Amazon announced Monday it would begin automatically authorizing customer requests to return certain types of goods on August 31st, including sexual wellness products and professional medical supplies. Amazon noted it would treat dangerous goods and items non-returnable by law differently. Read more
eBay found out how to scare sellers: display “free shipping” on their listings where they don’t offer it. Such a scenario played out on the app on Friday but, luckily for sellers, it appears to be a glitch that only Read more
Driven to boost revenue, the USPS is running a pilot program to rent space to the California Department of Motor Vehicles for self-service kiosks in Post Office lobbies. The Postal Service recently extended the pilot program that began last fall, Read more
Amazon answered questions about a new wallet it’s rolling out to help merchants who sell internationally. In its initial announcement on July 25th, it said, “This early stage solution gives sellers an easy, hassle-free way to hold, view, and transfer Read more
Walmart announced a new program called Walmart Restored offering like-new refurbished goods – and they won’t be tucked away in a corner of the website. Walmart will display refurbished products in search results – and “online now and in select Read more
Searches for “vintage backpack” reached a record high on Google this month, the company disclosed in a back-to-school shopping report. Google Shopping’s Aya Kanai said “the early 2000s are having a moment” in Wednesday’s blog post. The “Y2K” aesthetic is Read more
Inflation is hitting back-to-school shopping, according to the findings of a survey of 2,400 households conducted by Numerator at the end of June. Most shoppers (98%) said they would find ways to cut spending, including buying items on sale (74% Read more
For each of their listings, sellers must decide policies around payments, shipping, and returns. In today’s column, Don Heiden, aka the Auction Professor, explains how eBay’s Business Policies helps sellers save time through automation, which is especially helpful with the Read more
ShipBob is offering a new solution to merchants who use its fulfillment service designed to simplify some of the complexities of international selling while reducing customs delays. ShipBob’s Delivered Duty Paid (DDP) solution is designed to eliminate surprise fees and Read more
Ecommerce darling Shopify was held up by many as a possible solution for merchants seeking an alternative to Amazon, but the platform’s eyes were bigger than its belly when it came to ramping up hiring to meet demand driven by Read more
