EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Tue Nov 30 2021 22:23:06

Seller Wants eBay to Get a Grip

By: Reader

Sponsored Link

Dear Ina,
I've started selling gun parts on eBay. Our oldest of 3 eBay accounts is 17 years old.

I used the word "grips" in a listing. Our store was suspended for 3 days (now going on 8) because you can't sell "grip frames" or other "frames" which I knew.

My grips in this listing were 2 small plastic pieces that screw on to the pistol's handle (where the magazine goes). You can find hundreds/thousands of "grips" on the platform.

Here are some highlights from the first of now 6 interactions on the issue - a phone call:

eBay: "No you can't take an accessory off a gun and sell it ... Read More

Comments (3) | Permalink
Wed Nov 24 2021 09:17:54

A Cautionary Tale of Using Facebook to Sell

By: Reader

Sponsored Link

Dear Ina, 
A timely warning here for folks not to get too invested in FACEBOOK MARKETPLACE (they deliver no communication and can jump to unexplained, unjustified, severe measures in a heartbeat).

I have been on Facebook for years with an accumulation of cherished family photos (kids and now grandkids). About a year ago I found that Facebook Marketplace provided an outlet for large items to sell where shipping is otherwise prohibitive so when my father-in-law passed away recently, I was asked by the family to take and sell some of his bigger stuff. 

I listed a collection of 50 quarters that pop in a large cardboard map ... Read More

Comments (24) | Permalink
Mon Nov 22 2021 11:47:41

Amazon Funds Stuck in Reserve Since September 30

By: Reader

Sponsored Link

Dear Ina,
I am a seller on Amazon for 2 years. I am so frustrated with them. Amazon is my main means of money. I sell pretty good like around $500 a week.

But about 2 months ago the entire profit I made went to their reserve account, which they say is for precaution in case of returns and things and I'll receive the money 7 days after the delivery - that’s when whatever profit made comes out of the reserve.

Well they've been putting my entire profit in reserve for 2 months - that's 4 pay periods. I have $2,200 in there, and when I call ... Read More

Comments (4) | Permalink
Sun Nov 21 2021 16:38:55

eBay Buyer Leaves Neg after Seller Denies Partial Refund

By: Reader


Dear Ina,
I've been selling on eBay for 22 years and recently ran into a situation that you might find interesting enough to share with your readers.

We sell a wide range of fully assembled diecast models that include aircraft display models. These models are 98% assembled and the buyer need only attach certain parts to it to make it complete such as missiles, landing gear. etc. One such item we recently sold is eBay's item #(redacted). Up until today, we had 100% positive feedback, which fell to 99.6% because of one inane buyer who just doesn't get it no matter how many times I ... Read More

Comments (29) | Permalink
Fri Nov 19 2021 13:44:22

Reader Says eBay Wipes Car-Parts Negs Clean

By: Reader


Dear Ina,
There is a seller on eBay - (redacted) - who receives plenty of negative feedback, but they ALL get wiped off each day.

This is a seller of cheap Chinese parts with over 646,000 feedbacks and is 100% positive (a nearly impossible feat). 

One day I saw 22 negatives and at the end of the day the seller had zero negatives again. This happens every single day. You can watch the negatives rack up - then disappear.

This is so unfair. Why would eBay do this for this seller?

Comments (6) | Permalink
Next Page