Ecommerce Industry News
As of December 28, 2023, Amazon sellers located in areas where UPS charges a Remote Area surcharge will no longer see the charges weeks after return labels are generated. In an email this week, Amazon […]
On the Thursday before Christmas, Amazon prepped shoppers on how to return unwanted items, publishing a blog post explaining “How the returns process works at Amazon.” Returns are such a big part of online selling […]
Amazon is giving fashion brands access to a tool to help customers determine the fit of apparel and shoes in an effort to reduce returns. The Fit Insights tool uses artificial intelligence and machine learning […]
Amazon is adding a warning on certain product pages alerting shoppers they are “frequently returned” items. The Information broke the news on Monday, reporting that Amazon started issuing the warning in recent months in an […]
Amazon sellers will be responsible for paying for overage costs on returns beginning Saturday, January 14th. According to the new policy, if a shipping carrier assesses a correction charge on a customer return, sellers must […]
Amazon will no longer absorb certain costs involved with returns, it informed sellers on Wednesday. “Starting January 14, sellers will be responsible for any carrier shipping correction charges on customer returns of seller-fulfilled orders caused […]
Amazon is extending its experiment in which it provided buyers the option of selecting UPS when sending returns back to sellers. Initially the temporary policy was to run from September 5 through October 2, 2022. […]
Amazon announced Monday it would begin automatically authorizing customer requests to return certain types of goods on August 31st, including sexual wellness products and professional medical supplies. Amazon noted it would treat dangerous goods and […]
Offering a generous return policy is good for Amazon sales, but it comes with significant costs – and as people grow ever more concerned about the environment, it can have an impact on its image […]
Amazon announced a new program designed to help foreign sellers deal with returns. In a nutshell: “If you don’t have a US return address, the Returns Provider program can connect you with service providers to […]