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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

USPS Releases 2020 Holiday Shipping Deadlines

October 8, 2020October 8, 2020 Ina Steiner
USPS logo

The US Postal Service released its holiday-shipping deadlines for 2020, a year that has seen unprecedented online orders due to the demand created by the COVID-19 pandemic. In fact, the organization used humor in its headline announcing the recommended ship-by Read more

News, Shippingholiday shipping, USPS, USPS holiday ship-by dates1 Comment

Walmart Urges Sellers to Optimize Listings to Boost Sales

October 7, 2020October 7, 2020 Ina Steiner
Walmart

A Walmart seller who optimized his listing for food-storage containers saw the product’s pageviews grow 765% and experienced a 1,302% boost in sales for the product. The message to other Walmart Marketplace sellers: use its Listing Quality Dashboard to find Read more

Marketplaces, NewsWalmart marketplace

Mercari Expands Postmates Delivery Service to NYC

October 6, 2020October 6, 2020 Ina Steiner
Mercari

Mercari expanded its same-day delivery service to New York City. The mobile selling app had launched a 3-month pilot program with Postmates in San Francisco. Sellers pay for shipping on Mercari, and the Postmates service through Mercari Now is offered Read more

Marketplaces, News, ShippingMercari, Postmates, Shipping

eBay Glitches Run Rampant on Tuesday

October 6, 2020October 6, 2020 Ina Steiner
eBay

After eBay experienced technical issues yesterday, including problems with its Payments portal, sellers are again reporting problems. In addition to the delay in payouts we reported this morning, sellers say they are having trouble accessing key areas of the backend Read more

Marketplaces, NewseBay, eBay glitch3 Comments

eBay Hits Sellers in the Pocketbook with Payout Delays

October 6, 2020October 6, 2020 Ina Steiner
eBay

eBay Payments experienced a glitch yesterday, and today, eBay is showing no disbursements (payouts) for today, and sellers say they have received no communication from eBay about the issues. Those who are on a daily payout schedule (5 days a Read more

Marketplaces, News, PaymentseBay glitch, eBay managed payments, eBay payout delay4 Comments

Amazon Accuses Worker of Issuing Fraudulent Refunds

October 5, 2020October 6, 2020 Ina Steiner
Amazon

Amazon said it fired an employee in July and reported him to the FBI after it found he had allegedly used its systems to commit fraud. On Friday, the US Department of Justice brought charges against the former employee for Read more

Marketplaces, NewsAmazon, Amazon fraud, FBI

Amazon Publishes Holiday Gift Guides in Time for Prime Day

October 5, 2020 Ina Steiner
Amazon

Amazon published holiday gift guides in time for next week’s Prime Day(s), being held on October 13 – 14. “Amazon takes the stress out of holiday shopping with our biggest-ever selection of gift guides and exclusive storefronts, available starting today Read more

Marketplaces, NewsAmazon holiday gift guides, Amazon Prime Day 2020

Mercari Kicks Off Fall Flash Deals

October 4, 2020October 4, 2020 Ina Steiner
Mercari

Selling app Mercari has kicked off “Fall Flash Deals.” According to the announcement, “Beginning October 4th, we’ll take you on an 8-day crash course on how to get the best out of Mercari, whether you love to shop, are here Read more

Marketplaces, NewsMercari, Mercari promotion1 Comment

eBay Implements New Protection Policy in Australia

October 4, 2020October 4, 2020 Ina Steiner
eBay

eBay launched a new policy in Australia on October 1, 2020. The marketplace will automatically refund buyers for items valued up to $15 in case of Item Not Received claims and will absorb the cost of the refund under the Read more

Marketplaces, News, ShippingeBay Australia, eBay seller protection3 Comments

eBay Set New Records in September 2020

October 3, 2020October 3, 2020 Ina Steiner
eBay

eBay executive Jordan Sweetnam said the company saw new sales records set for various types of products in the month of September. “There continue to be record-setting jumps in items like canning supplies, glue guns and jigsaw puzzles — and Read more

Marketplaces, News, Trends and Shopping DataeBay, eBay sales trends3 Comments

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