As eBay takes over payment processing from PayPal, sellers have many questions. On Wednesday, a seller who is already enrolled in the program expressed concerns about how well eBay would protect sellers from unwarranted chargebacks. 

The seller explained that eBay showed the reason for a chargeback he received from one of his buyers as "ambiguous," and he noticed another seller on the managed payments board also reported receiving a chargeback with "ambiguous" as the reason.

The buyer opened the chargeback using "the transaction was ambiguous" reason, according to the seller who wrote, "Buyer never opened a return request. Buyer ... Read More

eBay CEO Devin Wenig remained vague when speaking to Wall Street analysts in May and again in July about more protections on the way.

But at the eBay Open seller conference in July, the company announced new protections along with some other features. (No one seems sure if that means eBay is skipping its promised Summer Seller Update this ... Read More

Some sellers who do not drop ship as a product-sourcing strategy say eBay sent them a notice that they are violating its drop-ship policy and will lose their Top Rated Selling status. One seller reported the issue on the Ecommerce EKG board and wondered if it was a technical issue.

eBay allows sellers to drop ship from wholesale suppliers, but not from retailers. Here's what eBay's help page says about drop-shipping:

eBay overcharged some sellers in a glitch related to how it tried to fix a problem with its Good Til Cancelled (GTC) mandate. The company has not published an announcement on the Seller Announcement Board nor on the Systems Announcement Board about this or other GTC-related glitches, but an eBay moderator acknowledged the over-billing on a discussion board on August 2nd as we previously reported. 

During yesterday's weekly chat session, a moderator provided an update on the problem. The eBay discussion board post follows:

eBay reportedly made a change to its "Seller Initiated Offers" feature, which it launched in a pilot program in the fall and expanded in May. Unlike Best Offers, where buyers reach out to sellers with an offer, with Seller Initiated Offers, sellers reach out to buyers - for example, they can make offers to buyers who are watching their items.

Today, a seller reported on the eBay discussion boards that sellers can now only make offers that are at least 5% less the original price.

Another seller responded that sending an offer that's only 1% - 4% off the original ... Read More