Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Thu July 18 2019 20:56:55

eBay CEO Devin Wenig Cites Extended Seller Protection

By: Ina Steiner

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eBay CEO Devin Wenig told Wall Street analysts on Wednesday that eBay had extended seller protection "by making it easier to identify and take action against abusive buyers." He was speaking at eBay's second-quarter post-earnings call on Wednesday, but he didn't elaborate. 

Nor did Wenig elaborate in late May at eBay's shareholder meeting when he said: "We've taken some steps already to provide enhanced protection to the sellers that utilize our marketplace. And sellers can expect there'll be more to say as the year progresses, as we try to give them better and better protection when they sell on ... Read More

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Mon July 15 2019 23:40:48

eBay to Institute New Managed Payment Fee on October 1

By: Ina Steiner

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On the 4-year anniversary of breaking up with PayPal, eBay sent an email to additional sellers inviting them into its own managed payments service that will become mandatory for all sellers by 2021. Included in the July 15 email was bad news regarding payment-processing fees - eBay will start charging a per-listing transaction fee beginning October 1, 2019.

We wrote about the new fee in mid-May, but some sellers were taken by surprise when they received Monday's missive from eBay. "As a seller who typically sells multiple different items on an order, this is going to be a huge ... Read More

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Sat July 13 2019 22:00:38

What Would You Ask eBay at Wednesday Q2 Call?

By: Ina Steiner

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A reader asked, "Are you thinking of doing another 'With eBay facing Wall Street analysts next week during its second-quarter earnings call, what questions would you ask eBay if you had the chance?' post?" 

eBay is announcing its earnings call for the second quarter (April, May, June) on Wednesday, July 17, when it will again field questions from Wall Street analysts. 

We would absolutely like to hear what sellers would ask eBay if they had the chance. 

You can visit the blog post to see what issues were on sellers' minds this time last year, including sales tax collection; sitewide Flash Sales eBay; returns; glitches; ... Read More

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Thu July 11 2019 21:30:44

Law Would Give Amazon and eBay Sellers New Rights

By: Ina Steiner


California lawmakers are considering legislation that would impose requirements on marketplaces in their dealings with sellers. The bill AB-1790 was introduced in February, has been amended several times, and appears to have passed the Senate committee on Tuesday.

The Fox and Hounds Daily, a publication that combines the news of business and politics in California, summarized the assembly bill in June as follows: "This bill would require a marketplace to ensure that their terms and conditions regarding commercial relationships with marketplace sellers meet specified requirements, including that the terms and conditions are drafted in plain and intelligible language."

Ed Rosenberg of ... Read More

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Wed July 10 2019 10:07:47

Any Advice for Returning eBay Executive?

By: Ina Steiner


Former head of Seller Experience Jordan Sweetnam is returning to eBay as Senior Vice President and General Manager, Americas Market, which encompasses the US, Canada, and Latin America. 

Sweetnam spent 12 years at eBay before leaving in 2016 to take a job at Walmart Ecommerce, which underwent a shakeup last month.

He will report to Jay Lee, Senior Vice President and General Manager, Markets. eBay's announcement didn't address how Sweetnam's role differs from that of Jay Hanson, who is Vice President and Chief Operating Officer of eBay Americas.

Lee said in the announcement, "Jordan's incredible experience and energy will be a huge asset in this ... Read More

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