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Tag: Amazon

Amazon North American Sales Grow 16% in Second Quarter 2026

July 31, 2026July 31, 2026 Ina Steiner
Amazon

Amazon announced its quarterly earnings on Thursday. Amazon grew total sales 20% to $200.6 billion in the second quarter of 2026, year-over-year (FX-neutral growth was also 20%). North America segment sales increased 16% year-over-year; international segment sales increased 15% year-over-year; Read more

Marketplaces, NewsAmazon, Amazon financialsLeave a comment

Senate Probes Possible China Manipulation in Ecommerce

July 22, 2026July 22, 2026 Ina Steiner
Ecommerce platforms

Online seller Jack Nekhala told Bloomberg reporter Spencer Soper he had been approached by someone selling a service to unfreeze his suspended Amazon account by bribing an employee, according to an article published last month. Soper published an update today, Read more

Marketplaces, NewsAmazon, Bloomberg, China, Senate probe2 Comments

Amazon Holds B2B Conference as It Leans on Sellers to Appeal to Business Buyers

July 19, 2026July 19, 2026 Ina Steiner
Amazon

Amazon will hold its 5th annual conference for business buyers this fall, and Amazon is expanding features that appeal to B2B customers by opening them up to third-party sellers. Amazon Business Reshape will take place in Nashville in October, a Read more

Marketplaces, NewsAmazon, Amazon B2B, Amazon Business, Amazon Business ReshapeLeave a comment

Amazon Opens Holiday Deal Submissions on July 8

July 8, 2026July 8, 2026 Ina Steiner
Amazon

Amazon sellers can begin submitting holiday deals as early as July 8, 2026, and the company provided information about eligibility and deadlines, which will be earlier this year. It also announced holiday peak fulfillment fees. Amazon told sellers its fifth Read more

Marketplaces, NewsAmazon, Amazon holiday deals, Amazon Prime Big Deal DaysLeave a comment

New Amazon Handling-Time Rule Take Effect This Week

June 29, 2026June 29, 2026 Ina Steiner
Amazon

Amazon’s new handling-time rule take effect today, June 29, 2026. The change, announced on May 27th, impacts seller-fulfilled orders. Sellers who don’t enable the Automated Handling Time feature must maintain accurate SKU-specific handling time – otherwise Amazon will take control Read more

Marketplaces, NewsAmazon, Amazon handling times1 Comment

Amazon Prime Day Kicks Off June 23 and Is Still Accepting Seller Deals

June 2, 2026June 2, 2026 Ina Steiner
Amazon

Amazon will kick off its Prime Day deals event on June 23, earlier than in recent years, but like last year, the sale will run for four days instead of two days. The annual sale offers millions of deals exclusively Read more

Marketplaces, NewsAmazon, Amazon Prime Day

Amazon Promises Fewer Refunds for Sellers Who Use Its Customer Service Add-on

May 28, 2026May 28, 2026 Ina Steiner
Amazon

Amazon made a change to its Customer Service by Amazon (CSBA) add-on service that it said would result in fewer refunds for sellers, a benefit to participants in the program. CSBA is a paid program where Amazon handles customer service Read more

Marketplaces, NewsAmazon, Customer Service by Amazon

Amazon to Award ‘New Arrival’ Badges on Sellers’ New Products

May 25, 2026May 25, 2026 Ina Steiner
Amazon

Amazon will display “New Arrival” or “Notable Arrival” badges on new products launching from sellers, it announced last week. “These badges help customers easily identify your most promising new products, which can increase visibility and drive early sales momentum for Read more

Marketplaces, NewsAmazon, Amazon New Arrival badge

Amazon Sued for Failing to Refund Consumers

May 18, 2026May 18, 2026 Ina Steiner
Amazon

Two people sued Amazon alleging that the company has not refunded customers for the higher prices it charged them because of IEEPA tariffs. “Amazon is now legally entitled to recover those costs in full from the federal government,” according to Read more

Marketplaces, NewsAmazon, Amazon lawsuit, IEEPA tariffs, Tariffs

Amazon Changes How It Computes Customer Service Metric

May 14, 2026May 14, 2026 Ina Steiner
Amazon

Amazon changed how it measures buyer satisfaction with sellers’ customer service last month, it announced this week. Instead of surveying customers about their satisfaction with a Yes/No question, it will use a 1-to-5 satisfaction scale. The change impacts self-ship sellers Read more

Marketplaces, NewsAmazon, Amazon buyer dissatisfaction rate

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