Ecommerce Industry News
eBay sent an email to sellers on Tuesday apologizing for a serious billing-related glitch on Monday, but there’s a glaring omission in its letter: what sellers should do if the glitch caused them to double-pay […]
eBay hosted 2,000 sellers at eBay Open in Las Vegas in July – over 60% of them first-time sellers. It also held its annual Top Seller Summit directly preceding the conference, attracting about 300 eBay […]
eBay apologized on July 3, 2018, for technical issues plaguing its site in recent weeks, though it made no offer to compensate sellers (eBay changed its outage policy in 2014). eBay executive Bob Kupbens had […]
eBay buyers have experienced some technical issues using the eBay mobile app of late. eBay also announced recently it is working with new technology to make some improvements to the mobile experience. eBay buyers began […]
eBay experienced another listing promotion snafu. eBay sent some users a promotion encouraging them to sell, but when recipients clicked on the link, they were confronted with a red warning messages telling them the promotion […]
UPDATE 1/23/18: eBay reports the problems impacting international shipping described below have now been resolved. After eBay’s shipping system broke down on Sunday leaving sellers unable to print shipping labels for international orders, eBay acknowledged […]
eBay told shoppers in Canada that it has fixed a glitch impacting search. Users had been unable to filter search results by attributes such as size, color, style, or even brand. The problem started in […]
eBay Promoted Listings have been experiencing technical issues for the past 7 weeks, and the company said it will take another 4 weeks to fix. A seller who brought the problem to the company’s attention […]
eBay stirred up a debate about auctions last week, evidence that many buyers and sellers still enjoy the auction format on eBay. The discussions began after eBay rolled out a new feature on auction listings […]
Sellers in the US were taken by surprise when eBay rolled out Seller Hub to their accounts last week. There has yet to be a response from eBay to the outcry, but on Monday, eBay […]