EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Sat Oct 16 2021 20:16:46

eBay Removes Listings of Seller Locked out of Payments

By: Reader

Sponsored Link

Dear Ina,
How are you?? I wanted to write in and let you know the latest issue I have had here in Australia - eBay have been demanding I get over to Managed Payments with threats that I can't relist etc... But when I click the link it says "We're inviting sellers to the new managed payments program in stages. We're sorry you can't sign up today." 

Fine, I thought, because I don't want to add anything new to the site anyway so it's safe to just keep waiting until I am eligible. Then this week they removed all my listings... Over 1600 of them! ... Read More

Comments (0) | Permalink
Thu Oct 14 2021 16:08:14

What Happened to Facebook Marketplace Tags?

By: Reader

Sponsored Link

Dear Ina,
Do you know how I can get Facebook Marketplace to fix my TAG issue when listing? I've reported the problem several times under their "Help & Support" tab, but no response and no fix.

I teach a class on how to sell on the internet, and I need to use FBM to show how to list. TAGS are one of my main points, but I can't show it because I never get the option when I list anymore. 

Your readers and the people I know don't have this problem. But there's a video about it.

Comments (0) | Permalink
Tue Oct 12 2021 15:22:10

Monday Night Massacre: Years of eBay Saved Searches Gone

By: Reader

Sponsored Link

Dear Ina,
The eBay world is in total chaos today for those people who buy and sell in the collectibles categories. eBay investors should be extremely alarmed about the changes made last night to the collectibles categories. Call it the Monday night massacre.
Most of the collectibles categories, that have been refined and tweaked for over two decades, with the help of countless collectibles experts, have been eliminated. Wiped out.

For example, there used to be "Collectibles > Photographic Images > daguerreotypes." Now it's just "Collectibles > Photographic Images > photographs."

There used to be:

Shop by Category
Vintage & Antique (Pre-1940):
- Ambrotypes
- Cabinet Photos
- CDVs
- Daguerreotypes
- Magic Lantern Glass Slides
- Photo Albums
- Stereoviews
- Tintypes
- Viewmaster
- Other Antique Photographs

Now it all been dumped into ... Read More

Comments (10) | Permalink
Tue Oct 12 2021 15:17:03

eBay Lumps in Collectible Glassware with Everyday Glass

By: Reader


Dear Ina,
Better check out eBay categories. They just screwed them all. 

All glassware including Antique, Depression, Elegant, Early American Pattern Glass and many other IMPORTANT categories are now all lumped into one category. "Decorative Pottery & Glassware". 

Are you kidding me? There are over 75,000 listings for just Fenton Glass alone. Now they are lumped in with everyday glass made overseas? This is the most ridiculous thing I have ever seen. 

Note from the Editor: Also see today's EcommerceBytes Blog post, "eBay Moves Collectibles Around Resulting in Higher Fees."

Comments (3) | Permalink
Mon Oct 11 2021 11:33:20

eBay Has a Double Standard When It Comes to Refunds

By: Reader


Dear Ina,
I sold something on eBay - the buyer misread the description and thought they were buying the whole lot instead of just one so asked for a refund which I gave, but I didn't realise I wouldn't get all the fees refunded by eBay as they keep 30p.

So I am out of pocket through no fault of mine. How can this be fair??

Comments (22) | Permalink
Next Page