as UPS Cuts Costs

May 21, 2023May 21, 2023 Ina Steiner
UPS shipping

Getting items to customers quickly is crucial for online sellers, but they don’t get to choose where their buyers are from; in the case of delivering to rural customers, things may get tougher. A year ago, Business Insider’s Emma Cosgrove Read more

News, ShippingAmazon, Rural delivery, UPS, USPS1 Comment

How Online Marketplaces Are Celebrating Small Business Month

May 20, 2023May 20, 2023 Ina Steiner
Amazon eBay Etsy

May is the month to celebrate small businesses, and three major marketplaces announced contests to show their support – eBay, Amazon, and Etsy – and some lucky sellers will walk away with big prizes. eBay sellers have a chance of Read more

Marketplaces, News1 Comment

Will Jeff Jordan Return to Ecommerce as an Operator?

May 19, 2023May 19, 2023 Ina Steiner
eBay

Jeff Jordan was a top executive at eBay during its prime in the 2000’s, and after his most recent stint serving the past 12 years as a partner at venture capital firm Andreessen Horowitz (nicknamed a16z), he’s starting to think Read more

Marketplaces, NewsAndreessen Horowitz, eBay, Jeff Jordan2 Comments

Etsy Debuts New TV Commercials and Urban Campaign

May 19, 2023May 19, 2023 Ina Steiner
Etsy

Etsy is launching new TV commercials this week and is also running a city-specific marketing campaign this month in New York and Chicago. The new TV spots focus on the breadth of items that can be found on Etsy, at Read more

Marketplaces, NewsEtsy, Etsy marketing, Etsy TV commercials1 Comment

Glitch Prevents Some People from Searching eBay

May 18, 2023May 18, 2023 Ina Steiner
eBay

Some people reported problems trying to search the eBay website on Thursday, though it’s not clear what they had in common. The reports came in on social media and on eBay’s discussion boards. At 11:04 am, someone tweeted to eBay’s Read more

Marketplaces, NewseBay, eBay glitch, eBay Search1 Comment

Postmaster General Louis DeJoy Eschews Oversight, Rips into PRC

May 17, 2023May 31, 2024 Ina Steiner
USPS logo

Postmaster General Louis DeJoy testified at an oversight subcommittee hearing on Wednesday (May 17, 2023) about his Delivering for America plan, and when questioned by one lawmaker, laid into the Postal Regulatory Commission (PRC), which is an independent Federal agency Read more

News, ShippingLouis DeJoy, Postal Regulatory Commission, PRC, USPS, USPS Delivering for America plan6 Comments

eBay Acquires Authentication Tool Designed for Brands

May 17, 2023June 27, 2025 Ina Steiner
eBay

eBay will acquire Certilogo, which lets brands such as clothing manufacturers add “digital product IDs” to their products that allow customers to scan and authenticate the items when buying them new – or secondhand. Update 7/11/2023: eBay said the acquisition Read more

Marketplaces, NewsAuthentication services, Certilogo, Charis Maquez, digital product passports, eBay, eBay focus category, Michele Casucci2 Comments

Google to Delete Inactive Accounts including Gmail, YouTube, Photos

May 16, 2023 Ina Steiner
Google

Online sellers, take note: Google is going to start deleting inactive accounts. That means those with multiple Google accounts who aren’t in the habit of visiting their secondary accounts very often could lose some of their data. According to an Read more

News, Selling ToolsGmail, Google, Inactive accounts, YouTube1 Comment

Amazon Tests ‘Small Business’ Search Filter

May 16, 2023May 16, 2023 Ina Steiner
Amazon

Amazon often touts how its marketplace is good for small businesses, and last year, it launched new features to help them stand out. Now Amazon is testing a “Small Business” search filter to help shoppers isolate their search results to Read more

Marketplaces, NewsAmazon, Amazon search, Amazon search filter, Amazon small business1 Comment

Audit Finds USPS Package Tracking Inaccurate and Inadequate

May 16, 2023May 16, 2023 Ina Steiner
USPS logo

The postal Inspector General (IG) found that 64% of tracking messages for packages it examined in a recent audit were inaccurate and recommended the USPS do a better job of communicating when providing delivery status notices. That’s significant for online Read more

News, ShippingPackage tracking, Tracking, USPS, USPS OIG3 Comments

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