AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Sat Mar 23 2019 22:49:29

eBay Sold Listings Go Missing for Some Users

By: Ina Steiner

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We've been getting reports from readers who can no longer find sold listings on eBay, though it may be caused by a technical issue related to a browser.

"Have you received reports regarding eBay hiding sold listings," one seller asked us. "Yesterday, I was able to view them with no problem. Today, they're shown for a split second, then disappear."

Another wrote, "eBay has begun hiding Sold Listings Search Results - but all the fields you use to make the query still remain! Do you see this?" The reader wondered if it had anything to do with Terapeak being rolled out to Stores.

Some users ... Read More

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Sat Mar 23 2019 12:40:56

Could Uber Lawsuit Have Implications for Online Marketplaces?

By: Ina Steiner

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Could lawsuits filed against Uber have implications for online marketplaces like eBay and Amazon? The situation outlined in the lawsuit doesn't directly apply to online sellers, but if marketplaces or payment services fail to provide certain user data, they could be vulnerable to such lawsuits.

In the case of Uber, UK drivers sued the company in the fall over EU's GDPR regulations, and CNBC reported on another lawsuit against the company on Friday. 

The publication said that under European data protection laws, individuals have the right to access personal data held by any company, even their employer. The Uber drivers allege they are ... Read More

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Tue Mar 19 2019 23:40:00

Etsy Says It Will Credit Overcharges from Last Year

By: Ina Steiner

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In November, we wrote about problems sellers had after Etsy rolled out a new billing system. One of the problems was related to currency issues for international fees, which you can read about in this AuctionBytes Blog post from November 2018.

Etsy addressed questions about the new billing system on this thread in early November, but sellers say the problem is still ongoing and say they haven't received a refund or credit for the overcharges, despite emails from Etsy promising to extend a refund credit "in early 2019."

We noticed Etsy responded on Twitter today to a seller who asked, "When will Etsy ... Read More

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Fri Mar 15 2019 00:07:05

Users Ask What Happened to iOffer Listings

By: Ina Steiner


Ecommerce site iOffer took its site offline on February 25th for maintenance and said it was planning to be back up and running on March 1st. But users are asking what happened to all the listings.

These days we don't keep up with the alternative online marketplace, which launched in the early 2000s (we've found management to be unresponsive to our inquires), but users reached out to us today to ask what was happening. 

On Twitter, the company announced on March 4th that it had completed maintenance, and "everyone should be able to access their accounts again."

On March 11, it tweeted, "We are aware ... Read More

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Tue Mar 12 2019 14:03:10

A Chance to Weigh in on Overseas Package Rates

By: Ina Steiner


From glacial pace to lightening speed, things are suddenly moving rapidly when it comes to changing how the US charges for delivery of packages from overseas shippers. The State Department is holding a meeting in Washington DC on Thursday, March 14, 2019 to discuss the US withdrawal from the Universal Postal Union (UPU), and any member of the public can provide input.

The current administration is taking a great interest in the issue of what many see as "unfair" postal rates in which sellers from some international countries can pay less postage to get packages delivered to US shoppers ... Read More

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