AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Tue Jan 31 2023 22:48:06

Etsy Sellers Grow Leery of Selling $250+ Items

By: Ina Steiner

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Etsy sellers are increasingly concerned about listing items priced over $250 due to reports that Etsy automatically refunds buyers who file claims. Numerous sellers say they have removed expensive items from the marketplace for fear they'll be out the money and the item.

When controversy erupted last year after Etsy raised seller fees, company executives promised them increased seller protection, as we reported on the AuctionBytes Blog in June.

But sellers have written for the past few months that Etsy is automatically refunding buyers despite proof of delivery or without requiring buyers to return items they report as ... Read More

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Sun Jan 29 2023 20:22:18

Etsy Sellers Bemoan Gremlins that Change Their Listings

By: Ina Steiner

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Imagine if every so often when you got into your car, your seat was repositioned and your highbeams were turned on. That's what it can feel like for marketplace sellers who often complain "gremlins" have changed their listings - in their case, costing them time and money.

Etsy sellers described the latest example in a thread on the Etsy discussion boards. A seller reported that they always have their listings set to manual renew so they can evaluate what hasn't sold before deciding to renew them. When they noticed a number of them had automatically renewed, they checked: "about ... Read More

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Tue Jan 24 2023 20:52:19

Shopify Raises Monthly Seller Fees by 34 Percent

By: Ina Steiner

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Shopify raised its selling fees - a Basic plan will go from $29/month to $39/month, which is a 34% increase. Sellers took to social media to share their reaction. "That's a HUGE sudden increase," one seller wrote on Twitter. "As usual, they're blaming "inflation", which is what? 6%?"

"Never fully rely on a platform YOU didn't create," another seller tweeted. 

The fee hike means sellers on a Shopify Basic plan will go from paying $348/year to $468/year, or $120 extra.

For those on a regular Shopify plan, the fees are going from $79 to $105 (33%). And for those on a Shopify Advanced ... Read More

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Mon Jan 23 2023 15:42:32

UPDATE USPS Priority Mail Delays only Impact Postal Store Orders

By: Ina Steiner

 

UDPATE 1/23/2023: The USPS said the message impacts orders of stamps and supplies placed on the USPS website store only - there is no disruption to Priority Mail service as first reported.

We've revised the story to try and eliminate confusion.

The USPS website is displaying an alert on its website today, January 23, warning of an impact to Priority Mail delivery times next week:

Alert: Due to systems upgrades, orders placed Tuesday, January 31, 2023, through Sunday, February 5, 2023, will require an additional 3-5 business days for delivery.

All Priority Mail Express will be suspended from Monday, January 30, ... Read More

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Fri Jan 20 2023 23:56:16

Will End of Charity Program Hurt Amazon's Sales?

By: Ina Steiner

 

Shoppers say they are rethinking Amazon in light of its decision to end its Amazon Smile charity program. "Well, if @amazon is cutting back spending and ending #AmazonSmile, then I similarly can cut back spending and shift all of my family's necessities and consumables to other vendors," a customer tweeted upon hearing the news.

The Amazon Smile program allowed customers to sign up and select their favorite charity and - as long as they shopped by visiting smile.amazon.com instead of amazon.com - Amazon would donate 0.5% of the price of eligible purchases to the chosen charity. There was no cost to ... Read More

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