Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Sun June 16 2019 20:50:22

Shocker: eBay Adds Unique Order Numbers

By: Ina Steiner

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eBay is pretty quirky in lots of ways - after all, it started as a person-to-person online auction site in 1995. Nevertheless, it's baffling why in all this time, eBay has never assigned unique numbers to individual orders.

Last year, a seller expressed his incredulity in a letter to EcommerceBytes: "Why does eBay not provide order numbers? This is something so basic, yet it does not exist. The item number is shown, but that same number is for all sales of that item. There is a PayPal transaction ID, but that is not from eBay.

"The only number that is unique to a ... Read More

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Sat June 15 2019 22:11:11

Some Large Merchants Get a Pass on DIM Weight Pricing

By: Ina Steiner

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We take a look at next week's USPS rate changes and how they impact sellers in Sunday's Update newsletter. The June 23rd change means higher rates (of course), though only for large lightweight parcels shipped via certain services - including Priority Mail.

An article in Freight Waves caught our attention as we were putting the story to bed. All three major carriers charge DIM weight rates, but it seems they give a break to the largest shippers:

"FedEx and UPS have been known to grant temporary exemptions to DIM pricing for large customers, and have tweaked the formula for some to ... Read More

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Wed June 12 2019 20:54:57

eBay Experiences Major Technical Issues on Wednesday

By: Ina Steiner

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eBay stated that users had trouble accessing the site for a short period on Wednesday, though the acknowledgement came in responses to posts on Twitter rather than in any announcement we could find.

The problem was reported on Ecommerce EKG at 2:30 am, and Down Detector shows a huge spike of reports that came in overnight between about 1 am - 4 am.

This was a typical tweet that came in during the incident (2:56 am): "@askebay ebay power seller with 25000+ fb here, the site and app are down and I cannot process my orders!"

AskeBay responded at 2:41 pm: "eBay experienced technical difficulties for ... Read More

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Sun June 9 2019 20:13:25

eBay Readies Carrots and Sticks for FBA Style Service

By: Ina Steiner


eBay continues to work on an Amazon FBA-style fulfillment program and referenced a "high-sales velocity program" in a new survey about the service.

We can track eBay's interest in offering fulfillment services as far back as 2009, and in January of this year, it invited sellers to participate in a pilot program called Fulfillment for eBay. The marketplace is not building out its own infrastructure the way Amazon has done, but instead, is using partners - just as it has down with its Global Shipping Program, powered by Pitney Bowes.

A reader forwarded the survey, ... Read More

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Mon June 3 2019 22:23:35

eBay Limits Shipping Options Shown to Buyers

By: Ina Steiner


eBay is limiting the number of shipping options shown to buyers, it announced today. The change, which it calls an improvement to the buying experience, impacts listing pages and checkout pages.

It seemed eBay did some time travelling in making the announcement - on June 3rd, it wrote that the change would go into effect on May 28th.

eBay stated in its announcement:

"Until recently, shipping options outlined for the buyer did not always promote the best value. eBay will now only show the most cost effective shipping services for a given delivery speed, hiding higher priced options."

Some key points sellers should know:

- The first shipping option ... Read More

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