OfferUp Figures Out How to Reduce the No-Shows

July 21, 2019 9:41 pm

One of the biggest problems with mobile and online classifieds is the flaky buyer who doesn’t show up after agreeing to make a purchase, as we hear year after year …
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Amazon Changes How Products Are Packaged

July 19, 2019 11:37 pm

Amazon thinks a lot about product packaging and is celebrating the 11th anniversary of its “Frustration-Free Packaging” program. But it’s about more than making it easier for customers to open …
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eBay Enrolls Seller into Cross Border Listing Program

July 19, 2019 11:16 pm

An eBay moderator confirmed the company has been enrolling sellers into its “Cross Border Listing Program” that is powered by third-party vendor WebInterpret. It is an ongoing program that is …
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eBay Makes Listings Available to Shoppers in India

July 18, 2019 9:15 am

eBay is making sellers’ listings (what it calls “eBay’s global inventory”) available on Indian marketplace Paytm Mall, making items accessible to tens of millions of Paytm Mall active customers. As …
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Amazon Updates Seller Agreement after Scrutiny from Germany

July 17, 2019 11:39 pm

Amazon informed sellers on Wednesday it is making changes to the Business Solutions Agreement. A summary of the changes is available for sellers to review here, and Amazon made available …
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eBay Denies Impact from Google Algorithm Changes

July 17, 2019 10:02 pm

eBay CEO Devin Wenig said there was no material change resulting from Google algorithm updates in the May – June timeframe. He was responding to Wall Street analyst Mark May …
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eBay Marketplace GMV Down Slightly in Second Quarter 2019

July 17, 2019 4:48 pm

Sales on eBay Marketplace, referred to as Gross Merchandise Volume (GMV), were $21.5 billion in the second quarter, down 5% on an as-reported basis and down 1% on a FX-Neutral …
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Another Cockup Leaves eBay Buyers Fuming

July 17, 2019 1:41 pm

eBay was advertising $99 AirPods in Australia as part of its Amazon Prime Day deals, but buyers encountered problems that led to frustration and disappointment. It’s eBay’s third major cockup …
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Amazon Use of Merchant Data at Heart of EU Antitrust Investigation

July 17, 2019 9:22 am

The European Commission opened an antitrust investigation into whether Amazon uses third-party merchant data in breach of EU rules. Amazon’s dual role as marketplace and retailer puts it in an …
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ShipWorks for Warehouse for When Shipping Gets Complicated

July 16, 2019 1:34 pm

ShipWorks launched ShipWorks for Warehouse, a new service that helps high-volume merchants get products to customers efficiently. The offering helps shippers with one warehouse or many, who use one shipping …
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Mercari Introduces Instant Payments for Sellers

July 16, 2019 12:56 pm

Mobile shopping app Mercari launched instant payments for sellers – but note that there’s a price for getting fast access to your cash – $2, to be exact. It’s also …
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eBay Picks 8 Finalists for Small Business of the Year

July 16, 2019 12:42 am

eBay selected eight finalists for the 2019 Small Business of the Year Award, and final voting is now open for the annual Shine Awards for Small Business. The awards ceremony …
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ShippingEasy Schools Sellers on Email Marketing

July 16, 2019 12:17 am

ShippingEasy launched a class for online sellers on how to generate traffic using email marketing. The one-week course is free for sellers of all sizes. Press release follows: ShippingEasy, the …
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PayPal Expands Xoom Remittance Service in Europe

July 15, 2019 8:16 pm

PayPal expanded its international money transfer service Xoom to 32 markets across Europe, it announced on Monday. Note that Xoom is not for ecommerce, in fact, using Xoom for commercial …
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Here Are eBay’s Crash Sale Deals for Prime Day

July 15, 2019 4:08 pm

eBay officially kicked off its Crash Sale deals today, July 15, to compete with Amazon Prime Day. The campaign lacks traditional eBay fare – you won’t find collectibles or used …
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Seller Offers eBay a Prime Day Marketing Tip

