AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Sat May 27 2023 16:38:17

Some eBay Sellers Battle Tech Issues This Holiday Weekend

By: Ina Steiner

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A check of the eBay Technical Issues board reveals sellers are battling some major issues this holiday weekend. Some sellers began reporting on Friday that eBay changed the quantity in their listings, and some sellers are also reporting they cannot list, revise, or renew any listings.

There are several threads where sellers report eBay has increased the quantity of listings available for sale, though at least one seller said that had not happened to their listings. 

One seller explained how it impacted them: "Same Here - They took all that has sold and added it to ... Read More

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Fri May 26 2023 12:20:41

Glitches Plague Amazon Verification Sowing Panic Among Sellers

By: Ina Steiner

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Remember that glitch on Amazon last week in which it informed sellers they had to re-verify their accounts even though they already had? A new glitch that cropped up on Thursday sent sellers into absolute panic.

Yesterday sellers began getting warnings that their account was at risk of deactivation relating to the INFORM Consumers Act, even sellers who had already re-verified their account at least once.

The reports continue today, and so far there's no indication Amazon has addressed this issue that is causing sellers extreme stress. On one thread on the Amazon discussion boards, a seller wrote, ... Read More

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Wed May 24 2023 13:35:28

Etsy Sellers Report Missing Pages, Harming Visibility

By: Ina Steiner

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Etsy sellers say pages of their paid listings were not showing on the marketplace - one reader explained that pages "jump from 2 to 6 and show 10 out of 8.. odd stuff like that" - something they feared cut into their sales.

Another reader reported the problem on Ecommerce EKG, explaining that "Etsy sellers are reporting that multiple pages are missing from their shops when using both the Etsy app and while using a browser. No response from Etsy regarding fix. This has been going on for at least a week or more."

Another Etsy seller pointed us ... Read More

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Sun May 21 2023 16:09:14

Etsy Recommended Use of Bot Trigger Word 'Amber'

By: Ina Steiner


Etsy sellers who include the word "amber" in their listings say the marketplace temporarily deactivates them, something they've reported on industry boards since February 2022. So imagine the frustration when sellers found Etsy promoting "amber earrings" and "warm amber beading" in a "trends" report one year later.

In the Etsy Seller Handbook article titled, "Marketplace Insights: 2023 Spring and Summer Trends" (February 22, 2023), Etsy offered advice on prepping shops for the upcoming season, including a guide to trends based on Etsy search data and industry forecasting.

The report included the following advice and information:

Beach beads and charm necklaces
As folks ... Read More

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Thu May 18 2023 23:08:49

Amazon Asks Sellers to Re-verify Accounts AGAIN

By: Ina Steiner


Amazon sellers who re-verified their accounts in late April were asked this week to re-verify their accounts for a second time, but it appears the request was issued in error, possibly due to a technical glitch.

Amazon's requirement that sellers re-verify their accounts is likely due to the new law called the INFORM Consumers Act that takes effect in the US on June 27, 2023, which the company referenced in an announcement on May 10th.

This week on several threads on the Amazon discussion boards, many sellers described their frustration that Amazon was requiring them to again re-verify their accounts ... Read More

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