Cataloging How Amazon Handles Returns
Offering a generous return policy is good for Amazon sales, but it comes with significant costs – and as people grow ever more concerned about the environment, it can have an impact on its image […]
Tag: Amazon returns
Amazon Helps Foreign Sellers Comply with Its Returns Policy
Amazon announced a new program designed to help foreign sellers deal with returns. In a nutshell: “If you don’t have a US return address, the Returns Provider program can connect you with service providers to […]
Amazon Shipping Can Handle Last-Minute Christmas Sales
Amazon shipping can handle last-minute sales for all those Christmas procrastinators, according to a post the company published on Thursday. And it means last minute! The door has already closed for sellers who rely on […]
Amazon Extends Holiday-Return Period Again This Year
Beginning October 1st, shoppers on Amazon will have until January 31, 2022 to return items they purchase as the marketplace institutes its extended holiday-returns policy for a second year. Previously the special holiday returns policy […]
Amazon Rolls Out Seller Metrics Measuring Returns Performance
Sellers who don’t use Amazon’s FBA fulfillment service get a new set of metrics – this time, to measure how well they handle returns. With the holiday shopping period nearing, it’s just what sellers don’t […]
After Amazon Admonishment, Sellers Say Seals Are Not the Problem
Amazon advised sellers to use seals on products in its Consumables product group, but sellers said the real problem stems from warehouse workers. In a recent post, Amazon said that an analysis of complaints found […]
Amazon Refunds Buyers at First Scan – Before Sellers Can Exam Returns
Amazon extended its “first-scan” refund policy to more sellers, providing for a more consistent experience no matter from whom a buyer has purchased an item they wish to return. This week, Amazon said that beginning […]
Abusing Amazon Returns Can Land You in Jail
Sellers may feel that Amazon returns policy requirements favor buyers to the extreme, but committing returns fraud through Amazon could land you in jail. Amazon issued a statement on Tuesday about a man who was […]
Amazon Clarifies Change in Returns Policy
Last week, Amazon made changes to its policy around returns that, as we noted at the time, resulted in questions and dismay from sellers, with over 200 comments underneath the Announcement board post in just […]
Sellers Dismayed by Amazon Change to Returns
Amazon announced a new option for handling returns, but it was greeted with questions and a dose of dismay from sellers. The change impacts seller-fulfilled orders (in other words, not items fulfilled through the FBA […]