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29 Jan, 2023
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Tag: Tracking

USPS Confirms Scans at Self Service Kiosks Are Official Acceptance Scans

January 21, 2022January 21, 2022 Ina Steiner
USPS

eBay called into question the new USPS self-service acceptance scans, but a USPS spokesperson confirmed it considers acceptance scans at Self Service Kiosks (SSK) to be official scans. The USPS rolled out self-service acceptance scans […]

3 CommentsNews, ShippingTracking, USPS, USPS acceptance scan, USPS Self Service Kiosks

First Class Mail On-time Delivery Is Still Down but Holding

October 19, 2020October 19, 2020 Ina Steiner
USPS

On Thursday, the USPS provided Congress with what appeared to be positive news: new service performance data showed that despite a surge in mail volume, there was a slight increase (0.18%) in on-time delivery of […]

1 CommentNews, ShippingTracking, USPS

USPS Maintenance Could Interrupt Tracking Sunday Night

August 17, 2020August 17, 2020 Ina Steiner
USPS

Online sellers (and buyers) should be aware that the availability of USPS tracking could be interrupted overnight Sunday due to planned maintenance. The Postal Service has scheduled system maintenance for Product Tracking & Reporting on […]

News, ShippingTracking, USPS

USPS Ends What It Calls ‘Redundant’ Proof-of-Delivery Service

June 23, 2020June 23, 2020 Ina Steiner
USPS

The US Postal Service is eliminating the “Return Receipt for Merchandise” service designed to help merchants prove that they mailed orders to customers and that those orders were delivered. The USPS called the service redundant […]

5 CommentsNews, ShippingTracking, USPS

Why the USPS Launched a Premium Tracking Option

February 4, 2020February 4, 2020 Ina Steiner
USPS

The US Postal Service launched USPS Premium Tracking, which, for a fee, extends the length of time that customers can access the tracking history of a domestic package. We were first to report the new […]

8 CommentsNews, ShippingTracking, USPS, USPS Premium Tracking

3Dsellers Launches Shipping Tracker for eBay Sellers

February 20, 2019February 20, 2019 Ina Steiner
3Dsellers

3Dsellers launched a new management tool to help eBay sellers automate shipping updates to their customers. Keeping buyers informed about shipping and delivery status is important for all merchants, but especially so for marketplace sellers. […]

News, Selling Tools3Dsellers, shipping tools, Tracking

Shippo Custom Tracking Helps Merchants Engage with Buyers

March 19, 2018March 19, 2018 Ina Steiner
Shippo logo

Shippo launched an improved package-tracking experience for merchants to provide their customers, and merchants can also use it as a marketing tool. Tracking Pages lets sellers customize tracking notifications for buyers, allowing them to make […]

News, ShippingShippo, Tracking

USPS Lets Customers View Package Tracking via Email

December 21, 2017December 21, 2017 Ina Steiner
USPS

The US Postal Service lets customers digitally preview their mail (the physical kind) through its new Informed Delivery service, and today it announced that people can sign up for emails that include package tracking information. […]

1 CommentNews, ShippingShipping, Tracking, USPS, USPS Informed Delivery

Most Online Shoppers Track Their Packages Multiple Times

November 19, 2013November 19, 2017 Ina Steiner

A recent survey found that 81 percent of consumers who made a purchase requiring shipping in the last year have tracked a package, with 30 percent tracking once or twice, 21 percent tracking 3-5 times […]

News, ShippingJim Hendrickson, Pitney Bowes, Tracking


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