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Tag: Amazon returns

Amazon Preps for Busy Returns Season

December 17, 2020 Ina Steiner
Amazon

With record online sales, online sellers should prepare for record returns, and Amazon knows this better than anyone. Over the years it has created new ways to make it easier for buyers to return items, […]

News, Trends and Shopping DataAmazon returns, Holiday Shopping 2020, Libby Johnson McKee, Returns

Amazon Sellers Dismayed by Longer Holiday Returns Policy

September 16, 2020September 16, 2020 Ina Steiner
Amazon

Each holiday season, Amazon extends its returns policy to give shoppers confidence that gifts bought early may still be returned after Christmas. This year, it’s making the policy even more generous to buyers, leaving some […]

4 CommentsMarketplaces, NewsAmazon, Amazon Extended Holiday Return Policy, Amazon returns

Amazon FBA Adjusts Policies for Seller Fulfilled Orders

May 3, 2020 Ina Steiner
Amazon

Amazon FBA made temporary changes to some of its policies, giving sellers more time to process returns and issue refunds. The change is presumably a response to the COVID pandemic as sellers institute quarantine and […]

Marketplaces, NewsAmazon FBA, Amazon returns, coronavirus

Amazon Returns: No Box Required

July 5, 2019July 5, 2019 Ina Steiner
Amazon

Need to return an item you purchased on Amazon? You may not even need to place it in a box, according to the company, thanks to thousands of free drop-off options on millions of items. […]

4 CommentsMarketplaces, NewsAmazon returns

Amazon Customers Can Return Items to All Kohl’s Stores

April 23, 2019 Ina Steiner
Amazon

Beginning this summer, Amazon customers will be able to return their purchases to all Kohl’s stores. The companies began a returns pilot program in 2017 which is currently available at 100 Kohl’s stores in Los […]

Marketplaces, NewsAmazon, Amazon returns, Kohl's, Returns

Amazon Fashion Brings ‘Try Before You Buy’ to Europe

October 30, 2018October 30, 2018 Ina Steiner
Amazon Prime Wardrobe

Amazon Fashion is bringing its “try before you buy” service to Europe. Amazon launched Prime Wardrobe in the US in 2017, available only to Prime members. The program is limited to eligible items – members […]

1 CommentMarketplaces, NewsAmazon Prime Wardrobe, Amazon returns, Amazon UK

Amazon Launches Auction Marketplace to Liquidate Returns

October 25, 2018November 1, 2018 Ina Steiner
Amazon Liquidation Auctions

Amazon has partnered with B-Stock to launch Amazon Liquidation Auctions. The B2B (business-to-business) marketplace will sell bulk quantities of customer returns and overstock merchandise, according to B-Stock’s announcement. The new marketplace will offer items in […]

2 CommentsMarketplaces, NewsAmazon, Amazon Liquidation Auctions, Amazon returns

Amazon FBA Offers Customers Free Replacements for Returns

September 23, 2018 Ina Steiner
Amazon

Amazon is now allowing customers who are returning an FBA item to choose to receive a free replacement rather than a refund, with “no cost” to sellers. Of course, the cost of the replacement is […]

Marketplaces, NewsAmazon FBA, Amazon replacements, Amazon returns

Unintended Consequences of Amazon Automated Returns

March 7, 2018 Ina Steiner
Amazon

Amazon made a change to its returns policy for apparel sellers, and according to one seller, it’s having an unintended consequence: she’s no longer offering exchanges as a result of the new system. Zu Adams […]

Marketplaces, NewsAmazon, Amazon returns, Returns

Amazon Makes Returns Easier Thanks to Kohl’s

September 20, 2017 Ina Steiner
Amazon

Amazon is making returns easier thanks to a deal with Kohl’s, a chain of brick-and-mortar stores. Not only will the retail stores accept Amazon returns, they will pack the items and ship them back to […]

Marketplaces, NewsAmazon returns, Kohl's, Returns


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