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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Nudges Buyers to Meet Free-Shipping Threshold

March 2, 2020March 2, 2020 Ina Steiner
Etsy

Since Etsy doesn’t own the items on its marketplace, it brought out the “stick” this summer to compel sellers to offer free shipping or guaranteed free shipping program on orders $35 and above. Basically, Etsy told sellers to offer some Read more

Marketplaces, NewsEtsy, Etsy free shipping1 Comment

US Postmaster General Reduces Work Hours to Cut Costs

March 1, 2020March 1, 2020 Ina Steiner
USPS logo

Postmaster General Megan Brennan said the USPS reduced over 6 million work hours in the recent quarter, which helped the organization reduce its overall compensation expenses. She made the statement in her most recent video talk to employees published on Read more

News, ShippingMegan J. Brennan, Postal legislation, USPS, USPS OIG8 Comments

A Guide to Six Peak Online Shopping Days in 2020

February 29, 2020February 29, 2020 Ina Steiner
DHL

Are you preparing now for the next spike in online shopping? A new guide indicates you have about 6 weeks to plan promotions for Mother’s Day. Six events will trigger spikes in online shopping in 2020, and DHL eCommerce Solutions Read more

News, ShippingDHL eCommerce, DHL eCommerce Solutions, holiday shipping, Lee Spratt

eBay Issues Alert on Coronavirus

February 28, 2020February 28, 2020 Ina Steiner
eBay

eBay issued an alert about the Coronavirus COVID-19, advising sellers of policies around listing practices. It warned sellers about making health claims involving the products they sell; and it warned them against price gouging and keyword spamming. (See Wikipedia on Read more

Marketplaces, Newscoronavirus, eBay, epidemic7 Comments

Etsy Grows Core Marketplace Sales 20% in Q4 of 2019

February 26, 2020February 26, 2020 Ina Steiner
Etsy

Etsy grew core marketplace GMS (sales) 20% in the fourth quarter of 2019 while growing revenue 28%. Etsy acquired Reverb, a marketplace for musical instruments, in mid-August and released aggregate GMS and revenue as well. The following is an excerpt Read more

Marketplaces, NewsEtsy, Etsy financials

eBay Announces Spring Seller Update 2020, UA Changes

February 26, 2020February 26, 2020 Ina Steiner
eBay

eBay announced the Spring Seller Update on Wednesday and changes to its User Agreement. The company cancelled today’s weekly chat session and instead, moderators will be answering questions in the forums today through 7:30 pm EST. eBay announcement follows: Your Read more

Marketplaces, NewseBay Spring Seller Update 20201 Comment

eBay Managed Payments coming to the UK

February 25, 2020 Ina Steiner
eBay

eBay is launching Managed Payments in the UK this summer, the company announced today, part of its initiative to becoming a payments intermediary on its platform instead of PayPal, with which it split in 2015. eBay will continue to allow Read more

Marketplaces, NewseBay managed payments, eBay UK3 Comments

eBay Confirms Spring Seller Update Coming Wednesday

February 24, 2020February 28, 2020 Ina Steiner
eBay

eBay will announce the 2020 Spring Seller Update on Wednesday. Today’s announcement about the spring release follows: “Our next Seller Update is on its way and we’re giving you a heads-up to help you plan your week ahead. The 2020 Read more

Marketplaces, NewseBay Seller Update, eBay Spring Seller Update 20206 Comments

FTC Sends Checks to Those Allegedly Duped by Office Depot

February 24, 2020 Ina Steiner
Federal Trade Commission

If you purchased computer repair products and services from retail chain Office Depot, you might be getting a check in the mail. The Federal Trade Commission (FTC) is sending refund checks totaling more than $34 million to consumers who allegedly Read more

News, Trends and Shopping DataFederal Trade Commission, Office Depot

Woot Holds 2nd Annual Amazon Prime Appreciation Week

February 24, 2020February 24, 2020 Ina Steiner
Woot

Two years ago, Amazon extended Prime membership benefits to include its Woot deals site, including free shipping. This week, Woot is running its 2nd annual “Prime Member Appreciation Week” sales event. The event kicked off on Sunday, and the “amazing Read more

Marketplaces, NewsAmazon Prime, Woot

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