Amazon made a change to its Customer Service by Amazon (CSBA) add-on service that it said would result in fewer refunds for sellers, a benefit to participants in the program. CSBA is a paid program where Amazon handles customer service Read more
Etsy has a new Children and Baby Products policy that will take effect on June 2, 2026. In an announcement on April 30, Etsy provided the following list of what was being updated in its House Rules “to strengthen our Read more
Amazon will display “New Arrival” or “Notable Arrival” badges on new products launching from sellers, it announced last week. “These badges help customers easily identify your most promising new products, which can increase visibility and drive early sales momentum for Read more
eBay’s May 2026 Seller Update includes new resources for sellers and a new feature for those who advertise on eBay with Promoted Listing campaigns. A new Issue Resolution Center helps sellers find issues that impact their ability to sell and Read more
eBay announced a puzzling rate change for USPS Ground Advantage shipments for shipping labels purchased through its platform through what is known as eBay Labels. It’s puzzling because the rate change is in effect for only 3 weeks, and because Read more
Two people sued Amazon alleging that the company has not refunded customers for the higher prices it charged them because of IEEPA tariffs. “Amazon is now legally entitled to recover those costs in full from the federal government,” according to Read more
Amazon changed how it measures buyer satisfaction with sellers’ customer service last month, it announced this week. Instead of surveying customers about their satisfaction with a Yes/No question, it will use a 1-to-5 satisfaction scale. The change impacts self-ship sellers Read more
eBay was firm and not polite in rejecting GameStop’s unwanted advances after the smaller company made an unsolicited, non-binding proposal to acquire 100% of eBay. In a letter on May 12, 2026, eBay Chairperson of the Board Paul Pressler told Read more
Amazon offers a perk to sellers who use its fulfillment services, one they may not know about; but for anyone who has ever encountered the problem of products going missing upon arrival at Amazon fulfillment centers, they probably wish the Read more
eBay published a new directory of approved third-party providers that offer “tools and services that can help streamline listings, shipping, advertising, logistics, and more.” The timing suggests it may be related to the pending closure of eBay listing tool inkFrog, Read more
