We are Ina and David Steiner, the victims in United States of America vs. eBay Inc. filed today in federal court in the District of Massachusetts related to what has become known as the 2019 eBay cyberstalking case. 

Under a Deferred Prosecution Agreement (DPA), eBay has admitted to a set of facts that the government says proves six felony charges, and eBay will pay a $3 million fine. 

An independent overseer will monitor eBay for the next three years to ensure it complies with the agreement. If the company violates the DPA, the Department of Justice will move forward with ... Read More

eBay will make members of its Growth Advisor team available to answer questions from sellers during next week's monthly chat session. The theme of the chat is, "Starting 2024 off right and setting your business up for success in the new year."

eBay had devoted a chat session to the same topic last year when it hosted a Growth Advisor specialist in January 2023, who explained: "Our team helps sellers focus on the health of their accounts to ensure a solid foundation, and then look at growth opportunities to help grow your business on eBay."

The program is clearly important to eBay, as ... Read More

It's vital that sellers receive messages from buyers, but eBay made an unannounced change that has left some sellers thinking that unresponsive buyers were "ghosting" them when in fact the buyers were responding - but sellers were unable to view the messages.

An eBay seller explained in September, "I almost got stuck with a negative feedback for a whole year, thinking a buyer was ghosting my messages, but turned out they were replying the whole time - I just never got them!"

The problem stemmed from a change in the eBay Blocked Buyers feature, which ironically is supposed to help sellers avoid problems ... Read More

A classic scam has hit eBay buyers eager to score the latest popular, sold-out product: some sellers are listing photos of sold-out Stanley cups, tricking buyers into thinking they're buying the product itself. After all, why would someone pay exorbitant prices for a picture of a product, no matter how popular the product might be.

As 9news.com reported, Stanley has been issuing special edition stainless steel water tumblers and making them for sale exclusively at Starbucks locations inside Target stores. "The cups launched Jan. 3 and have already sold out in many locations," the news site reported - "Some are already ... Read More

A couple of sellers are wondering if eBay is experiencing a glitch related to its "Business Policies" feature after they discovered it had turned on by itself on newly created listings. 

One of them sought help on the eBay discussion boards after noticing a change in their "Immediate payment Required" settings.

Once another seller said it appeared that it was related to Business Policies, the original poster said that did appear to be the case:

"Thank you!  It appears that you are right. I followed your instructions to opt out. Initially I was unable to opt out, as I still had 8 listings (from ... Read More