eBay to Refund Sellers for Overbilling Issue Affecting Stores

August 7, 2022

eBay sellers were flummoxed after they lost thousands of free listings in select categories on August 1st. Sellers were left wondering if eBay had decided to end the promotional perk …
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Ecommerce Spending Up over 11 percent in July

August 7, 2022

Online sales were up 11.7% in July year-over-year, a sharp increase after months of softer growth, according to a report from Mastercard SpendingPulse, which measures in-store and online retail sales …
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Etsy to Promote Labor Day Sales on Mobile Only

August 6, 2022

Etsy invited sellers to mark down prices in order to get visibility in its annual Labor Day sales event, but this year, Etsy is marketing the event only to shoppers …
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Another Niche Marketplace that Hopes to Fill a Need

August 5, 2022

Musicians and audiophiles have a new marketplace to buy and sell gear. Sweetwater, which was founded in 1979 and sells music instruments and audio gear, and announced its new Gear …
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Reactions to Etsy’s Latest Changes to Messaging System

August 5, 2022

Three years ago, Etsy had changed its buyer-seller messaging system to be more like an instant-messaging system, and this summer, Etsy made another major change to the system. The company …
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Amazon to Acquire iRobot in $1.7 Billion Deal

August 5, 2022

iRobot is cleaning up with a $1.7 billion sale to Amazon. iRobot’s product portfolio features technologies and advanced concepts in cleaning, mapping and navigation, according to the announcement. The deal …
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eBay to Take Questions from Sellers about Its Research Tools Next Week

August 3, 2022

eBay invited sellers to ask questions about its research tools at its next monthly chat session scheduled for next week. A product manager for eBay’s Seller Experience – Growth & …
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Amazon Rolls Back Zero-Deductible Insurance Mandate

August 2, 2022

Amazon rolled back a policy that had required low-volume sellers to get zero-deductible commercial liability insurance plans. Last fall, Amazon began requiring sellers to take out a product liability insurance …
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Etsy and Walmart: Let the Holiday-Season Planning Commence

August 1, 2022

“It’s not too late to start selling on Walmart.com before the holidays,” Walmart advised merchants today, and cited research from eMarketer predicting 15.5% growth in online holiday sales this year …
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Amazon Launches Courier-Like Service in Major Metro Areas

August 1, 2022

Amazon launched a courier-like service in major US cities on Monday. Prime members can shop from four retail stores: PacSun, GNC, SuperDry, and Diesel – and receive their items the …
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New Amazon Returns Policy: A Biohazard in the Making?

August 1, 2022

Amazon announced Monday it would begin automatically authorizing customer requests to return certain types of goods on August 31st, including sexual wellness products and professional medical supplies. Amazon noted it …
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How to Scare an eBay Seller: Free-Shipping Display Glitch

July 31, 2022

eBay found out how to scare sellers: display “free shipping” on their listings where they don’t offer it. Such a scenario played out on the app on Friday but, luckily …
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USPS Runs DMV Pilot Program to Boost Revenue

July 31, 2022

Driven to boost revenue, the USPS is running a pilot program to rent space to the California Department of Motor Vehicles for self-service kiosks in Post Office lobbies. The Postal …
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No, the New Amazon Seller Wallet Won’t Speed Payouts

July 30, 2022

Amazon answered questions about a new wallet it’s rolling out to help merchants who sell internationally. In its initial announcement on July 25th, it said, “This early stage solution gives …
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Walmart Joins eBay and Amazon in Promoting Certified Refurbs

July 30, 2022

Walmart announced a new program called Walmart Restored offering like-new refurbished goods – and they won’t be tucked away in a corner of the website. Walmart will display refurbished products …
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Google Search Trend – a Good Sign for Vintage Sellers?

July 28, 2022

Searches for “vintage backpack” reached a record high on Google this month, the company disclosed in a back-to-school shopping report. Google Shopping’s Aya Kanai said “the early 2000s are having …
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Shoppers Cut Back on Back-to-School Spending

July 27, 2022

Inflation is hitting back-to-school shopping, according to the findings of a survey of 2,400 households conducted by Numerator at the end of June. Most shoppers (98%) said they would find …
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eBay Automation Helps Avoid Postage Rate-Hike Headaches

July 27, 2022

For each of their listings, sellers must decide policies around payments, shipping, and returns. In today’s column, Don Heiden, aka the Auction Professor, explains how eBay’s Business Policies helps sellers …
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ShipBob Removes Some Complexity from International Orders

July 27, 2022

ShipBob is offering a new solution to merchants who use its fulfillment service designed to simplify some of the complexities of international selling while reducing customs delays. ShipBob’s Delivered Duty …
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Heralded as Amazon Rival, Shopify Announces Major Layoffs

July 26, 2022

Ecommerce darling Shopify was held up by many as a possible solution for merchants seeking an alternative to Amazon, but the platform’s eyes were bigger than its belly when it …
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Etsy to Shutter Offices in San Francisco and Hudson, NY

July 25, 2022

Etsy is closing two satellite offices, leaving it with only its Brooklyn headquarters in the US. Etsy’s Chief Human Resources Officer Kim Seymour explained the decision to close the San …
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Amazon Launches Seller Wallet for Cashing Out Sales Proceeds

July 25, 2022

Amazon launched a new wallet for global sellers to manage payouts more easily. It will roll out to sellers over the next few months. In a post on the About …
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