AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Sat Oct 16 2021 16:05:28

Etsy Begins Holding Seller Funds More Aggressively

By: Ina Steiner

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A seller reported that Etsy is holding 75% of their funds in reserve, leaving them struggling to pay their bills. Reserves are normal for new sellers or for those who have received a warning for a policy violation, but a rumor is circulating that Etsy is testing a new, more aggressive practice of holding funds of well-established sellers.

Anecdotal reports popped up on Reddit and Etsy discussion boards, and we've heard from several sellers who say they were impacted.

The timing, coming in early October, may indicate Etsy is trying to reduce risk ahead of the busy holiday-shopping period. ... Read More

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Mon Oct 11 2021 21:08:47

Amazon Forces Sellers to Foot the Bill for Fashion Returns

By: Ina Steiner

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Sellers say a new policy from Amazon will hit them hard. Amazon is requiring sellers to pay for return shipping when a buyer sends back items in Fashion categories. The move comes as the cost of shipping is skyrocketing and impacts categories with notoriously high return-rates.

Amazon sent an email notifying sellers with the subject line, "Free returns on Fashion items for seller-fulfilled orders." In it, sellers were told that Amazon Fashion customers were not fully satisfied with the current return experience of seller-fulfilled orders.

"To provide the best possible customer experience, you will no longer be able to deduct the return shipping ... Read More

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Sun Oct 10 2021 20:27:15

Etsy Lets Sellers Offer Different Prices for Overseas Sales

By: Ina Steiner

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Etsy launched an incredibly helpful feature, although it's not available to US sellers. The new feature lets sellers set one price for domestic sales and a different price for international sales. "This will give you the chance to grow your local business while expanding globally," Etsy said in Thursday's announcement. "Plus, with Domestic & global pricing you can offer free shipping."

Sellers in the US shouldn't hold their breath waiting for access to the new feature. A FAQ in the Etsy Seller Handbook article about the feature states:

Is this available to sellers based in the United States?
This feature is currently only available ... Read More

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Thu Oct 7 2021 21:38:19

Small Sellers Getting Sucked into Amazon Insurance Mandate

By: Ina Steiner

 

Small sellers say Amazon is warning them they must purchase product liability insurance despite being significantly under the threshold for the newly revised mandate. 

As previously reported in EcommerceBytes, Amazon is requiring sellers to take out a liability insurance policy once they reach $10,000 in sales in one month on Amazon.com. Previously, the requirement had applied only to sellers who met that threshold for three consecutive months. But it now appears Amazon is enforcing the policy more broadly.

A seller of specialty collectibles wrote to EcommerceBytes today after getting an email notification with the subject line, "Action Required: Provide proof of ... Read More

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Mon Oct 4 2021 14:44:05

How Is Facebook Outage Impacting Sellers?

By: Ina Steiner

 

Facebook posted on Twitter today at 12:22 pm Eastern, "We're aware that some people are having trouble accessing our apps and products. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience."

"Some people?" a user quickly retorted.

Clearly Twitter was benefitting from its rival's misfortune: hello literally everyone," the Twitter account tweeted an hour later, as the outage dragged on.

But it's no laughing matter for people who rely on Facebook. Online sellers use the platform in a number of ways - and not just to sell in Groups or on Facebook Marketplace. Sellers ... Read More

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