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21 Apr, 2021
Latest News
Risky Business: PayPal App Lets People Buy Cryptocurrencies
eBay Expands Seller Access to Research Data
PayPal Launches Fraud Mitigation Tool for Merchants
EcommerceBytes

EcommerceBytes

Ecommerce Industry News


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EcommerceBytes Blog

  • Some Sellers Report Dramatic Drop in eBay Ad Impressions
    by Ina Steiner on April 20, 2021 at 8:18 pm

    Is there a problem with eBay Promoted Listing Ads? Some sellers say their impressions plummeted this month.

  • Are the New eBay Feedback Reviews Driving You Crazy?
    by Ina Steiner on April 19, 2021 at 10:19 pm

    eBay now lets buyers leave long feedback reviews for sellers, and the reviews of the new format are starting to come in.

AuctionBytes Blog

  • Sellers, Don't Look a Gift Gnome in the Mouth
    by Ina Steiner on April 19, 2021 at 3:58 pm

    Repeat orders from the same buyer can make sellers nervous, as was the case of a gnome seller on Etsy. Do you have similar stories?

  • Etsy Change Pressures Sellers on Delivery Speed
    by Ina Steiner on April 15, 2021 at 8:34 pm

    Etsy is forcing sellers to specify delivery times in their shipping profiles in its zeal to compete on speed.

Letters from Readers

  • Why Buyer Eschewed Etsy Search, Costing Seller Steep Ad Fees
    by Reader on April 16, 2021 at 10:23 pm

  • eBay Results in Search Engines Not Leading to eBay Listings?
    by Reader on April 15, 2021 at 11:38 am

  • Urgent: Where Did eBay Put Store Categories?
    by Reader on April 12, 2021 at 4:43 pm

Ecommerce Articles

PayPal

Risky Business: PayPal App Lets People Buy Cryptocurrencies

April 20, 2021
PayPal is making it easier for ordinary people to buy cryptocurrency, but it’s not clear that ordinary people will comprehend the risk. PayPal is letting people buy and sell cryptocurrency …
Read More

eBay

eBay Expands Seller Access to Research Data

April 19, 2021
eBay is making the Terapeak Product Research tool free to all sellers, it announced on Monday. Previously sellers needed a paid subscription to an eBay Store in order to access …
Read More

PayPal

PayPal Launches Fraud Mitigation Tool for Merchants

April 19, 2021
PayPal launched a new solution for larger merchants called Fraud Protection Advanced and cited research showing organizations are losing an average of $4.5M a year due to fraudulent transactions. PayPal …
Read More

eBay

eBay Lowers Fees for Cheap Tech in Australia

April 19, 2021
eBay lowered commission fees for sellers making sales of “low value” tech items and home appliances in Australia. “As part of our ongoing commitment to making selling tech easier for …
Read More

Australia Post

What If the Post Office Stopped Shipping Food?

April 19, 2021
Australia Post crowed recently that the pandemic had fueled the country’s online shopping boom, with Food and Liquor growing 77% over the prior year. But just weeks later, a news …
Read More

eBay

eBay Rolls Out ‘Luxe Tax’ and Escrow Requirement for Watches

April 17, 2021
If you sell watches on eBay, you’ll pay higher fees beginning in May. The fee hike on sales of watches at any price is to pay for eBay’s marketing of …
Read More

Etsy

Here’s What Etsy’s ‘This week in your shop’ Emails Look Like

April 16, 2021
Yesterday we reported on Etsy’s announcement of a new Weekly Performance Report that it was sending to sellers via email. Today, a seller forwarded us a copy of their report …
Read More

National Retail Federation

Should You Be Getting Ready for a Sales Blitz?

April 16, 2021
March 2021 saw healthy retail sales growth over March 2020 when pandemic restrictions went into place. The boost was due in part to government stimulus checks and attitudes about COVID …
Read More

DHL

Law Firm Alleges Shipping Carrier Charged Buyers Misleading Fees

April 15, 2021
A law firm in Canada is going to court over allegations that shipping courier DHL misrepresented its fees to recipients. CBC News reported on Thursday: “Court documents claim that DHL …
Read More

Etsy

Etsy to Provide New Weekly Performance Report: by Email

April 15, 2021
Etsy will provide a new “Weekly Performance Report” that sellers can opt to receive via email, it announced on Thursday. Etsy said it developed the new report based on feedback …
Read More

eBay

eBay CEO: Survey Shows Its Tools Helped Sellers in a Tough Year

April 14, 2021
eBay CEO Jamie Iannone said the company was listening and innovating to meet sellers’ needs, citing a recent survey eBay had conducted. “I’m excited to strengthen the partnerships we have …
Read More

eBay

eBay Expands Sneaker Authentication Service to Canada

April 14, 2021
eBay is expanding its “Authenticity Guarantee” program for sneakers to Canada, it announced this week. Through the program, eBay offers authentication for certain select sneakers that sell for over $100 …
Read More

eBay

eBay Promoted Listings Ads: Set and Forget

April 13, 2021
eBay introduced new features sellers can use to manage their Promoted Listing Ads, though the company may be exaggerating about how innovative the features are, given the prevalence of automated …
Read More

