AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Fri Oct 23 2020 12:31:15

Sellers Report Problems Listing on eBay

By: Reader

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eBay sellers are having problems editing listings today. In one thread on the eBay discussion boards, a seller wrote:  

"It is Friday 10/23 and I am unable to EDIT ANY of my hundreds of listings today. Anyone else finding this problem today? Called support and they simply stated they will have the  *technical dept" look into it......."

On another thread, a seller wrote:

"Page displays an item but has the 'busy' circle. Can't make any changes."

Down Detector also showed reports of problems today.

A seller who tweeted about the problem wrote: "@eBay @AskeBay I am trying to post and the ... Read More

Comments (7) | Permalink
Thu Oct 22 2020 10:24:11

Is Etsy Testing New Listing Page Designs?

By: Ina Steiner

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A seller reported that Etsy is testing the design of the listing page. In a post this morning titled, "Bottom of a listing has changed...again. WHY?" a seller wrote the following:

"Why is Etsy changing the look at the bottom of the actual listing...again? Why do they have to keep making changes there?  

"It looks horrible and I have seen two different versions in the past two days. 

"Both versions look bad. It is going to direct customers out of our shops even more now.  

"It seems Etsy needs to spend more time on areas that really need to be fixed instead of trying to mess up ... Read More

Comments (2) | Permalink
Mon Oct 19 2020 12:58:19

Sellers Mock Amazon for Dropping Support for IE

By: Ina Steiner

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Sellers had fun at Amazon's expense when it announced it was dropping support for Microsoft Internet Explorer (IE) as of January 31, 2021. "This change will empower our development teams to innovate and deliver upgrades to the Seller Central website," the marketplace said.

"If you are currently using Internet Explorer, we request that you switch to a supported web or mobile browser to avoid any disruption. Your options include Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge."

Other than security updates, Microsoft hasn't updated its IE browser since 2016 (it has a new browser called Edge). A seller said they couldn't remember ... Read More

Comments (3) | Permalink
Sun Oct 18 2020 16:50:35

Reports of False Postal Delivery Scans Worry Sellers

By: Ina Steiner

 

Postal workers are providing false delivery scans on packages, according to the Washington Post. In an article on Thursday, the newspaper wrote, "across the country, postal workers mark packages still sitting in the post office as "delivered":

"Postal workers said in interviews that they have been pressured by their bosses to perform false scans increasingly over the past six months so that late packages appear to have been delivered - or are delayed because of issues at the delivery address - to ensure they don't count against the agency's delivery statistics."

The issue is gravely concerning to online sellers.

The next day, the Read More

Comments (10) | Permalink
Thu Oct 15 2020 11:34:17

Amazon First to Run TV Ads with Holiday Theme

By: Ina Steiner

 

Amazon was the first major retailer to run TV ads with significant holiday themes this year, according to Elaine Chen, Vice President of Marketing Communications at Kantar.

Amazon also boosted its ad budget this year, spending close to 8% more in advertising in the first half of 2020 than in the first half of 2019, reaching $1.4 billion.

What makes that remarkable is the fact that during the same period, US retail ad spending as a whole declined by 22.6%.

Chen noted that Amazon TV ads supporting Prime Day debuted on local television on October 8 and October 11, weeks earlier than Winter Holiday-themed advertising has started ... Read More

Comments (3) | Permalink
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