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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Sweeps Outage Under the Rug

August 31, 2016July 20, 2017 Ina Steiner

eBay refuses to acknowledge major technical issues that plague its site including an outage that lasted hours on Monday and a days-long problem impacting search results. In the early days of the site, eBay would post such issues on an Read more

Marketplaces, NewseBay, eBay glitch, eBay outage

Amazon to Open Another Fulfillment Center in Illinois

August 30, 2016July 20, 2017 Ina Steiner

Amazon.com will open yet another new fulfillment center, this one in Monee, Illinois. At the more than 850,000-square-foot facility, Amazon employees will pick, pack and ship small items to customers such as books, electronics and consumer goods. Last month, Amazon Read more

Marketplaces, NewsAmazon, Amazon FC

eBay Appeals to Prime Minister over Canadian Mail Disruption

August 30, 2016July 20, 2017 Ina Steiner

Online sellers in Canada are being negatively impacted by a labor dispute that keeps threatening to disrupt mail into, out of, and within the country, and it’s clear that online marketplaces have also been impacted. On Monday, eBay urged sellers Read more

Marketplaces, News, ShippingCanada Post, eBay, Shipping

eBay Outage Monday Follows Weekend Search Failure

August 30, 2016July 20, 2017 Ina Steiner

eBay experienced a widespread outage on Monday – many buyers and sellers were unable to access eBay as technical issues continued to plague the site. Those who were able to access eBay reported problems with various functions – many sellers Read more

Marketplaces, NewseBay, eBay glitch, eBay outage

eBay to Announce 2016 Fall Seller Release Today

August 30, 2016July 20, 2017 Ina Steiner

eBay will announce the Fall Seller Release today, which is a continuation of its efforts to make the eBay site more standardized and more like Amazon, including an expansion of its Structured Data requirements. In fact, beginning in February, sellers Read more

Marketplaces, NewseBay, eBay Seller Update, eBay Seller Update 2016

A New Approach to the Online Sales Tax Issue

August 29, 2016July 20, 2017 Ina Steiner

US Representative and House Judiciary Committee Chairman Robert Goodlatte, R-Va., is muddying the water with a completely new approach to the online sales tax issue. Last week, he released draft online sales tax legislation called the Online Sales Simplification Act Read more

News, Tax and Legal Issuesonline sales tax

eBay, Etsy Vow to Protect Sellers over Mail Disruption

August 29, 2016July 20, 2017 Ina Steiner

Writing about the Canadian mail labor dispute feels a bit like “the boy who cried wolf” as the threat of a mail strike or lockout has loomed since July. But now it’s a reality, though the disruption that is set Read more

Marketplaces, News, ShippingCanada Post, eBay, Etsy, Shipping

Sellers Shocked by New Amazon Brand Fee

August 29, 2016July 20, 2017 Ina Steiner

Amazon sellers are reeling from the news that in some cases, they must now pay $1,000 (and sometimes more) to get approval to sell branded items on the marketplace – that’s $1,000 per brand approval. Amazon confirmed it requires fees Read more

Marketplaces, NewsAmazon, Amazon brand gating, Amazon fees

eBay Search Remains Broken Through the Weekend

August 29, 2016July 20, 2017 Ina Steiner

eBay search broke late last week and has been overwhelming shoppers with listings unrelated to the search terms. The earliest thread we saw about the problem was this onefrom Thursday night called, “eBay Search Engine is Freaking Out!”: “The search engine Read more

Marketplaces, NewseBay, eBay glitch, eBay Search

Amazon Adds Eighth Fulfillment Center in Texas

August 26, 2016July 20, 2017 Ina Steiner

Texas is known for doing everything in a very big way, and it seems online shopping is no exception. Amazon announced it’s adding an eighth Fulfillment Center in the state to keep up with demand. Amazon announced on Thursday plans Read more

Marketplaces, NewsAmazon, Amazon FC

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