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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Officially Announces International Shipping Option

February 6, 2020February 6, 2020 Ina Steiner
eBay

eBay officially announced on Thursday a new shipping option called eBay International Standard Delivery, writing that it would be available to all sellers this month. The program is unlike the eBay Global Shipping Program where buyers are required to pay Read more

Marketplaces, News, ShippingeBay Shipping1 Comment

Amazon Launched 225 Tools and Services for Sellers in 2019

February 6, 2020February 6, 2020 Ina Steiner
Amazon

Amazon said it launched 225 new tools and services to help third-party sellers last year, and said small- and medium-sized businesses had a record-breaking year on Amazon. “more than 15,000 businesses surpassing $1 million in sales in 2019 – double-digit Read more

Marketplaces, NewsAmazon, Amazon seller tools

eBay Dangles Coupon in Exchange for Receiving Mobile Alerts

February 6, 2020February 6, 2020 Ina Steiner
eBay

eBay is running a promotion, but in order to get the $5 coupon, you must send a text to eBay, in which case you’ll receive marketing texts until or unless you send a follow-up text to opt out of receiving Read more

Marketplaces, NewseBay Promotion

PayPal Clarifies Impact of Policy Change on eBay Sellers

February 6, 2020February 6, 2020 Ina Steiner
PayPal

It would seem eBay sellers can breathe a sigh of relief over a new PayPal policy regarding seller transparency. PayPal updated its user agreement, and one provision going into effect on March 12 requires sellers to publish customer service information: Read more

News, PaymentsPayPal policies, PayPal User Agreement1 Comment

eBay Expands International Shipping Service

February 6, 2020February 6, 2020 Ina Steiner
eBay

eBay is expanding a new international shipping service that was originally called “eBay Send” during its pilot period. In November, we reported that eBay was allowing only certain sellers to use the service but planned to launch it in January Read more

Marketplaces, News, Shipping

BigCommerce Adds Multi-Currency Features for International Sales

February 5, 2020February 5, 2020 Ina Steiner
BigCommerce

BigCommerce launched a suite of multi-currency features to help merchants “natively” present, transact and settle in more than 100 currencies, stating that it strengthens the ability to sell cross-border to shoppers around the globe. The ecommerce platform explained that it Read more

News, PaymentsBigCommerce, Payments

eBay Accepts 50 Sellers to Texas Retail Revival Program

February 5, 2020February 5, 2020 Ina Steiner
eBay

eBay accepted 50 sellers to its Retail Revival program in Austin, Texas and held workshops for them this month on “how to thrive in the digital marketplace,” with sessions on “best practices in excelling on the eBay platform.” eBay launched Read more

Marketplaces, NewseBay Retail Revival program1 Comment

Amazon Expands in California and Tennessee

February 4, 2020 Ina Steiner
Amazon

Amazon opened a new 48,000 square foot office for Alexa tech teams located in Santa Barbara, California, and plans to create 150 additional tech jobs in the city, the company announced on Tuesday. Amazon currently has dozens of open roles Read more

Marketplaces, NewsAmazon, Amazon FC, Amazon robotics

Why the USPS Launched a Premium Tracking Option

February 4, 2020February 4, 2020 Ina Steiner
USPS logo

The US Postal Service launched USPS Premium Tracking, which, for a fee, extends the length of time that customers can access the tracking history of a domestic package. We were first to report the new feature on Sunday thanks to Read more

News, ShippingTracking, USPS, USPS Premium Tracking8 Comments

eBay Responds to Starboard Critique: Committed to Driving Value

February 4, 2020February 4, 2020 Ina Steiner
eBay

eBay issued a statement in response to a letter from activist investor Starboard Value LP to its Chairman Thomas Tierney and interim CEO Scott Schenkel – see this morning’s Newsflash article (“Starboard to eBay: Sell Classifieds, Cut Marketplace Costs“). In Read more

Marketplaces, NewsActivist investor, eBay, Starboard Value LP3 Comments

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