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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Offers Sellers Holiday Discount on USPS Shipping

November 5, 2013December 16, 2017 Ina Steiner

eBay is offering sellers the chance to save on USPS shipping throughout the holidays when using eBay Labels. Normally the program is limited to eBay Top Rated sellers and sellers with an average of 300 transactions per month, who automatically Read more

Marketplaces, News, ShippingeBay Shipping, USPS

Amazon Prime Outpaces Other Shipping Methods, More FCs in Works

November 4, 2013December 16, 2017 Ina Steiner

Amazon’s not a one for giving out too much information, but last week it said unlimited free Two-Day shipping with Prime continues to be the preferred shipping method among Amazon customers. And, it revealed, it now ships more than twice Read more

Marketplaces, News, ShippingAmazon FC, Amazon Prime

One Retailer Fights Back over Return Fraud

November 4, 2013December 16, 2017 Ina Steiner

Returns are a major hassle for retailers and can be costly, and it’s also an area of concern due to fraud. Last year, according to NRF’s Return Fraud survey, retailers estimated they would lose $2.9 billion due to return fraud Read more

News, Security and Fraud Issues, Trends and Shopping DataBloomingdales, Returns, Returns fraud

eBay Sends Grace Period Warning to Sellers

November 4, 2013December 16, 2017 Ina Steiner

Some eBay sellers who reported they received an email stating they were in a “grace period” were left with questions about the notice, since the emails failed to identify exactly why their Top Rated Seller status was in jeopardy. The Read more

Marketplaces, NewseBay, eBay seller standards, eBay Top Rated Sellers

eBay Acknowledges Errors in Seller Optimization Emails

November 4, 2013December 16, 2017 Ina Steiner

Emails sent to help eBay sellers optimize their listings last week instead created confusion. eBay sent the personalized emails with the subject line “Increase the chances of selling your items on eBay” to sellers on Wednesday with a link to listings Read more

Marketplaces, NewseBay

eBay Tests New Listing Page Layout: Where’s the Seller?

November 1, 2013December 16, 2017 Ina Steiner

eBay is testing a new Item page that completely changes how seller information is displayed on the page. The Seller information box has undergone quite a bit of change over the years, but has always been on the right side Read more

Marketplaces, News, Selling ToolseBay changes

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