PayPal Updates User Agreement Effective July 9th

May 23, 2019 10:45 pm

PayPal is updating its User Agreement effective July 9, 2019. The company highlighted several changes in three categories (buyers, sellers, and sellers with PayPal Website Payments Pro and Virtual Terminal …
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Amazon Shareholder Meeting Gets ‘Dramatic’ and ‘Hostile’

May 23, 2019 1:07 pm

Amazon held its shareholders’ meeting on Wednesday in Seattle, and as Lydia DePillis pointed out in her preview report for CNN on Tuesday, there was a lot on the table, …
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eBay Launches Month-long Pop-up Store in UK

May 23, 2019 12:56 pm

eBay is getting another taste of what it’s like to run a retail shop, sort of! It opened its first “concept store” in the UK on May 10th, it announced …
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UK Postal Service to Deliver Packages Twice a Day

May 22, 2019 11:46 am

Royal Mail is making a change in delivery service to accommodate the demands of ecommerce, specifically what it refers to as the “night owl” shopping phenomenon. It comes as part …
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USPS Tests Self-Driving Trucks

May 22, 2019 11:32 am

The US Postal Service is testing self-driving trucks this month. An autonomous truck will haul USPS trailers between Arizona and Texas in partnership with TuSimple, a global self-driving truck company …
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Etsy Opens 2019 Maker Cities Program in Support of Micro Businesses

May 22, 2019 10:33 am

Etsy is accepting applications for its 2019 Maker Cities program, which will provide grants up to $40,000 to five nonprofit organizations to invest in a year-long economic development project in …
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Amazon Asks Sellers to Stock FBA Shelves for 1-Day Prime

May 22, 2019 12:14 am

Sellers who use Amazon’s FBA fulfillment service can “increase sales and earn storage fee discounts of 50 to 75%,” the marketplace announced on Tuesday as it looks for more inventory …
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UPS Wants Higher Postal Rates but Supreme Court Denies Cert

May 22, 2019 12:05 am

UPS has long sought higher postal rates for packages, but it faced a setback this week when the Supreme Court declined to hear its appeal in a case it brought …
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Beware Amazon Issues Impacting FBA Inbound Shipments

May 20, 2019 10:44 am

Some sellers are reporting problems when sending inventory to Amazon FBA fulfillment centers due to shipping carriers’ practices, and they say Amazon customer service is failing to help them. In …
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eBay and Etsy Sellers Advocate on Postal Issues, Sales Tax, and More

May 19, 2019 8:38 pm

eBay and Etsy sent sellers to Washington, DC to lobby lawmakers on issues important to the marketplaces and their sellers, including postal issues, benefits, trade, net neutrality – and of …
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Amazon Counter Lets Buyers Pick Up from Retail Stores

May 19, 2019 3:31 pm

Amazon launched a new service in the UK and Italy called Counter, a “click & collect” option that allows buyers to pick up their orders from retail stores. Amazon is …
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Amazon Sellers More Loyal as Dependence Grows

May 17, 2019 3:14 pm

A small study of Amazon sellers revealed their growing dependence on the ecommerce giant. Feedvisor surveyed 800 Amazon sellers in April and asked them about their goals, plans for expansion, …
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BigCommerce Brings Commerce to Content

May 16, 2019 10:06 pm

Ecommerce platform BigCommerce is helping to bring commerce to content with yet another WordPress service. In its words, it’s seeking to “empower merchants to take advantage of the trend toward …
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Former eBay Subsidiary Now Helps Merchants Sell on Amazon

May 16, 2019 9:39 pm

It’s possible that ecommerce platform Magento may have better luck with Amazon than with eBay thanks to a new offering called Magento Commerce branded stores for Amazon sellers. Adobe, which …
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eBay Loses Chief Technology Officer at Critical Time

May 15, 2019 9:28 pm

eBay is losing its Chief Technology Officer in 2 days, it announced in a filing with the SEC on Wednesday. (See update below.) “On May 15, 2019, eBay Inc. announced …
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eBay Provides Another Update on the Fate of Turbo Lister

May 14, 2019 10:12 pm

eBay provided yet another update on the fate of its doomed Turbo Lister tool that continues to linger. eBay informed sellers it was ending support for the desktop tool in …
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Etsy Includes Vintage in New Global Design Competition

May 14, 2019 12:24 pm

Etsy is highlighting designers with a new global competition called the Etsies, and it’s including sellers of vintage goods, who often feel left out due to the focus on handmade …
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Walmart Rollout of Next-Day Delivery Steps Up Pressure on Rivals

May 14, 2019 11:33 am

Walmart is rolling out next-day delivery beginning in Phoenix, Las Vegas, and Southern California, with plans to reach approximately 75% of the US population this year. The move follows on …
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State Investigation of Amazon to Expand to Other Retailers

May 14, 2019 10:41 am

Now we know why Amazon notified sellers it would require safety documentation for all children’s school supplies by February 13, 2019 – it was due to pressure from its home …
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US Postal Service Gets Annual Report Card from the PRC

May 13, 2019 10:50 pm

The Postal Regulatory Commission (PRC) made available its performance evaluation of the US Postal Service for fiscal year 2018. Each year, the PRC issues its report on how well the …
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eBay CEO Says Tariffs and Taxes Hurt Small Businesses

May 13, 2019 5:18 pm

eBay CEO Devin Wenig tweeted today his views on the burden of online sales tax and tariffs on small businesses: “26 states have recently imposed significant internet sales taxes (with …
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Amazon Helps Employees Launch Small Businesses

May 13, 2019 11:22 am

Amazon is giving employees a financial incentive to launch a small business – but not as online sellers. It’s giving US employees up to $10,000 and 3 months’ salary to …
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From the Editor – May 12, 2019

May 11, 2019 5:52 pm

How well you did in the first three months of the year depends on where you were selling. eBay executives made a “significant reduction” in marketing in the first quarter …
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How a Simple Tag Can Help Sellers Fight Returns Abuse

May 11, 2019 5:51 pm

For online merchants, few things are as aggravating as receiving a return from a customer and discovering that it’s been used and abused – or perhaps not even the same …
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Online Sellers Guide to eBay Spring Update 2019

May 11, 2019 5:50 pm

With each new season, sellers brace themselves for eBay’s updates, wondering what changes may be in store for them. This month, sellers are processing news from the latest Spring update …
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Collectors Corner: Coins in the News, Spring 2019

May 11, 2019 5:49 pm

Whether or not you collect coins, you might want to pay particular attention to your pocket change over the next several months as the first-ever Great American Coin Hunt is …
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EcommerceBytes Soundoff: Letters to the Editor – May 12, 2019

May 11, 2019 5:48 pm

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air …
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eBay Runs Seller Promotion to Get Summer Inventory

May 10, 2019 10:55 pm

eBay is running a promotion in which it is giving a 40% Final Value Fee discount to sellers for listing items in certain high-demand categories. (See below for info about …
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USPS Reports Flat Revenue and Same Old Volume-Growth Patterns

May 10, 2019 10:12 am

The USPS reported revenue of $17.5 billion in its quarterly report today, essentially unchanged compared to same quarter last year; a net loss of $2.1 billion; and a similar pattern …
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eBay Opens Retail Revival Pop-Up Store in the UK

May 9, 2019 11:07 pm

eBay is opening a pop-up store in the UK as a tie-in with its Retail Revival program. According to Elite Business Magazine, the space in Wolverhampton will house 40 small …
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