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Tag: Amazon returns

Cataloging How Amazon Handles Returns

May 13, 2022May 13, 2022 Ina Steiner
Amazon

Offering a generous return policy is good for Amazon sales, but it comes with significant costs – and as people grow ever more concerned about the environment, it can have an impact on its image […]

Marketplaces, NewsAmazon, Amazon Germany, Amazon returns

Amazon Helps Foreign Sellers Comply with Its Returns Policy

January 29, 2022January 29, 2022 Ina Steiner
Amazon

Amazon announced a new program designed to help foreign sellers deal with returns. In a nutshell: “If you don’t have a US return address, the Returns Provider program can connect you with service providers to […]

Marketplaces, NewsAmazon returns, Amazon Returns Provider program

Amazon Shipping Can Handle Last-Minute Christmas Sales

December 19, 2021December 19, 2021 Ina Steiner
Amazon

Amazon shipping can handle last-minute sales for all those Christmas procrastinators, according to a post the company published on Thursday. And it means last minute! The door has already closed for sellers who rely on […]

1 CommentMarketplaces, NewsAmazon returns, Amazon shipping, Holiday shopping 2021, Returns

Amazon Extends Holiday-Return Period Again This Year

September 16, 2021September 16, 2021 Ina Steiner
Amazon

Beginning October 1st, shoppers on Amazon will have until January 31, 2022 to return items they purchase as the marketplace institutes its extended holiday-returns policy for a second year. Previously the special holiday returns policy […]

3 CommentsMarketplaces, NewsAmazon, Amazon returns, Holiday shopping 2021, Returns

Amazon Rolls Out Seller Metrics Measuring Returns Performance

September 2, 2021September 2, 2021 Ina Steiner
Amazon

Sellers who don’t use Amazon’s FBA fulfillment service get a new set of metrics – this time, to measure how well they handle returns. With the holiday shopping period nearing, it’s just what sellers don’t […]

Marketplaces, NewsAmazon, Amazon returns, Returns

After Amazon Admonishment, Sellers Say Seals Are Not the Problem

July 26, 2021July 26, 2021 Ina Steiner
Amazon

Amazon advised sellers to use seals on products in its Consumables product group, but sellers said the real problem stems from warehouse workers. In a recent post, Amazon said that an analysis of complaints found […]

1 CommentMarketplaces, NewsAmazon FBA, Amazon returns

Amazon Refunds Buyers at First Scan – Before Sellers Can Exam Returns

April 2, 2021April 2, 2021 Ina Steiner
Amazon

Amazon extended its “first-scan” refund policy to more sellers, providing for a more consistent experience no matter from whom a buyer has purchased an item they wish to return. This week, Amazon said that beginning […]

Marketplaces, NewsAmazon Refund at First Scan, Amazon returns, Amazon Safe-T Claim

Abusing Amazon Returns Can Land You in Jail

March 16, 2021March 16, 2021 Ina Steiner
Amazon

Sellers may feel that Amazon returns policy requirements favor buyers to the extreme, but committing returns fraud through Amazon could land you in jail. Amazon issued a statement on Tuesday about a man who was […]

1 CommentMarketplaces, NewsAmazon, Amazon returns, Fraud

Amazon Clarifies Change in Returns Policy

March 15, 2021March 15, 2021 Ina Steiner
Amazon

Last week, Amazon made changes to its policy around returns that, as we noted at the time, resulted in questions and dismay from sellers, with over 200 comments underneath the Announcement board post in just […]

Marketplaces, NewsAmazon, Amazon returns

Sellers Dismayed by Amazon Change to Returns

March 9, 2021March 15, 2021 Ina Steiner
Amazon

Amazon announced a new option for handling returns, but it was greeted with questions and a dose of dismay from sellers. The change impacts seller-fulfilled orders (in other words, not items fulfilled through the FBA […]

Marketplaces, NewsAmazon, Amazon returns

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