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Tag: Amazon reviews

Amazon UK Lets Brand Owners Talk to Critical Buyers

March 21, 2022March 21, 2022 Ina Steiner
Amazon

What if you could talk to buyers who leave your product a less-than-stellar review? Amazon UK announced today that brands can do just that. The announcement, titled, “Address critical reviews with the Contact Customer feature,” […]

Marketplaces, NewsAmazon, Amazon critical reviews, Amazon reviews, Amazon seller tools

Amazon Offers ‘Some’ Sellers a New ‘Contact Customer’ Tool

October 13, 2021October 13, 2021 Ina Steiner
Amazon

Amazon will now allow certain sellers reach out to buyers who’ve left less-than-stellar reviews, but according to many of the sellers discussing the new feature, it’s far too restrictive. The biggest limitation: only brand owners […]

Marketplaces, NewsAmazon, Amazon reviews, Amazon seller tools

Report: Amazon Cracks Down on Bestsellers from China

July 5, 2021July 5, 2021 Ina Steiner
Amazon

Marketplace Pulse reported today that Amazon suspended hundreds of top Chinese sellers over the past 2 months. The blog compiled a list of nearly 300 individual seller accounts that it said had offered dozens of […]

2 CommentsMarketplaces, NewsAmazon, Amazon policy violations, Amazon reviews, Marketplace Pulse

This Scam Has Amazon Sitting Up and Taking Notice

June 12, 2021June 12, 2021 Ina Steiner
Amazon

Some sellers couldn’t help feeling some Schadenfreude after one of Amazon’s own products was impacted by an alleged fake-review scam. A seller shared screenshots of listings by a seller of “posture correctors” that were displaying […]

Marketplaces, NewsAmazon fraud, Amazon reviews


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