PayPal Launches Fraud Mitigation Tool for Merchants

April 19, 2021

PayPal launched a new solution for larger merchants called Fraud Protection Advanced and cited research showing organizations are losing an average of $4.5M a year due to fraudulent transactions. PayPal …
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eBay Lowers Fees for Cheap Tech in Australia

April 19, 2021

eBay lowered commission fees for sellers making sales of “low value” tech items and home appliances in Australia. “As part of our ongoing commitment to making selling tech easier for …
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What If the Post Office Stopped Shipping Food?

April 19, 2021

Australia Post crowed recently that the pandemic had fueled the country’s online shopping boom, with Food and Liquor growing 77% over the prior year. But just weeks later, a news …
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eBay Rolls Out ‘Luxe Tax’ and Escrow Requirement for Watches

April 17, 2021

If you sell watches on eBay, you’ll pay higher fees beginning in May. The fee hike on sales of watches at any price is to pay for eBay’s marketing of …
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Here’s What Etsy’s ‘This week in your shop’ Emails Look Like

April 16, 2021

Yesterday we reported on Etsy’s announcement of a new Weekly Performance Report that it was sending to sellers via email. Today, a seller forwarded us a copy of their report …
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Should You Be Getting Ready for a Sales Blitz?

April 16, 2021

March 2021 saw healthy retail sales growth over March 2020 when pandemic restrictions went into place. The boost was due in part to government stimulus checks and attitudes about COVID …
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Law Firm Alleges Shipping Carrier Charged Buyers Misleading Fees

April 15, 2021

A law firm in Canada is going to court over allegations that shipping courier DHL misrepresented its fees to recipients. CBC News reported on Thursday: “Court documents claim that DHL …
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Etsy to Provide New Weekly Performance Report: by Email

April 15, 2021

Etsy will provide a new “Weekly Performance Report” that sellers can opt to receive via email, it announced on Thursday. Etsy said it developed the new report based on feedback …
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eBay CEO: Survey Shows Its Tools Helped Sellers in a Tough Year

April 14, 2021

eBay CEO Jamie Iannone said the company was listening and innovating to meet sellers’ needs, citing a recent survey eBay had conducted. “I’m excited to strengthen the partnerships we have …
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eBay Expands Sneaker Authentication Service to Canada

April 14, 2021

eBay is expanding its “Authenticity Guarantee” program for sneakers to Canada, it announced this week. Through the program, eBay offers authentication for certain select sneakers that sell for over $100 …
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eBay Promoted Listings Ads: Set and Forget

April 13, 2021

eBay introduced new features sellers can use to manage their Promoted Listing Ads, though the company may be exaggerating about how innovative the features are, given the prevalence of automated …
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Amazon Responds to Questions on June FBA Fee Increase

April 13, 2021

As previously reported, Amazon is increasing seller fulfillment fees effective June 1, but sellers had some questions about the changes. In the announcement board post, Amazon responded to some of …
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Nike to Sell Used Sneakers

April 12, 2021

Nike is going to start selling used sneakers, a big gamble that could shake up the resale market. Why buy sneakers in uncertain condition on an online marketplace like eBay …
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A Chance to Chat with eBay CEO Jamie Iannone

April 11, 2021

eBay CEO Jamie Iannone has kicked off a new feature in which he profiles eBay sellers in Seller Spotlight videos. “In my new video series, Seller Spotlight, I’ll be sitting …
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From the Editor – April 11, 2021

April 10, 2021

Small versus large – when it comes to commerce, big brands and chainstores seem to have the advantage over small businesses, so it’s worth noting two initiatives designed to help …
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What Online Sellers Should Know about NFTs and the Digital Asset Craze

April 10, 2021

Even if the NFT bubble bursts, digital assets could remain viable. When Christie’s, an auction house that dates to the 18th century and a pillar of the establishment art world, …
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Craigslist versus Facebook: How the Two Platforms Stack Up for Reselling

April 10, 2021

I have used most every platform there is (or was) at one time or another in the more than 25 years I have been reselling online. Some have been far …
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Collectors Corner: Collectibles Go Digital with NFTs

April 10, 2021

If you’ve been paying any attention to the news, you’ve probably heard about NTFs and how they’re affecting the art and collectibles markets. But you won’t find NFTs at yard …
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EcommerceBytes Soundoff: Letters to the Editor – April 11, 2021

April 10, 2021

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air …
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Best Buy Tests Membership Program with Unique Perks

April 8, 2021

Amazon set the standard for membership programs when it launched Prime, but Best Buy is testing a program with some unique benefits. Not only will paying members of “Best Buy …
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Amazon Says Fix Your GTINs or Listings Will Be Removed

April 8, 2021

To create a new listing on Amazon, a merchant must provide a unique product identifier (GTIN), such as a UPC or EAN. On Thursday, Amazon warned that it considers GTINs …
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eBay Hosts Collectibles Authentication Event in Atlanta

April 7, 2021

eBay will host its first collectibles authentication event of the year in Atlanta this week followed by similar events in Nashville, Seattle, Las Vegas, and Austin. Collectors will be able …
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eBay Announces Updates to New Selling Page

April 7, 2021

eBay sent an email to sellers on Wednesday with the subject line, “Welcome to the new selling experience.” Inside was information about the new “All Selling Page” that some sellers …
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Etsy Notes a Rise in Shipping Costs in Australia

April 7, 2021

Etsy sellers will pay 5% more when purchasing Australia Post shipping labels through its system. The new rates will take effect on April 15. As Etsy notes, sellers in the …
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Good News: eBay Stops Hiding Shipping Options from Buyers

April 7, 2021

eBay acknowledged yesterday that a policy it implemented 2 years ago was not so great after all and said it would stop hiding shipping options from buyers. “We listened to …
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Small Businesses Unite Against Amazon

April 6, 2021

Organizations like National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) advocate for policies that benefit retailers of all sizes, but they may have their biggest members top-of-mind when …
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eBay Sellers May Pay More when Shipping UPS Packages

April 5, 2021

UPS is changing rates for packages sent through eBay’s shipping label program. eBay said in some cases the rates would be higher than they are now through eBay Labels, in …
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eBay Runs Promo Tied to Payments Registration in Australia

April 3, 2021

eBay is enticing sellers in Australia to sign up for Managed Payments by offering them zero fees in a special promotion. Save on Selling Fees until 15 April 2021Register for …
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Amazon Refunds Buyers at First Scan – Before Sellers Can Exam Returns

April 2, 2021

Amazon extended its “first-scan” refund policy to more sellers, providing for a more consistent experience no matter from whom a buyer has purchased an item they wish to return. This …
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Nike Learns When PO Doesn’t Stand for Post Office

April 2, 2021

The US Postal Service is “PO’ed” at Nike over its new sneaker design that features what looks like a USPS label on the heel. On March 5, Sneaker Files wrote …
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