July 14, 2019 9:18 pm

Online sellers want to capitalize on Amazon Prime Day, on or off of Amazon, and one seller made an interesting suggestion to eBay on how it could help. eBay itself …
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Sellers Aim for a Piece of Prime Day Pie

July 14, 2019 8:30 pm

Amazon has been working to whip bargain-hunters into a frenzy with promises of “epic” deals on Prime Day (July 15-16), and third-party sellers can benefit. During last year’s Prime Day, …
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From the Editor – July 14, 2019

July 13, 2019 4:35 pm

This week sees some major milestones in ecommerce. Monday marks the 4-year anniversary of the eBay-PayPal breakup, and the 1-year anniversary of eBay launching its own Managed Payments offering. Tuesday …
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Survey: Why Sellers Are Concerned over “Free” Shipping Push

July 13, 2019 4:33 pm

Online marketplaces continue to pressure sellers to offer free shipping, with Etsy the latest to launch a new initiative. We surveyed sellers about major changes coming to the Etsy marketplace, …
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A.C. Moore to Launch a Marketplace for Handmade Goods

July 13, 2019 4:32 pm

Craft-supplies retailer A.C. Moore is launching a handmade marketplace in a few weeks. The move is timely as Etsy announced a controversial “free-shipping” initiative last week that has some sellers …
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Collectors Corner: Yard-Sale Hand-Tool Finds (Woodworking/Carpentry)

July 13, 2019 4:31 pm

You don’t have to be a professional carpenter to admire the form and functionality of old woodworking tools. After all, who’s attention at a yard sale hasn’t been captured by …
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EcommerceBytes Soundoff: Letters to the Editor – July 14, 2019

July 13, 2019 4:30 pm

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air …
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As Amazon Deploys Robots, It Works to ‘Upskill’ Employees

July 11, 2019 9:39 am

Amazon is pledging to spend $700 million to provide “upskilling” training programs for employees at a time when it is deploying technology that could replace human workers. The company said …
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California Dangles Sales Tax Relief to Amazon FBA Sellers

July 10, 2019 4:32 pm

The California Department of Tax and Fee Administration sent an email to Amazon FBA sellers on Tuesday, with subject line promising: “Relief May Be Available to Marketplace Sellers Using Fulfillment …
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Walmart No Longer Lets Sellers Charge Restocking Fees

July 10, 2019 1:54 pm

Walmart revised its returns policy on its Marketplace, and a seller told us that what concerns him the most is the following: “No Restocking fees may be applied.” Previously sellers …
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eBay Works to Disrupt Ecommerce at Recent Hack Week

July 10, 2019 1:02 pm

eBay recently held Hack Week, an event it started in 2015 to spur innovation. 3,000 employees gathered in 10 offices around the globe worked on “innovating and reimagining the eBay …
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Amazon Expands Anti-Counterfeit Program Outside the US

July 10, 2019 9:00 am

Amazon launched its Transparency program to Europe, India, and Canada to help prevent counterfeits. With the program, brands apply a unique Transparency code to every product unit they manufacture, enabling …
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Etsy Adds Categories, Including the Kitchen Sink

July 9, 2019 8:02 pm

Etsy updated listing categories and attributes, which it does periodically based on user feedback and its own research. Not only is it important for sellers to see the changes, but …
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In Alarming Lapse, Etsy Gives Visitors Administrative Access

July 8, 2019 10:56 pm

Etsy experienced an incident on Monday that had sellers so concerned that some were putting their shops in vacation mode while they waited for answers. When visiting a listing page …
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eBay Caters to Brands with Launch of Online Outlet Store

July 8, 2019 5:32 pm

eBay launched an online “outlet store” for brands at eBay.com/BrandOutlet where shoppers can find “incredible” deals on thousands of items. eBay announced on Monday, “The “Summer Brand Outlet” features big …
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