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Thu May 6 2021 09:25:47

eBay Stops Seller from Blocking Bidder Who Retracted Bid

By: Reader

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Dear Ina,
Just found out at eBay if a Buyer bids your item and then retracts the bid, meaning they no longer are involved in the auction, they backed-out, and you then block them, eBay allows them to re-bid the item they retracted their bid on, even though the Buyers ID is on the Seller's Blocked Bidder List before they re-bid. 

eBay informed me Buyer is only blocked from bidding on future items and can re-bid the auction or item they backed-out of. 

In addition, the Blocking Email Contact from Blocked Bidders still does not function and eBay has no intention of making the function a working ... Read More

Comments (3) | Permalink
Tue May 4 2021 19:28:17

Golfer Teed Off over Inscrutable eBay Fees

By: Reader

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Dear Ina,
I am a casual buyer/seller on eBay. On since '07 with 750 transactions, mostly golf equipment for my own use.

eBay works well functionally but is very lacking in transparency.

My question is: what exactly is the commission rate I'm being charged? It appears it is 13%. I just sold an item for $164 and got a $143 payout. How can I find out what I am being charged?
Wayne

Comments (7) | Permalink
Sat May 1 2021 13:34:28

The Naked Truth About eBay Issues

By: Reader

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Dear Ina,
I noticed a couple of months ago that eBay was mistakenly labelling many of my items as "Adult Only Verification Required." I've spoken to numerous customer service reps who have all agreed my items are not xrated.

Not only have none of them offered a solution, but I receive bizarre emails addressing problems that I've never claimed (I received two of them today) and NOT addressing the real issue. 

I feel like I'm being punked. I know I'm not the only one on eBay having items listed as "adult only" which aren't - I've checked other sellers listing and have found the same thing. 

Can you possibly ... Read More

Comments (7) | Permalink
Wed Apr 28 2021 10:39:29

Seller Baffled by How Etsy Handled Sales Tax in Issuing Refund

By: Reader

 

Dear Ina,
A buyer on Etsy contacted me and asked me if he could return an item for a refund as he no longer needed it. I stated that this would be fine. The buyer returned the item. I processed the refund for the sales prices of the item minus the outbound and return shipping.

When I clicked to proceed, I got a new amount which was the item amount that I processed, but now with the tax that Etsy collected and a message that this was the amount that would be charged to my credit card. To make the refund go through I had ... Read More

Comments (9) | Permalink
Tue Apr 27 2021 16:08:55

eBay Says It Can't Release Seller's Funds Due to a Glitch

By: Reader

 

Dear Ina,
I know it's a long shot, but I have a nightmare scenario with eBay.

I sold an item for $1629 that was returned March 11th. eBay managed payments put a hold on the funds, as they always do, posted that they released the funds March 16th and refunded the buyer on March 23rd. All the while the hold for the $1629 remained on the account, putting my account in a negative balance status, despite continuing to sell more items. 

On March 26th, due to the faulty Hold on my account, eBay then went into my bank account and took $1629, but again did not release ... Read More

Comments (16) | Permalink
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