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Fri Jan 15 2021 22:32:02

eBay Won't Remove Late Shipment Ding

By: Reader

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Dear Ina,
During December I had a package I sold on eBay go into Lala land: Customer purchased December 8th, label printed December 8th, scanned into Post office December 9th.

Goes missing until Dec 23 and shows movement again. I provided the customer with updates daily. It finally arrived January 6th. 

I received a hit for Late Shipment on eBay. For some odd reason, the tracking never showed up through eBay, but did show up through the Post Office tracking. 

I sent a request through to get the defect removed and provided them with the tracking showing it was mailed within 1 day of purchase and I did what ... Read More

Comments (2) | Permalink
Tue Jan 12 2021 14:10:39

Seller Pays Extra to Ship UPS as USPS Delays Remain Unresolved

By: Reader

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Dear Ina,
Has anyone else noticed that USPS is now posting "In Transit, Arriving Late. Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility" on shipments delayed in transit? 

This message seems to be automatically updated daily. Doesn't tell us where it is in the system (like one shipment I have bouncing back and forth like a ping pong ball between two distribution centers). Will this ever end? 

It has cost me many hundreds of dollars in additional shipping costs (as I have switched to UPS) and marketplace forced refunds.

Comments (8) | Permalink
Sat Jan 9 2021 09:32:19

Seller Feels Unsupported after eBay Changes Price of Bra

By: Reader

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Dear Ina,
The monster is at it again - I guess there's nothing we can do about eBay changing our selections.

I had a new w/ tags Bra listed to start auction at $14.99 and eBay changed the "offer" price to $7. 

I never choose "make an offer". The bra new sells for $30. I had to go into the listing and change the offers and relisting options.

Comments (8) | Permalink
Thu Jan 7 2021 16:56:02

eBay Seller Seeks Help with Managed Payment Reports

By: Reader


Dear Ina,
First great website! Stumbled across while looking for some information!

Looking for input as well as maybe let your subscribers have a heads up.

Long story short....First...when one is enrolled in eBay managed payments, the sales tax that is collected from a buyer IS going to be part of one's 1099 at the end of the year. Meaning it will be included in your gross income, but the seller needs to dig thru the countless spreadsheets to find that info. (This only took a week to find out!)

Second, and this is the looking for insight....and by the way if you can help, great, if ... Read More

Comments (10) | Permalink
Tue Jan 5 2021 21:23:04

Seller Finds Fatal Flaw in New eBay Vacation Mode

By: Reader


Dear Ina,
eBay's new "time-away" that replaced "vacation" mode does not allow sellers to immediately shut down their stores or listings in case of an emergency. 

eBay has, again, "fixed" something that was not broken going from vacation made to the new "time-away" which now only allows sellers to "schedule" time away and does not allow immediate shut-down due to emergency. 

After talking to several eBay reps on the phone and via chat we became aware that this new change only allows sellers to schedule time away and does not allow immediate shut-down of listings and can only take effect at 12am PST the next day. 

When we pressed ... Read More

Comments (14) | Permalink
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