Ecommerce Industry News
On Friday afternoon, eBay sent the following email to sellers advising them that it was trying to resolve technical issues sellers experienced when they tried to activate a promotion: Subject: Technical issues with Promoted Listings […]
eBay is building a new messaging platform and will launch it in the Spring, it announced on Thursday. But in the meantime, users have been reporting a problem with the existing member messaging system that […]
eBay told some sellers to disregard the IRS 1099-K forms it had generated because of a “recent technical issue.” On Wednesday, we wrote about sellers in California who were puzzled because eBay issued them 1099-Ks […]
eBay proactively posted information about a glitch that impacted cancellations on Tuesday. In the post, eBay reported it had resolved the issue within a few hours. One seller impacted by the bug posted on February […]
eBay had to release a new version of its mobile app in order to fix a bug that prevented sellers from listing. eBay acknowledged the glitch on threads where sellers reported the problem, but it […]
eBay said it was unaware of any issues related to eBay Store billing when the topic arose during Wednesday’s weekly chat. A seller said they had seen reports popping up about issues where eBay billed […]
eBay accidentally cancelled bids on some users’ accounts, and then suspended the accounts altogether. The reports came in through posts on the eBay discussion boards and on the Down Detector board for reporting technical issues […]
An eBay shopper made an offer on a Halloween costume, but the seller said they were unable to decline the offer because the item was not in-stock, and they said they have no way of […]
Sellers are experiencing a glitch impacting their Stores that began on Thursday. “eBay made a recent change to managing store categories and now categories are not displayed at all in my store,” a seller reported […]
eBay penalized sellers who sold orders on Memorial Day weekend because its system failed to recognize the postal holiday. Sellers who were handed “late shipment” defects spent time alerting eBay customer service and visited the […]