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26 May, 2022
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Tag: eBay glitch

eBay Ads Promo Hits a Snag

April 8, 2022 Ina Steiner
eBay

On Friday afternoon, eBay sent the following email to sellers advising them that it was trying to resolve technical issues sellers experienced when they tried to activate a promotion: Subject: Technical issues with Promoted Listings […]

Marketplaces, NewseBay glitch, eBay Promoted Listings Standard, eBay Promotion

Glitch Strikes as eBay Preps New Messaging Platform

March 13, 2022March 13, 2022 Ina Steiner
eBay

eBay is building a new messaging platform and will launch it in the Spring, it announced on Thursday. But in the meantime, users have been reporting a problem with the existing member messaging system that […]

2 CommentsMarketplaces, NewseBay glitch, eBay messaging platform, Pete Thompson

eBay Cops to Glitch over California Tax Form

February 4, 2022February 4, 2022 Ina Steiner
eBay

eBay told some sellers to disregard the IRS 1099-K forms it had generated because of a “recent technical issue.” On Wednesday, we wrote about sellers in California who were puzzled because eBay issued them 1099-Ks […]

6 CommentsNews, Tax and Legal IssueseBay, eBay 1099-K, eBay glitch, Form 1099-K

eBay Fixes Glitch that Prevented Order Cancellations

February 3, 2022February 3, 2022 Ina Steiner
eBay

eBay proactively posted information about a glitch that impacted cancellations on Tuesday. In the post, eBay reported it had resolved the issue within a few hours. One seller impacted by the bug posted on February […]

1 CommentMarketplaces, NewseBay cancelled orders, eBay fixed glitch, eBay glitch, eBay Technical Issues board

Upgrade eBay App to Fix Bug if You Want to Sell

January 31, 2022January 31, 2022 Ina Steiner
eBay

eBay had to release a new version of its mobile app in order to fix a bug that prevented sellers from listing. eBay acknowledged the glitch on threads where sellers reported the problem, but it […]

3 CommentsMarketplaces, NewseBay glitch, eBay mobile app, Upgrade eBay App

Are You Getting Your eBay Store Bills on Time?

January 6, 2022January 6, 2022 Ina Steiner
eBay

eBay said it was unaware of any issues related to eBay Store billing when the topic arose during Wednesday’s weekly chat. A seller said they had seen reports popping up about issues where eBay billed […]

1 CommentMarketplaces, NewseBay glitch, eBay Store bills, eBay Stores

eBay Accidentally Cancels Bids and then Suspends Accounts en Masse

December 4, 2021December 4, 2021 Ina Steiner
eBay

eBay accidentally cancelled bids on some users’ accounts, and then suspended the accounts altogether. The reports came in through posts on the eBay discussion boards and on the Down Detector board for reporting technical issues […]

5 CommentsMarketplaces, NewseBay, eBay glitch

eBay Best-Offer Problem Leaves a Halloween Shopper in Limbo

October 17, 2021October 17, 2021 Ina Steiner
eBay

An eBay shopper made an offer on a Halloween costume, but the seller said they were unable to decline the offer because the item was not in-stock, and they said they have no way of […]

Marketplaces, NewseBay Best Offer, eBay glitch, eBay out of stock option

eBay Sellers Report Store Categories Are Kaput

August 6, 2021 Ina Steiner
eBay

Sellers are experiencing a glitch impacting their Stores that began on Thursday. “eBay made a recent change to managing store categories and now categories are not displayed at all in my store,” a seller reported […]

1 CommentMarketplaces, NewseBay glitch, eBay Stores

eBay Penalizes Sellers Due to Its Own Glitch

June 13, 2021June 13, 2021 Ina Steiner
eBay

eBay penalized sellers who sold orders on Memorial Day weekend because its system failed to recognize the postal holiday. Sellers who were handed “late shipment” defects spent time alerting eBay customer service and visited the […]

7 CommentsMarketplaces, NewseBay defects, eBay glitch, eBay Shipping

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