Ecommerce Industry News
PayPal is selling its Happy Returns business to UPS, the companies announced on Wednesday. Happy Returns has taken credit for pioneering the box-free, in-person return process – it works with 800 merchants to offer their […]
UPS will raise rates 6% in 2024 – or 5.9% on December 26, 2023, to be exact – publishing the news about 10 days after FedEx announced it would raise rates an average of 5.9% […]
As online sellers look ahead to peak shopping season, there’s one issue they won’t have to worry about – the prospect of delivery disruption from a potential UPS strike. On Tuesdays, UPS announced via Twitter […]
Online sellers were sweating it out as the potential for a UPS strike drew near, but crisis averted – UPS announced on Tuesday it had reached a tentative collective bargaining agreement with the International Brotherhood […]
The threat of a UPS strike has been looming, and with the union contract expiring on July 31st and the two sides blaming each other for walking away from discussions, things have gotten grim. But […]
Can the Postal Service handle the increased volume in case of a UPS disruption at the end of July? Jacqueline (Jakki) Krage Strako, USPS Chief Commerce and Business Solutions Officer, said, “Yes, we absolutely can.” […]
Getting items to customers quickly is crucial for online sellers, but they don’t get to choose where their buyers are from; in the case of delivering to rural customers, things may get tougher. A year […]
Call it a May Day Miracle – some shipping costs actually went down for online sellers on May 1st. The USPS lowered the rates for sending Priority Mail packages through online shipping providers, including online […]
FedEx and UPS provide a Money Back Guarantee, meaning if they don’t deliver your package on time, you are eligible for a refund. But many online sellers don’t have the resources to track late shipments […]
UPS boasted it beat its rivals in on-time delivery over the 2022 holiday season, and it wants to recognize employees who provided great service. UPS said it led the industry in on-time performance in the […]