AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Thu Dec 14 2017 22:05:08

Etsy CEO Says Vintage Is a Priority

By: Ina Steiner

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Etsy is best known as a marketplace for unique handmade and handcrafted goods, and for years sellers of vintage items have accused the company of neglecting vintage items, including in marketing campaigns.

So it was no surprise a seller of vintage goods raised the issue during a management Q&A session. "When will you be appointing someone to the senior Leadership team totally responsible for Vintage and Antique items," the seller asked, and provided the following responsibilities they'd like to see such an executive take on:

- Someone with a core competence in this area who understands how to place and promote ... Read More

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Wed Dec 13 2017 21:27:34

Etsy Confirms It Gives New Shops a Boost in Search

By: Ina Steiner

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Exposure in search is critical for online sellers, and Etsy sellers have expressed concern that the marketplace is favoring new shops in search results to the detriment of more established sellers. Etsy CEO Josh Silverman addressed the question during a Q&A chat session with sellers in the Etsy forums.

A longtime seller asked Silverman what Etsy would be doing to address "the sudden and very noticeable drop in sales drastically effecting long-time established shops." She said there was a widely held belief among sellers that Etsy is purposely featuring new shops on the first few pages in order to give their shops ... Read More

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Tue Dec 12 2017 17:02:37

How eBay Failed Sellers During the Holiday Shopping Season

By: Ina Steiner

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We noticed an unusual amount of chatter from sellers who said their sales had declined in October instead of rising with the start of the holiday shopping period, and we reported the problem on October 29. It seems hardly coincidental that today, eBay acknowledged it has failed to send marketing emails on behalf of eBay Store owners since October 4 due to a technical issue. 

It's impossible to quantify how many sales eBay Store owners lost as a result, but for over 9 weeks during the busiest period for online sellers, they were unable to market to shoppers who had signed up to receive their newsletters. 

eBay sent ... Read More

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Sun Dec 10 2017 10:06:25

Returns Are the New Free Shipping

By: Ina Steiner

 

A new app encourages shoppers to buy commitment-free, but it could spell bad news for retailers who don't want returns. Try Technologies encourages shoppers to make "purchases" through its mobile app and gives them 7 days to return the items they don't wish to keep.

According to its website at try.com:

Try is built directly into the Amex, MasterCard & Visa payment networks, so it works everywhere. Our technology is built into the very fabric of the global payments network. As long as you're a Member and you have our app installed, no charges ever touch your credit or debit card when you ... Read More

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Tue Dec 5 2017 23:43:10

Online Sellers Should Lookout for Package Delays

By: Ina Steiner

 

UPS was slammed with packages thanks to Cyber Monday holiday shopping, according to Bloomberg, and the volume overwhelmed its expectations. "United Parcel Service Inc. is expecting slight delays in package deliveries through the middle of this week after a surge in e-commerce sales swamped its network in the days after Thanksgiving," the news outlet wrote on December 5th.

This despite the carrier having instituted surcharges this year including peak charges for US Residential deliveries and large packages, as we reported in June.

While late deliveries are a problem for all online sellers, it can be particularly difficult (and potentially ... Read More

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