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Tag: Amazon returns

Amazon Return-Shipping Fee Policy Now in Effect

January 13, 2023January 13, 2023 Ina Steiner
Amazon

Amazon sellers will be responsible for paying for overage costs on returns beginning Saturday, January 14th. According to the new policy, if a shipping carrier assesses a correction charge on a customer return, sellers must […]

Marketplaces, NewsAmazon, Amazon returns, Returns

Amazon Shifts Some Return-Shipping Costs to Sellers

December 14, 2022December 14, 2022 Ina Steiner
Amazon

Amazon will no longer absorb certain costs involved with returns, it informed sellers on Wednesday. “Starting January 14, sellers will be responsible for any carrier shipping correction charges on customer returns of seller-fulfilled orders caused […]

Marketplaces, NewsAmazon, Amazon returns, Returns

Amazon Extends UPS Returns Option ‘Experiment’

October 12, 2022 Ina Steiner
Amazon

Amazon is extending its experiment in which it provided buyers the option of selecting UPS when sending returns back to sellers. Initially the temporary policy was to run from September 5 through October 2, 2022. […]

1 CommentMarketplaces, NewsAmazon, Amazon returns

New Amazon Returns Policy: A Biohazard in the Making?

August 1, 2022August 1, 2022 Ina Steiner
Amazon

Amazon announced Monday it would begin automatically authorizing customer requests to return certain types of goods on August 31st, including sexual wellness products and professional medical supplies. Amazon noted it would treat dangerous goods and […]

Marketplaces, NewsAmazon, Amazon returns

Cataloging How Amazon Handles Returns

May 13, 2022May 13, 2022 Ina Steiner
Amazon

Offering a generous return policy is good for Amazon sales, but it comes with significant costs – and as people grow ever more concerned about the environment, it can have an impact on its image […]

Marketplaces, NewsAmazon, Amazon Germany, Amazon returns

Amazon Helps Foreign Sellers Comply with Its Returns Policy

January 29, 2022January 29, 2022 Ina Steiner
Amazon

Amazon announced a new program designed to help foreign sellers deal with returns. In a nutshell: “If you don’t have a US return address, the Returns Provider program can connect you with service providers to […]

Marketplaces, NewsAmazon returns, Amazon Returns Provider program

Amazon Shipping Can Handle Last-Minute Christmas Sales

December 19, 2021December 19, 2021 Ina Steiner
Amazon

Amazon shipping can handle last-minute sales for all those Christmas procrastinators, according to a post the company published on Thursday. And it means last minute! The door has already closed for sellers who rely on […]

1 CommentMarketplaces, NewsAmazon returns, Amazon shipping, Holiday shopping 2021, Returns

Amazon Extends Holiday-Return Period Again This Year

September 16, 2021September 16, 2021 Ina Steiner
Amazon

Beginning October 1st, shoppers on Amazon will have until January 31, 2022 to return items they purchase as the marketplace institutes its extended holiday-returns policy for a second year. Previously the special holiday returns policy […]

3 CommentsMarketplaces, NewsAmazon, Amazon returns, Holiday shopping 2021, Returns

Amazon Rolls Out Seller Metrics Measuring Returns Performance

September 2, 2021September 2, 2021 Ina Steiner
Amazon

Sellers who don’t use Amazon’s FBA fulfillment service get a new set of metrics – this time, to measure how well they handle returns. With the holiday shopping period nearing, it’s just what sellers don’t […]

Marketplaces, NewsAmazon, Amazon returns, Returns

After Amazon Admonishment, Sellers Say Seals Are Not the Problem

July 26, 2021July 26, 2021 Ina Steiner
Amazon

Amazon advised sellers to use seals on products in its Consumables product group, but sellers said the real problem stems from warehouse workers. In a recent post, Amazon said that an analysis of complaints found […]

1 CommentMarketplaces, NewsAmazon FBA, Amazon returns

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