USPS Urges Reforms as Volume Down, Revenue Up in FY 2019

November 14, 2019 11:06 pm

The USPS cited an urgent need for legislative and regulatory reforms as it reported its financial performance for fiscal year 2019, ending Sept. 30th. While management said it made progress …
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Amazon Invests in Humans with New Las Vegas Office

November 14, 2019 9:31 pm

It’s clear Amazon is focused on robotics, but it’s not abandoning its human workforce. On Thursday, the company announced a new 30,000 square foot corporate office in Las Vegas to …
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Regulator Rejects USPS 2020 First Class Mail Rates

November 13, 2019 4:27 pm

A day before the USPS releases its most recent quarter’s financial results, it got some bad news. The Postal Regulatory Commission (PRC) is rejecting its proposed First Class Mail rates …
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eBay Publishes Holiday Shopping Report

November 13, 2019 3:48 pm

eBay published a holiday shopping report highlighting top-trending gifts in fashion accessories, electronics, pop culture favorites, gaming, sports, and more. eBay’s “Most Wanted” report is based on the marketplace’s sales …
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Amazon’s AbeBooks to Close Down Fillz Listing Tool

November 12, 2019 11:53 pm

Bid farewell to another online selling tool. FillZ started out primarily as a tool for booksellers 16 years ago, and is a division of the bookseller AbeBooks, which was acquired …
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Facebook Pay Lets You Buy from Facebook Marketplace

November 12, 2019 10:55 pm

Facebook Pay will let users pay for purchases from select Pages and businesses on Facebook Marketplace, the company announced today. People can already shop, donate, and send money to each …
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Holiday Shopping: Browse versus Search

November 12, 2019 5:04 pm

It’s not easy catching buyers’ attention. When it comes to holiday shopping online, are people browsing or searching for their gifts? A new Tophatter survey of over 1,000 US consumers …
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Weather Disrupts FedEx Express Service Nationally

November 12, 2019 4:54 pm

FedEx issued the following notice today about a national disruption to its FedEx Express service: FedEx Express National Service DisruptionFedEx Express experienced substantial disruptions at the Memphis hub last night …
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Marketplaces Engage Shoppers through Email Marketing

November 11, 2019 8:49 pm

Email marketing is an effective way to drive shoppers to retail sites, and you can tell a lot about a company’s strategy by looking at the content of its marketing …
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Etsy Holds ‘EtSEO’ Listing Critique Session on Wednesday

November 10, 2019 8:35 pm

Etsy sellers can submit their listings to be considered for a critique by Etsy experts on Wednesday. The “EtSEO” session will provide sellers with advice on how to improve their …
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From the Editor – November 10, 2019

November 9, 2019 5:19 pm

John Donahoe stepped down as CEO of eBay in July of 2015 and got a gig at ServiceNow, an enterprise cloud company. Last month came the surprising news that he …
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Online Sellers Guide to Flat Rate Shipping

November 9, 2019 5:18 pm

UPS is more aggressively targeting small- and medium-sized online sellers and is leveraging agreements with services like Stamps.com and Shippo as it seeks to gain more share in the ecommerce …
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Ads Becoming Essential for Sellers on eBay, Etsy, Amazon

November 9, 2019 5:17 pm

Margo Kahnrose These days, it may not be enough to list an item on eBay, Etsy or Amazon and expect it to be seen by shoppers. Your listing competes not …
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Collectors Corner: Belsnickel, a Collectible Christmas Visitor

November 9, 2019 5:16 pm

Often described as a more crotchety version of Jolly Old St. Nick, Belsnickel (also spelled Belsnickle, Pelznickel, and several other variants) arrived in America with German immigrants in the early …
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EcommerceBytes Soundoff: Letters to the Editor – November 10, 2019

November 9, 2019 5:15 pm

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air …
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Facebook’s WhatsApp Introduces Catalogs for Small Businesses

November 7, 2019 11:30 am

Facebook’s WhatsApp messaging app has introduced a catalog feature for small businesses. “Catalogs are a new feature for businesses to showcase and share their goods and services directly on WhatsApp …
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Amazon Tightens Up Some Policies to Be More Buyer Friendly

November 7, 2019 11:18 am

Amazon is tightening up some policies to be more buyer friendly. The following are some announcements the marketplace made this week. Changes to Return and Refund Process for Seller Fulfilled …
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UPS Encourages Shoppers to Pick Up Their Packages

November 7, 2019 10:40 am

UPS is encouraging customers to pick up their packages instead of having them delivered. It’s not surprising – residential delivery is more costly for shipping carriers (though they charge shippers …
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eBay Welcomes LyricMerch to eBay Marketplace

November 6, 2019 2:53 pm

eBay welcomed LyricMerch to its site, which describes itself as only producer of fully licensed products featuring artists’ lyrics and designs. LyricMerch has begun listing “a range of merchandise bearing …
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ShipStation Offers Holiday Prep Guide for Online Sellers

November 6, 2019 12:57 pm

ShipStation has published a Holiday Prep eBook for online sellers on how to make the most of the holiday shopping season when it comes to efficient shipping and boosting conversion …
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Amazon to Open New $40 Million Robotics Facility

November 6, 2019 10:12 am

Amazon will invest over $40 million to develop a new facility for its Robotics division. The new 350,000 square feet facility will open in Westborough, Massachusetts in 2021 and will …
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USPS Is Ready to Deliver 800 Million Christmas Packages

November 5, 2019 9:42 pm

The USPS will process and deliver 13 billion pieces of mail and 800 million packages to American homes between Thanksgiving and Christmas, the USPS Postmaster General Megan Brennan told postal …
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Shopify Launches Email Marketing Tool for Online Sellers

November 5, 2019 8:15 pm

Ecommerce platform Shopify launched a new email marketing tool for sellers. Currently available to select merchants at no charge, Shopify Email will be available to all Shopify stores early next …
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eBay Updates Sellers on Sales Tax Changes

November 4, 2019 10:55 pm

Last month, eBay updated sellers on pending changes to the way it handles sales tax, and on Monday, it said the changes are now live. Starting now, the way taxable …
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UPS Expects a 26% Increase on Peak Returns Day

November 4, 2019 11:23 am

UPS is forecasting record-breaking holiday returns volume this year. It expects 1.9 million returns to take place on January 2, 2020, its forecast peak day. That’s a 26% increase over …
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Amazon Expands Delivery Options for Holiday Shoppers

November 4, 2019 8:43 am

Amazon expanded delivery options for holiday shoppers, it announced today. The company is offering free next-day delivery to Prime members for over 10 million items, “including popular holiday gifts such …
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eBay Vows to Protect Sellers Impacted by California Fires

November 2, 2019 5:01 pm

eBay announced this week it would extend seller protections to sellers impacted by the fires and power outages in California. The major carriers have been warning customers about the disruption …
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Amazon Opens Holiday Store with Gift Guides and Savings

November 1, 2019 9:41 pm

Amazon opened a Holiday Store today, along with curated gift guides, deals, and more. A spokesperson told EcommerceBytes, “With early holiday deals kicking off today and new deals all day, …
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eBay Turns to Brands and Deals for Holiday Marketing

November 1, 2019 12:41 pm

eBay is once again turning to brands and daily-deal style promotions in its marketing campaign. On Friday, it announced it will launch a Holiday Brand Outlet on November 4, and …
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Amazon Launches the Amazon Small Business Academy

November 1, 2019 12:05 pm

Amazon launched the Amazon Small Business Academy on Friday, a range of educational initiatives to help entrepreneurs, startups, and business owners succeed online. The program includes free in-person seminar events …
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