It was interesting to see how online marketplaces performed in the first quarter of 2020, since it reflects how sellers on their platform fared. eBay’s US GMV was down 4% year-over-year in the first three months of the year, but Read more
There’s a lot of talk about increased sales of essential goods during the pandemic, but apparently there’s more to life than peanut butter and toilet paper. As people spend more time at home due to the pandemic, some are looking Read more
Etsy made some changes to its Shipping Labels feature to make it easier for sellers to request pickup from the USPS – and to make it easier for buyers to return items. It announced the two new features as follows: Read more
Getting support can be tricky these days with so many customer service reps now working from home, but Etsy wants sellers to know it is providing around-the-clock support. A representative reached out after seeing a letter from an EcommerceBytes reader Read more
Etsy greeted Earth Day a little early this week, announcing on Monday it is rolling out its green shipping initiative to its Reverb musical gear marketplace. An Etsy spokesperson said the company is broadening its sustainability efforts by offsetting 100% Read more
Etsy is running two new TV commercials and published a new guide for sellers to help them during the pandemic. The TV spots are part of Etsy’s newest ad campaign, “Always Open.” A spokesperson said it tells the story of Read more
Etsy CEO Josh Silverman called on European leaders to consider the self-employed, micro businesses, and gig workers when working on national economic recovery measures. The CEO made a similar plea to US legislators last week as they worked on emergency Read more
Etsy is asking sellers to reach out to their members of Congress and ask them to include measures to help self-employed people in the COVID-19 relief package they are trying to pass. The request comes after Etsy CEO Josh Silverman Read more
Etsy is providing a one-month grace period to any seller who needs extra time paying their bills due to the COVID-19 outbreak. The news came in an email from Etsy CEO Josh Silverman on Friday, and the devil is in Read more
Congress is working on emergency relief efforts to help individuals and businesses impacted by the coronavirus outbreak, but Etsy said the self-employed were largely not covered by the current proposals. Many sellers don’t qualify for social safety net programs such Read more
