Ecommerce Industry News
Walmart Marketplace warned sellers to expect higher return volume throughout the year related to COVID, and it made some adjustments to its policies as a result. “eCommerce volumes have seen an unprecedented spike and now […]
USPS issued a reminder that it is retiring its Merchandise Return Service and Scan Based Payment services. Merchandise Return Service is for retailers who want to offer free returns to their customers. Sellers can now […]
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Some retailers who want to offer free returns to their customers use USPS Merchandise Return Service (MRS), allowing customers to return goods using merchant-provided prepaid labels. By August, retailers will have to transition from MRS […]
Amazon launched a new feature to give sellers enrolled in its FBA fulfillment program greater visibility into reimbursements and customer returns. Customer returns tool: “We’ve added a tool to the FBA customer returns report page […]
UPS dubbed today, January 2, 2020, “National Returns Day,” but one company takes issue with the idea. Returnly claims December 26 should really take the title of returns day and says there’s an important distinction […]
Amazon wants you to know it cares about the environment. “Sustainability is incorporated into every part of our business worldwide,” an executive stated in a recent interview published on its corporate blog. Amazon faces challenges […]
A record number of post-holiday ecommerce returns are expected, with UPS expecting to process 1.9 million returns on January 2 alone. That’s up 26% from last year’s holiday season returns. UPS noted it will mark […]
UPS is forecasting record-breaking holiday returns volume this year. It expects 1.9 million returns to take place on January 2, 2020, its forecast peak day. That’s a 26% increase over last year’s peak returns day. […]
Online selling has many advantages, but not when it comes to product returns. The average return rate is three times higher for online purchases than those made at brick-and-mortar retailers. Melissa Gieringer spent the last […]