Ecommerce Industry News
Amazon is extending its experiment in which it provided buyers the option of selecting UPS when sending returns back to sellers. Initially the temporary policy was to run from September 5 through October 2, 2022. […]
Amazon announced Monday it would begin automatically authorizing customer requests to return certain types of goods on August 31st, including sexual wellness products and professional medical supplies. Amazon noted it would treat dangerous goods and […]
Offering a generous return policy is good for Amazon sales, but it comes with significant costs – and as people grow ever more concerned about the environment, it can have an impact on its image […]
Amazon announced a new program designed to help foreign sellers deal with returns. In a nutshell: “If you don’t have a US return address, the Returns Provider program can connect you with service providers to […]
Amazon shipping can handle last-minute sales for all those Christmas procrastinators, according to a post the company published on Thursday. And it means last minute! The door has already closed for sellers who rely on […]
Beginning October 1st, shoppers on Amazon will have until January 31, 2022 to return items they purchase as the marketplace institutes its extended holiday-returns policy for a second year. Previously the special holiday returns policy […]
Sellers who don’t use Amazon’s FBA fulfillment service get a new set of metrics – this time, to measure how well they handle returns. With the holiday shopping period nearing, it’s just what sellers don’t […]
Amazon advised sellers to use seals on products in its Consumables product group, but sellers said the real problem stems from warehouse workers. In a recent post, Amazon said that an analysis of complaints found […]
Amazon extended its “first-scan” refund policy to more sellers, providing for a more consistent experience no matter from whom a buyer has purchased an item they wish to return. This week, Amazon said that beginning […]
Sellers may feel that Amazon returns policy requirements favor buyers to the extreme, but committing returns fraud through Amazon could land you in jail. Amazon issued a statement on Tuesday about a man who was […]