Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Sat Sept 24 2022 22:51:53

Unable to Print Shipping Labels from Sold Item Page

By: Ina Steiner

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Why would eBay remove the ability for sellers to print shipping labels from the Sold Item page? That's what sellers have been wondering for the past week.

"Another small, unannounced stupid eBay change," a reader wrote. "Previously, when looking at a sold listing, there were the options to "Print a shipping label" and "Sell similar", both of which I used. Now, both are gone, replaced by "This item is out of stock.""

Sellers also reported the change on the Technical Issues board in a thread titled, ""Print shipping label" now missing from sold item page on paid orders." A seller explained:

"On sold and paid ... Read More

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Wed Sept 21 2022 10:20:03

Tracking eBay Changes Coming Out of Today's Seller Conference

By: Ina Steiner

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eBay CEO Jamie Iannone will share information about changes sellers can expect when he participates in a keynote presentation at eBay Open at noon eastern today.

eBay has not stuck to its commitment of giving sellers lots of advance notice before making changes by grouping them into 2 - 3 "seller updates" a year. For example, eBay has announced changes to fees in certain categories outside of the seller updates. And yesterday, ... Read More

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Tue Sept 20 2022 15:25:58

eBay Offers Seller $500 in Ad Credits but Rescinds the Offer

By: Ina Steiner

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eBay is back with another promotion to encourage sellers to pay extra to advertise their listings. But one reader who received a promotional message offering a $500 credit for advertising through its Promoted Listings Advanced Beta program was foiled in her attempt to use it.

After the seller activated the promotion, it said she was disqualified from participating, displaying the following message: "Unfortunately, this promotional offer is not available to you."

Last month eBay offered a similar promotion, offering some sellers $500 in ad credits for Promoted Listings Standard ads. (You can find an explanation of eBay Promoted Listing Advanced ads ... Read More

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Sat Sept 17 2022 10:26:53

eBay Sacrifices Usability for Sake of Mobile-Desktop Consistency

By: Ina Steiner


Sellers continue to find fault with eBay's new "unified" listing tool, but eBay remains committed to rolling it out to all users. eBay explained the rationale for the new tool as follows: "The new tool provides a unified listing experience across desktop and mobile web browsers, so sellers can efficiently list at home or on the go."

We heard from yet another seller on Friday who encountered the new tool for the first time this week, and his complaints are similar to those we've been hearing from sellers since eBay formally announced it on January 19, ... Read More

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Wed Sept 14 2022 20:37:48

eBay Fall Update to Include Changes to Shipping and Payments

By: Ina Steiner


eBay will share some major announcements from the upcoming Fall Seller Update next week at its virtual eBay Open seller conference before making a formal Fall Seller Update announcement sometime after the conference. "We want to share all of the announcements straight from our teams and executives who've developed all the great updates," according to a company representative during Wednesday's monthly chat session.

The rep said eBay CEO Jamie Iannone would make an announcement during the keynote on Monday (we believe they misspoke, since the opening keynote is being held on Wednesday, September 21 at 12 noon Eastern).

And on Thursday, the keynote ... Read More

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