AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Fri Feb 15 2019 15:39:31

Etsy Money-Grab Glitch Causes Havoc for Sellers

By: Ina Steiner

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Etsy took money from sellers' credit cards or bank accounts that they don't owe the company, some sellers are reporting this afternoon. In some cases, the amount is in the hundreds and even thousands of dollars. It appears to be a glitch, but questions remain about how it happened and how many sellers were impacted.

Etsy acknowledged the issue when a seller posted on the Bugs forum at 12:22 pm ET that Etsy had drafted $395 out of her checking account when she didn't owe any fees.

At 1:18 pm, Read More

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Wed Feb 13 2019 14:52:16

Speculation about a Possible Amazon Etsy Matchup

By: Ina Steiner

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Tech pundits and reporters love to speculate about possible acquisitions, and Geekwire today asked its staff which companies they thought Amazon should acquire. 

Of the more intriguing ecommerce-related suggestions, one reporter suggested the Kohl's department store chain, and one editor made a case for Amazon acquiring Etsy:

"Monica Nickelsburg, civic editor: Etsy. Amazon launched Handmade, an Etsy competitor for artisanal goods, in 2017. Etsy's shares took a hit in what seemed like a bad omen for the handmade goods marketplace. But Etsy seemed to rebound, topping $1 billion in gross merchandise sales for the first time at the end of 2017. Meanwhile, Amazon's ... Read More

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Tue Feb 12 2019 23:55:11

Problems with eBay Shipping Calculator?

By: Ina Steiner

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Some sellers say eBay is undercharging their buyers for USPS First Class Package Service on the eBay Shipping Calculator, and when they go to print the label, eBay is charging them the correct, higher price. 

A reader had written to us last month to report, "On Jan 27, 2019 the USPS raised the First Class Package Rates but almost two weeks later the eBay Shipping Calculator has not switched over to the new rates and Buyers are making purchases including postage at the old USPS First Class Package Postage rates."

We asked eBay about it, which provided the following response: "Do you have ... Read More

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Mon Feb 11 2019 15:01:29

A Glitch That Impacted eBay Not Sellers

By: Ina Steiner

 

How many times have readers said that glitches always impact sellers and not eBay? Here's an exception to the perceived rule.

The Justice Department said a buyer exploited a glitch on eBay and racked up lots of purchases without technically paying for them. The government said a glitch permitted repeated uses of the same gift card.

It made the claim in a press release in June when it announced it had charged a Pennsylvania man with wire fraud in connection with a scheme to over-redeem gift cards.

"The information alleges that between October 29, 2016, and January 10, 2017, Broudy intentionally conducted approximately 1100 fraudulent ... Read More

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Wed Feb 6 2019 21:28:45

Amazon Videotapes Seller Faces - Creepy or Justified?

By: Ina Steiner

 

See update below. Rumors that Amazon has been videotaping some sellers' faces (with notice) as part of its account verification process was confirmed by Buzzfeed. We had asked Amazon about such reports days ago but received no response. Today, Buzzfeed reported, "An Amazon seller based in Vietnam told BuzzFeed News that he was prompted to take a five-second video of his face using his computer's webcam in January as he signed up for a seller profile."

In a private group where sellers were discussing the practice, we saw little concern expressed about privacy - instead, some ... Read More

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