eBay had login issues overnight on Friday. Users reported they were unable to log in to eBay. The reports came in between midnight and 12:30 am, and the problem appeared to quickly resolve. One user on Facebook said he tried Read more
If third-party solutions falter during the pandemic, that’s bad news for merchants and for the ecommerce platforms on which they sell. Adobe-owned Magento has come up with a scheme that could result in a win-win solution for all parties concerned. Read more
There’s a lot of talk about increased sales of essential goods during the pandemic, but apparently there’s more to life than peanut butter and toilet paper. As people spend more time at home due to the pandemic, some are looking Read more
On his one-week anniversary of officially taking the helm at eBay, Jamie Iannone posted a message on social networking site LinkedIn. The new CEO thanked his predecessor Scott Schenkel, who had filled the position left vacant by Devin Wenig’s abrupt Read more
Amazon delivered some positive news to sellers who use its FBA fulfillment service. On Monday, it said it was waiving the May 15th long-term storage fee. The fee is designed to encourage sellers to remove slow-selling goods from its fulfillment Read more
Some retailers who want to offer free returns to their customers use USPS Merchandise Return Service (MRS), allowing customers to return goods using merchant-provided prepaid labels. By August, retailers will have to transition from MRS to the “USPS Returns” service. Read more
Amazon is offering new ways for advertisers to sharpen their skills. The Amazon Advertising learning console provides individual courses and also offers learning paths for those who want to “dive deep” into a particular topic area. Amazon describes the program Read more
Etsy made some changes to its Shipping Labels feature to make it easier for sellers to request pickup from the USPS – and to make it easier for buyers to return items. It announced the two new features as follows: Read more
Getting support can be tricky these days with so many customer service reps now working from home, but Etsy wants sellers to know it is providing around-the-clock support. A representative reached out after seeing a letter from an EcommerceBytes reader Read more
Amazon FBA made temporary changes to some of its policies, giving sellers more time to process returns and issue refunds. The change is presumably a response to the COVID pandemic as sellers institute quarantine and disinfecting practices on items returned Read more
