A few sellers reported they had not received insertion-fee credits eBay owed them, which appeared to due to a glitch. The discussion board thread where they reported the problem shows how difficult it is to get such issues resolved.

A seller reported the problem on the eBay Technical Issues board on September 29, 2025, writing the following:

"With my eBay store I'm allotted 250 free auction listings per month and then after that it costs $0.25 per listing. If the item sells the $0.25 has always been credited back to my account. 

"Last week I listed 260 auctions at $0.25 apiece and ... Read More

Jamie Iannone celebrated 5 years as eBay CEO in April, and in an interview with the executive on Friday, Semafor reported that his strategy has begun to deliver growth above Wall Street's expectations. "At its core is a focus on eBay's most passionate users, and the application of AI to the vast data set that comes from having 134 million active buyers, 2.4 billion listings, and 30 years of proprietary pricing and sales records," Semafor wrote.

Much of the content was material with which readers are already familiar - eBay's refurb and Focus Category strategies; and "authenticating secondhand luxury items, ... Read More

eBay is holding on to sellers' funds for a longer period of time, a practice that small businesses on all marketplaces say puts a squeeze on their cash flow. eBay has been informing sellers on a rolling basis this year that it will only release their funds 3 days after it confirms their orders have been delivered. 

We recently wrote about Amazon's new official DD+7 policy that takes effect on March 12, 2026. On that date, Amazon sellers will have a standard reserve period of seven days after delivery date - that's where the term "DD+7" comes from.

Since then, an Read More

eBay will add greater protection for sellers in the UK who are on the receiving end of Item Not Received claims, known as INR. eBay announced the news at its eBay Open seller conference taking place in the UK this week.

eBay got right to the heart of the matter for sellers in its Seller Announcement Board post on Thursday when it said it had heard from sellers that one of their biggest frustrations is when delivery delays lead to Item Not Received (INR) claims, only for the item to show up days after ... Read More

eBay began rolling out a little-known new feature, but when sellers saw a field for "Your cost" for the first time, many wondered what it was and how eBay had calculated the number. One confused seller wrote about the new field in a thread posted on September 20, 2025, explaining they had never provided eBay with the cost of their goods.

After much speculation in posts on the discussion boards, an eBay moderator (identified as "Community Team") responded on September 26 and explained the feature, adding that a "system error" had led eBay to mistakenly generate some values for some ... Read More