Amazon

Amazon Responds to Questions on June FBA Fee Increase

April 13, 2021
As previously reported, Amazon is increasing seller fulfillment fees effective June 1, but sellers had some questions about the changes. In the announcement board post, Amazon responded to some of …
Read More

Nike to Sell Used Sneakers

Nike to Sell Used Sneakers

April 12, 2021
Nike is going to start selling used sneakers, a big gamble that could shake up the resale market. Why buy sneakers in uncertain condition on an online marketplace like eBay …
Read More

eBay

A Chance to Chat with eBay CEO Jamie Iannone

April 11, 2021
eBay CEO Jamie Iannone has kicked off a new feature in which he profiles eBay sellers in Seller Spotlight videos. “In my new video series, Seller Spotlight, I’ll be sitting …
Read More

EcommerceBytes Editor Ina Steiner

From the Editor – April 11, 2021

April 10, 2021
Small versus large – when it comes to commerce, big brands and chainstores seem to have the advantage over small businesses, so it’s worth noting two initiatives designed to help …
Read More

What Online Sellers Should Know about NFTs and the Digital Asset Craze

What Online Sellers Should Know about NFTs and the Digital Asset Craze

April 10, 2021
Even if the NFT bubble bursts, digital assets could remain viable. When Christie’s, an auction house that dates to the 18th century and a pillar of the establishment art world, …
Read More

Craigslist versus Facebook: How the Two Platforms Stack Up for Reselling

Craigslist versus Facebook: How the Two Platforms Stack Up for Reselling

April 10, 2021
I have used most every platform there is (or was) at one time or another in the more than 25 years I have been reselling online. Some have been far …
Read More

Collectors Corner

Collectors Corner: Collectibles Go Digital with NFTs

April 10, 2021
If you’ve been paying any attention to the news, you’ve probably heard about NTFs and how they’re affecting the art and collectibles markets. But you won’t find NFTs at yard …
Read More

Letters to the Editor column

EcommerceBytes Soundoff: Letters to the Editor – April 11, 2021

April 10, 2021
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air …
Read More

Best Buy

Best Buy Tests Membership Program with Unique Perks

April 8, 2021
Amazon set the standard for membership programs when it launched Prime, but Best Buy is testing a program with some unique benefits. Not only will paying members of “Best Buy …
Read More

Amazon

Amazon Says Fix Your GTINs or Listings Will Be Removed

April 8, 2021
To create a new listing on Amazon, a merchant must provide a unique product identifier (GTIN), such as a UPC or EAN. On Thursday, Amazon warned that it considers GTINs …
Read More

eBay

eBay Hosts Collectibles Authentication Event in Atlanta

April 7, 2021
eBay will host its first collectibles authentication event of the year in Atlanta this week followed by similar events in Nashville, Seattle, Las Vegas, and Austin. Collectors will be able …
Read More

eBay

eBay Announces Updates to New Selling Page

April 7, 2021
eBay sent an email to sellers on Wednesday with the subject line, “Welcome to the new selling experience.” Inside was information about the new “All Selling Page” that some sellers …
Read More

Australia Post

Etsy Notes a Rise in Shipping Costs in Australia

April 7, 2021
Etsy sellers will pay 5% more when purchasing Australia Post shipping labels through its system. The new rates will take effect on April 15. As Etsy notes, sellers in the …
Read More

eBay

Good News: eBay Stops Hiding Shipping Options from Buyers

April 7, 2021
eBay acknowledged yesterday that a policy it implemented 2 years ago was not so great after all and said it would stop hiding shipping options from buyers. “We listened to …
Read More

Small Business Rising

Small Businesses Unite Against Amazon

April 6, 2021
Organizations like National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) advocate for policies that benefit retailers of all sizes, but they may have their biggest members top-of-mind when …
Read More

UPS shipping

eBay Sellers May Pay More when Shipping UPS Packages

April 5, 2021
UPS is changing rates for packages sent through eBay’s shipping label program. eBay said in some cases the rates would be higher than they are now through eBay Labels, in …
Read More

eBay

eBay Runs Promo Tied to Payments Registration in Australia

April 3, 2021
eBay is enticing sellers in Australia to sign up for Managed Payments by offering them zero fees in a special promotion. Save on Selling Fees until 15 April 2021Register for …
Read More


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