A seller alerted us to a problem with eBay Promoted Listing Ads, and we found sellers discussing the issue on this thread on the eBay boards. A few shared screenshots of charts showing a sharp decline in impressions coming from their eBay ads. 

The original poster's graph showed traffic fell off a cliff in the first days of April and hadn't recovered by the time they started the thread on April 12.

A seller replied the same day (April 12) that they had seen a noticeable drop over the past 4-5 days. 

Both sellers saw a similar ... Read More

Sellers are weighing in on the new feedback format eBay rolled out this month, and it sounds like it's driving some people crazy.

eBay announced what some have dubbed "paragraph feedback" at the end of March, explaining:

On this eBay thread, a seller referred to the ... Read More

The answer is staring eBay in the face. Forget the bells and whistles - what sellers really want are improvements to shipping. eBay even acknowledged this recently when reporting on results of a survey of sellers conducted in January 2021.

According to the eBay survey results:

- 81% of respondents said shipping was an area where eBay tools were most helpful to maintain and grow their businesses.

- 74% said shipping was an area of their business that most impacted their ability to sell.

eBay doesn't have to search far for suggestions - it only needs to read its own seller discussion boards. During the latest ... Read More

In a blog post about a survey it conducted in January, eBay revealed it is working on tools to help sellers sell locally, which may come as a surprise to people who buy and sell on the marketplace.

"We are creating tools that help our sellers across their entire business," according to Wednesday's post, "including competitive price-setting, creating compelling listings to better target buyers, selling locally and more options for shipping needs."

Sellers have long reported that eBay's platform is not ideal for in-person selling, unlike sites like Craigslist and Facebook Marketplace, so it will be interesting to see what features ... Read More

eBay routinely surveys sellers asking them to rate the company on how well it serves their needs. But a new survey is different, with questions asking sellers on whether they think eBay shares their values and if eBay cares about them:

(Scale: Extremely; Very; Somewhat; Not too much; Not at all)