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Tag: eBay seller protection

eBay Warns of Postal Delivery Delays in the UK

January 17, 2021 Ina Steiner
eBay

eBay issued an advisory to sellers on Thursday about UK postal delivery delays and said it would update protections offered to sellers as a result. “In response to limited Royal Mail deliveries to some areas, […]

Leave a commentMarketplaces, NewseBay seller protection, eBay UK, Royal Mail, Shipping delays

eBay UK Promises Some Seller Protections in Runup to Christmas

December 12, 2020December 12, 2020 Ina Steiner
eBay

Pandemic lockdown, shipping delays, looming Brexit, and pending postage rate hikes – online sellers in the UK are facing enormous challenges in the runup to the Christmas holiday and into 2021. eBay promised some protections […]

Marketplaces, NewseBay seller protection, eBay UK

eBay Implements New Protection Policy in Australia

October 4, 2020October 4, 2020 Ina Steiner
eBay

eBay launched a new policy in Australia on October 1, 2020. The marketplace will automatically refund buyers for items valued up to $15 in case of Item Not Received claims and will absorb the cost […]

3 CommentsMarketplaces, News, ShippingeBay Australia, eBay seller protection

eBay Will Remove Feedback Resulting from Carrier Delays

September 8, 2020September 8, 2020 Ina Steiner
eBay

eBay announced on August 31st it was extending its seller protections for performance issues related to shipping carrier delays through the end of September. On September 8th, it clarified the announcement, adding the following three […]

2 CommentsMarketplaces, NewseBay, eBay seller protection, Shipping delays

eBay Extends Seller Protection for Shipping Delays

September 1, 2020September 1, 2020 Ina Steiner
eBay

eBay is extending seller protection for late deliveries caused by shipping-carrier delays through the end of September. eBay executive Marni Levine revealed the policy update in a video. “You will not be held accountable for […]

1 CommentMarketplaces, NewseBay seller protection, Marni Levine, Shipping delays

eBay Extends Some Seller Protection Until July

May 14, 2020May 14, 2020 Ina Steiner
eBay

eBay announced today it will protect sellers’ accounts from being downgraded through July 19th. In March, it had promised to protect accounts through the June 20th evaluation period. eBay updated the March announcement to state, […]

2 CommentsMarketplaces, Newscoronavirus, eBay, eBay seller protection

eBay Clarifies Protection for UK Sellers during Coronavirus

April 26, 2020April 26, 2020 Ina Steiner
eBay

On Friday, eBay felt the need to clarify the protection measures it put in place to protect UK sellers during the coronavirus pandemic. A week earlier, it provided an update on those measures, writing, “We’d […]

Marketplaces, Newscoronavirus, eBay seller protection, eBay UK

eBay Suspends Seller Performance Downgrades

March 19, 2020March 19, 2020 Ina Steiner
eBay

eBay is suspending seller performance downgrades through the June 20th evaluation period. However, it will continue to upgrade sellers if their performance improves. eBay said it is making the change because of “unprecedented challenges” sellers […]

1 CommentMarketplaces, Newscoronavirus, eBay, eBay seller protection

Online Sellers Guide to eBay Spring Seller Update 2020 – Part 1

March 14, 2020March 15, 2020 Ina Steiner
eBay

eBay released the Spring Seller Update on February 26, 2020 and announced changes to its User Agreement that take effect on March 27, 2020 for existing users. It’s easy for sellers to miss changes that […]

3 CommentsMarketplaces, NewseBay managed payments, eBay seller protection, eBay Spring Seller Update 2020, eBay User Agreement, EBU 436

eBay Vows to Protect Sellers Impacted by California Fires

November 2, 2019November 2, 2019 Ina Steiner
eBay

eBay announced this week it would extend seller protections to sellers impacted by the fires and power outages in California. The major carriers have been warning customers about the disruption and service delays caused by […]

Marketplaces, News, ShippingeBay seller protection, Shipping disruption

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