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Tag: Returns

Returns Cost Sellers a Whopping 21 Percent of Order Value

April 17, 2022April 17, 2022 Ina Steiner
Pitney Bowes

Pitney Bowes is out with research that shows returns are a greater challenge for sellers than ever before. It surveyed medium- and large-brands and found online returns cost retailers an average 21% of order value […]

2 CommentsNews, ShippingPitney Bowes, Returns, Shipping

Shoppers to Return over 16% of Retail Sales, Some Fraudulently

January 25, 2022January 25, 2022 Ina Steiner
National Retail Federation

Shoppers will return 16.6% of their retail purchases from 2021, according to the National Retail Federation (NRF), with some of the returns involving fraud. The NRF and Appriss Retail released a report today that found […]

1 CommentNews, Trends and Shopping DataAppriss Retail, Mark Matthews, NRF, Returns, Returns fraud

More People Prefer to Return Unwanted Goods by Mail

January 2, 2022January 2, 2022 Ina Steiner
shopping Returns

A busy holiday shopping season in 2021 can mean only one thing as the New Year kicks off: more returns. Mastercard SpendingPulse found retail sales grew 8.5% from November 1 through December 24. Online sales […]

Marketplaces, News, Trends and Shopping DataB-Stock Solutions, Marcus Shen, Mark Stanton, Narvar, NRF, PowerFleet, Returns

Amazon Shipping Can Handle Last-Minute Christmas Sales

December 19, 2021December 19, 2021 Ina Steiner
Amazon

Amazon shipping can handle last-minute sales for all those Christmas procrastinators, according to a post the company published on Thursday. And it means last minute! The door has already closed for sellers who rely on […]

1 CommentMarketplaces, NewsAmazon returns, Amazon shipping, Holiday shopping 2021, Returns

Holiday Returns Expected to Reach over $112 Billion

December 8, 2021December 8, 2021 Ina Steiner

A tsunami of holiday returns is expected this year – over $112 billion in merchandise. Marcus Shen, Chief Operating Officer of B-Stock, said online purchases are returned at double the rate of in-store buyers, spelling […]

1 CommentMarketplaces, NewsB-Stock Solutions, Holiday returns, liquidation, Marcus Shen, reselling, Returns

PayPal Partners with Staples to Foster Happy Returns

October 3, 2021October 3, 2021 Ina Steiner
PayPal

PayPal is partnering with retail chain Staples to make returns easier for buyers and merchants. “This is the first announcement from Happy Returns since becoming part of PayPal earlier this year,” a spokesperson told EcommerceBytes, […]

News, PaymentsHappy Returns, PayPal, Returns

Amazon Extends Holiday-Return Period Again This Year

September 16, 2021September 16, 2021 Ina Steiner
Amazon

Beginning October 1st, shoppers on Amazon will have until January 31, 2022 to return items they purchase as the marketplace institutes its extended holiday-returns policy for a second year. Previously the special holiday returns policy […]

3 CommentsMarketplaces, NewsAmazon, Amazon returns, Holiday shopping 2021, Returns

Newegg Marketplace Makes Changes to Returns, Holds, Sales Tax

September 6, 2021September 6, 2021 Ina Steiner
Newegg

Newegg is changing its Terms of Use for sellers on the Newegg Marketplace, according to an email notification forwarded to EcommercBytes by a merchant who sells on the site. According to the notice, Newegg will […]

Marketplaces, NewsNewegg, Newegg Marketplace, Returns

Amazon Rolls Out Seller Metrics Measuring Returns Performance

September 2, 2021September 2, 2021 Ina Steiner
Amazon

Sellers who don’t use Amazon’s FBA fulfillment service get a new set of metrics – this time, to measure how well they handle returns. With the holiday shopping period nearing, it’s just what sellers don’t […]

Marketplaces, NewsAmazon, Amazon returns, Returns

PayPal Gets into the Returns Game as It Evolves

May 16, 2021May 16, 2021 Ina Steiner
PayPal

PayPal acquired a company called Happy Returns, which helps retailers manage their returns – or, as Happy Returns has described itself, “a leading provider of return and logistics solutions for retailers and their customers.” PayPal […]

1 CommentNews, Payments, Selling ToolsHappy Returns, Merger and Acquisition, PayPal, Returns

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