Happy Anniversary to the New Etsy and Its CEO
It’s hard to believe that just one year-and-10-days ago, it was business as usual at Etsy under a CEO who had happily reigned for 6 years. But on May 2, 2017, the company’s Board of […]
Tag: Etsy Payments
Etsy Discloses Tax-Related Privacy Breach
Etsy confirmed a privacy breach impacted about 1,500 sellers. The incident was caused by human error and was not related to any hacking or website vulnerability. The incident occurred on January 30, 2018, when an […]
Etsy to Suspend Sellers Who Don’t Offer Its Payments
Etsy is forcing sellers to use its payments service, which its rebranding from Direct Checkout to Etsy Payments. This week it extended the deadline to comply until May 31st, after which it will suspend selling […]
Etsy CEO Speaks to Sellers about July’s Payment Processing Crisis
Etsy CEO Chad Dickerson wrote a letter to sellers who were impacted by the payment-processing problem the marketplace experienced last month. Those buyers and sellers who had been hoping for some form of compensation for […]
Etsy Creates Task Force to Address Payment Failures
Etsy’s reputation is taking a bruising due to a payments processing technical disaster that is being blamed on its third-party partner Worldpay. Etsy sellers are concerned that their reputations are also being harmed as customers […]
Etsy Overcharges Buyers as Payments Go FUBAR
This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made […]
Etsy Changes Refund Process Due to Lingering Payment Issues
Etsy sellers continue to struggle with certain types of transactions thanks to the widely-publicized payments processing problems that began on July 1st. No refunds and no cancellations were going through, one EcommerceBytes reader explained this […]
Week-long Payments Delays at Etsy Appear Mostly Over
Over a week after Etsy buyers began seeing their orders hung up due to a major problem with Etsy’s payment processing system, the company announced that most of the issues were cleared up. In addition, Etsy expects […]
Worldpay Is Culprit Behind Etsy Payment Debacle
Etsy sellers are still dealing with a major payments issue that began on Friday, and nearly a week later Etsy said Worldpay was the cause of the problem. While Worldpay apologized to buyers and sellers […]
Etsy Direct Checkout Glitch Hits over July 4th Weekend
Shoppers have been experiencing problems when trying to pay for items on Etsy using its Direct Checkout system since Friday, July 1st. An Etsy engineer blamed the problem on a third-party and in posts throughout […]