An Update on the Etsy Billing Disaster

February 22, 2019 12:52 am

Late last week we reported on the Etsy billing debacle in which it incorrectly withdrew funds from some sellers’ bank accounts and charged some sellers’ credit cards, despite the sellers …
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eBay Opens Advertising to More Sellers

February 20, 2019 8:37 pm

You don’t have to be a Top Rated Seller or Store subscriber in order to advertise your listings on eBay. The marketplace is now allowing sellers who are in “good …
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3Dsellers Launches Shipping Tracker for eBay Sellers

February 20, 2019 4:43 pm

3Dsellers launched a new management tool to help eBay sellers automate shipping updates to their customers. Keeping buyers informed about shipping and delivery status is important for all merchants, but …
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Etsy Reignites the ‘Free Shipping’ Debate

February 19, 2019 8:07 pm

It’s the eternal struggle between marketplaces wanting to entice shoppers with free shipping and sellers needing to cover their costs. On Tuesday, Etsy offered some examples of sellers who have …
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FedEx Launches Seventh Annual Small-Business Grant Contest

February 19, 2019 2:48 pm

Small businesses can apply for a grant from FedEx through its 7th annual contest that offers $220,500 in cash and prizes. To enter, for-profit businesses must have fewer than 99 …
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Government Shutdown Impacts Holiday Retail Numbers

February 19, 2019 11:06 am

The National Retail Federation weighed in on some perplexing holiday-shopping sales figures. The US Commerce Department released data last week that showed a lower-than-expected growth rate for the fourth quarter …
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Walmart Grows US Ecommerce Sales by 43 Percent

February 19, 2019 10:34 am

Walmart grew its US ecommerce sales by 43% in the fourth quarter. The company said Walmart U.S. eCommerce continued to benefit from the expansion of grocery pickup and delivery and …
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Amazon Sets Environmentally Friendly Shipping Goal

February 18, 2019 10:43 pm

Amazon is setting a path to net zero carbon delivery of shipments to customers with the help of improvements in electric vehicles, aviation bio fuels, reusable packaging, and renewable energy …
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eBay Readies Next Phase of Managed Payments Takeover

February 18, 2019 5:05 pm

The next phase of eBay’s Managed Payments rollout will impact larger merchants. As we reported in November, eBay is turning off Integrated Merchant Credit Card Accounts (IMCC) in two phases …
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Mobile App Mercari Raises Shipping Rates

February 17, 2019 7:31 pm

Mobile selling app Mercari is dramatically raising shipping costs for those who use its prepaid shipping labels, leaving users worried that some items will become too expensive to buy and …
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Etsy Apologizes for Taking Money from Sellers in Major Error

February 16, 2019 3:57 pm

Etsy posted an apology for what it called a bill payment error after some sellers reported the company took large sums of money from their credit cards and bank accounts …
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Sales Tax Compliance Firm TaxCloud Adds Bonanza Integration

February 16, 2019 1:16 pm

Online marketplace Bonanza has partnered with TaxCloud so that its sellers can connect their stores to the fee-based online sales-tax compliance service. TaxCloud has made similar arrangements with Etsy and …
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eBay Completes Purchase of UK Classifieds Site for Cars

February 16, 2019 1:05 pm

eBay completed its acquisition of UK classifieds site Motors.co.uk this week, having announced its intention to buy the car-selling site from Cox Automotive in October. Motors.co.uk became part of eBay’s …
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eBay CEO Tweets about Shooting Incident Near Its California Campus

February 15, 2019 2:49 am

There was a shooting outside eBay’s California campus on Thursday, according to CEO Devin Wenig, but it appears to be unrelated to the company. The San Jose Mercury News said …
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Smile, You’re on Amazon Camera: Patent Describes Video Authentication

February 15, 2019 2:02 am

Amazon acknowledged last week that it was experimenting with video authentication after Buzzfeed broke the news the ecommerce giant had been videotaping some sellers’ faces when they were setting up …
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Amazon Ditches New York as Site of Half a Second Headquarters

February 14, 2019 2:44 pm

Amazon will not include New York City in its HQ2 plans after all, the company announced today. It had put numerous cities through their paces in its hunt for a …
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New Amazon Fees Take Effect This Week

February 13, 2019 8:27 pm

Amazon fee changes are rolling out beginning this week, and there is good news and bad news. As we reported in December, it will become cheaper to sell in certain …
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eBay UK Imposes Product Attribute Requirements in Fashion

February 13, 2019 8:00 pm

eBay rolled out new requirements for sellers listing in its fashion category on its UK website. As of February 13, 2019, sellers must fill out certain fields in its product …
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How Did Amazon Become a Leader in Smart Speakers?

February 13, 2019 2:10 pm

Amazon’s Echo is the leader in smart speakers measured by installed base, which is quite the feat for a company that for so long was known as an online bookseller, …
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Sellers Concerned over Etsy 1099K Tax Form Discrepancies

February 12, 2019 11:13 pm

Sellers are reporting discrepancies on Form 1099K tax forms received from Etsy, and since Etsy also sends the form to the IRS, sellers are asking whether it could flag an …
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eBay Offers Resources on the Topic of Seasonal Selling

February 12, 2019 10:11 pm

eBay offers resources for sellers on the topic of seasonal selling, including a guide (called a playbook) that includes a calendar that highlights holidays for sellers to keep in mind …
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Etsy Sellers Strategize on How to Get Reviews

February 12, 2019 9:34 pm

How in the world do you get buyers to leave you feedback once they receive your item? Etsy offered sellers advice on how to get 5-star reviews in a post …
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Amazon to Acquire One of Its Sellers

February 11, 2019 5:14 pm

There’s another reason to make sure your products have high customer ratings. Amazon is acquiring a company called eero, which makes products that improve wifi connectivity in the home. Amazon …
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Advertising on Amazon Generates Revenue Even at Low Spending Levels

February 11, 2019 3:46 pm

Spending even low amounts on Amazon Sponsored Product ads generates revenue for sellers, Teikametrics found when analyzing the results of its customers. But that assumes sellers employ a well-executed, data-driven …
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eBay Users Raise Record Amount for Charity in 2018

February 10, 2019 3:54 pm

Buyers and sellers raised a record amount of money for charities using the eBay platform in 2018, the company announced on Thursday. With close to $912 million raised to-date (includes …
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eBay Warns Canadian Sellers about US Sales Tax Policy

February 10, 2019 3:40 pm

eBay warned Canadian sellers it had begun collecting sales tax on purchases made to buyers based in certain US states. eBay is following Marketplace Facilitator laws that require marketplaces to …
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From the Editor – February 10, 2019

February 9, 2019 9:13 pm

Welcome to our special issue of EcommerceBytes Update where we present the results of the 10th annual Sellers Choice Awards. The information sellers revealed about their experiences is fascinating. We …
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Sellers Choice Awards 2019: Merchants Rate Top Online Marketplaces

February 9, 2019 9:12 pm

Ten years ago, we set out to help merchants share their experiences about what it was like to sell on various marketplaces by launching the Sellers Choice Awards. Each year …
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Sellers Choice 2019 Marketplace Ratings: Etsy

February 9, 2019 9:11 pm

Etsy came in 1st place in the 2019 EcommerceBytes Sellers Choice Awards. The marketplace for handmade and vintage goods and supplies has placed in the top three for the past …
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Sellers Choice 2019 Marketplace Ratings: Ruby Lane

February 9, 2019 9:10 pm

Ruby Lane came in 2nd in the 2019 Sellers Choice Awards and topped the list as “Most Recommended” marketplace by its sellers for the second consecutive year. This is a …
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