AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Mon Aug 8 2022 22:13:56

Etsy Is Still Running Tests of Its Search Algorithm

By: Ina Steiner

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Etsy has boasted in the past about the amount of testing it conducts, and a new blog post on Monday confirmed the company is still running frequent tests live on the Etsy site, with visitors acting as live guinea pigs, so to speak.

The thought of all that experimentation may leave sellers cringing. Not only can tests run awry and result in glitches, marketplace sellers in general are averse to change.

Four engineers published the post on Etsy's Code as Craft blog for developers, writing they are "constantly working to make improvements to the experience of our buyers and sellers" ... Read More

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Sat Aug 6 2022 23:25:39

Etsy Seller Finances in Jeopardy, Reps Unable to Help

By: Ina Steiner

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An Etsy seller is in a vicious circle after changing bank accounts and trying unsuccessfully to update their account on Etsy with the new information. Unable to get customer service to help with the problem, the seller is desperate as they have no access to their funds and the current bank account is set to close shortly.

"I am having an awful time with Etsy and their new requirement to verify bank accounts through Plaid," the seller told EcommerceBytes. "My situation is that I need to change my current bank account. Etsy's website says I have to verify my current account ... Read More

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Thu Aug 4 2022 16:25:36

Seller Hits Unexpected PayPal Ceiling

By: Ina Steiner

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Did you know PayPal has a ceiling on how much you can process through its service before it will begin instituting payment holds on your funds?

A reader who sells on eBay and on his own website received an email from PayPal a few days ago with the subject line, "Some money from your sales may be placed on temporary hold."

It informed the seller he was now "nearing the amount that will be immediately available to you from sales each month, so some money from your sales may be held temporarily."

It instructed him on how to request an increase and explained: ... Read More

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Tue Aug 2 2022 16:50:37

Amazon Gets Caught with Hand in USPS Cookie Jar

By: Ina Steiner

 

Amazon began collecting higher USPS rates a week before the rates were set to take effect and said it got around to refunding sellers 3 weeks later. The over-charging incident appears to have been a deliberate decision, not a glitch, which would have been a violation of USPS policy.

One seller referred to the incident in a thread on the seller discussion boards as Amazon having gotten "caught in the cookie jar again."

On July 7, an Amazon moderator told sellers it had implemented the rate change early "due to the relative closeness to Prime Day (July 12 - 13)" due ... Read More

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Thu July 28 2022 16:38:45

Amazon Marketplace Grows 3.3 Percent in 2nd Quarter

By: Ina Steiner

 

Amazon grew sales 10% in North America in the 2nd quarter, year over year, but international sales fell 12% (not adjusting for the unfavorable impact from year-over-year changes in foreign exchange rates). Its AWS business grew 33%. Marketplace sales (North America and International together) grew 3.3%.

Consolidated sales (all three segments - North America, International, and AWS) grew by 7% in the quarter to $121.2 billion, compared with $113.1 billion in second quarter 2021. "Excluding the $3.6 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased 10% compared with second quarter 2021," ... Read More

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