Ecommerce Industry News
eBay is suspending seller performance downgrades through the June 20th evaluation period. However, it will continue to upgrade sellers if their performance improves. eBay said it is making the change because of “unprecedented challenges” sellers […]
eBay released the Spring Seller Update on February 26, 2020 and announced changes to its User Agreement that take effect on March 27, 2020 for existing users. It’s easy for sellers to miss changes that […]
eBay announced this week it would extend seller protections to sellers impacted by the fires and power outages in California. The major carriers have been warning customers about the disruption and service delays caused by […]
eBay UK announced on Monday it was updating its Money Back Guarantee and Abusive Buyer policy. It appears to be a reminder of the pending changes it announced on September 4, 2019, as part of […]
eBay announced new seller tools at its eBay Open conference in Las Vegas on Wednesday. Multi-User Account Access and Terapeak Pricing Insights promises to “unlock seller productivity.” It also announced its fulfillment service, called Managed […]
eBay offered protection to sellers impacted by California wildfires. It posted an announcement on Friday and provided a telephone number for sellers who wished to request that eBay protect their Seller Performance status. Announcement follows: […]
eBay said it is monitoring the wildfires in Southern California and provided a phone number for sellers to request account protection if they are impacted by the ongoing devastating weather event. Announcement follows: eBay is […]
eBay is extending seller protection to those it determines have been impacted by the wildfires in Northern California. It promised such sellers automatic protection in the form of no defects for stock-outs or unresolved cases […]
eBay has been experiencing major technical issues recently and promised to protect sellers from any fallout resulting from problems in two of the incidents. However, in a recent eBay live chat session, a seller reported that […]
Many sellers are complaining that eBay’s new policy punishes them for “defects” incurred before eBay even had a defect policy. eBay promised a grace period (“special protection”) to alleviate the consequences for some sellers, though […]