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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Sellers Can Hit Reset on Price-Gouging Blocks

April 13, 2020April 13, 2020 Ina Steiner
Amazon

Amazon informed sellers they can try reactivating items they believe were incorrectly blocked in the marketplace’s efforts to fight price gouging. It’s a difficult situation for sellers as marketplaces like Amazon, eBay, and others try to crack down on price Read more

Marketplaces, NewsAmazon, coronavirus, price gouging

Mercari Rolls Out New Rates for Prepaid Shipping Labels

April 13, 2020April 13, 2020 Ina Steiner
Mercari

Mercari adjusted its prices for prepaid shipping labels, which take effect today, April 13th. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Mercari’s spokesperson Brad Williams said its most Read more

Marketplaces, NewsMercari, Shipping costs

USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline

April 12, 2020April 12, 2020 Ina Steiner
USPS logo

The USPS reported a sudden drop in mail volume as a result of the coronavirus pandemic, and it may never fully recover, it explained as it sought help from Congress and the administration. Postmaster General Megan Brennan also said Friday Read more

News, Shippingcoronavirus, Megan Brennan, USPS10 Comments

Etsy Wants to Hear from Sellers About COVID Govt Assistance

April 12, 2020April 12, 2020 Ina Steiner
Etsy

Etsy asked sellers to let it know about their experiences with US Government COVID assistance programs. “We worked hard to ensure Etsy sellers are covered by COVID relief programs, and we want to hear how the application process is working Read more

Marketplaces, Newscoronavirus, Etsy government relations

From the Editor – April 12, 2020

April 11, 2020April 11, 2020 Ina Steiner
EcommerceBytes Editor Ina Steiner

As we wrote in the invitation to our recent survey in late March, many sellers are wondering what others are experiencing as a result of the coronavirus outbreak. Are online sales up or down? Are sellers making changes to pricing? Read more

News, Trends and Shopping DataEBU 437, Editorial1 Comment

How COVID Has Changed Shopping for Antiques & Collectibles

April 11, 2020April 11, 2020 Ina Steiner
Ruby Lane

The COVID-19 pandemic has disrupted retail along with all facets of everyday life. Online shopping is no exception, but how are diehard collectors coping? And how is it impacting online sellers and antiques dealers? We checked in with Palmer Pekarek Read more

Marketplaces, NewsCollectibles, coronavirus, EBU 437, Ruby Lane4 Comments

Survey Shows How COVID-19 Is Impacting Online Sellers

April 11, 2020April 11, 2020 Ina Steiner
survey

Online sellers described how the coronavirus pandemic is already impacting their sales and how they are adapting in an EcommerceBytes survey that ran from March 29 – April 2. In an industry where so many are insulated from each other, Read more

News, Trends and Shopping Datacoronavirus, EBU 437, EcommerceBytes survey2 Comments

Over Half of COVID-Impacted Sellers See Stability in September

April 11, 2020April 11, 2020 Ina Steiner

When asked in what shape their online businesses would be in September 2020, 56% of sellers surveyed said they would be either in the same or in better shape than before the coronavirus. The remaining sellers (44%) believe their businesses Read more

News, Trends and Shopping Datacoronavirus, EBU 437, EcommerceBytes survey

EcommerceBytes Soundoff: Letters to the Editor – April 12, 2020

April 11, 2020April 11, 2020 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,I just discovered an accounting trick eBay Read more

News, Trends and Shopping DataeBay, eBay EPN, EBU 437, Letters to the Editor1 Comment

PayPal Can Give Small Business Loans through PPP

April 10, 2020April 14, 2020 Ina Steiner
PayPal

PayPal can now issue small-business loans through the government’s SBA PPP program. These are Small Business Administration loans that help businesses keep their workforce employed during the coronavirus (COVID-19) crisis. SBA PPP stands for Small Business Administration Paycheck Protection Program Read more

News, Paymentscoronavirus, Dan Schulman, PayPal, PPP, SBA

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