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Tag: eBay seller protection

eBay Vows Protection for Sellers Impacted by Hurricane Ida

August 30, 2021August 30, 2021 Ina Steiner
eBay

eBay promised protection to sellers affected by the hurricane that hit landfall in Louisiana on Sunday. “Hurricane Ida is disrupting transportation lines across parts of the US Southeast region,” eBay said, and noted it was […]

Marketplaces, NewseBay seller protection, Hurricane Ida, Shipping delays, Weather event

eBay CEO: More Seller Protections and Control over Funds

August 4, 2021August 4, 2021 Ina Steiner
eBay

eBay CEO Jamie Iannone gave a keynote address at the eBay Open seller conference today. “Our team has been listening carefully to our seller community about what needs to change and working hard to make […]

9 CommentsMarketplaces, NewseBay managed payments, eBay Open, eBay Open 2021, eBay returns, eBay seller protection, Jamie Iannone

eBay Extends Protections to Sellers Impacted by Northeast Storm

February 3, 2021February 3, 2021 Ina Steiner
eBay

eBay announced Tuesday it would extend seller protections to those impacted by this week’s storm in the Northeast. eBay advised sellers to communicate with buyers and extend handling time on listings if they expected delays. […]

1 CommentMarketplaces, NewseBay seller protection, Shipping delays, Weather event

eBay Warns Shipping to Canada Is at a Crawl

January 22, 2021January 22, 2021 Ina Steiner
eBay

eBay warned US sellers that shipments to Canada are experiencing extended delays due to unprecedented volume for Canada Post and for carriers shipping to Canada. “The increased number of shipments combined with the recent restrictions […]

5 CommentsMarketplaces, News, ShippingCanada Post, coronavirus, eBay, eBay Canada, eBay seller protection, Fedex, Shipping delays

eBay Warns of Postal Delivery Delays in the UK

January 17, 2021 Ina Steiner
eBay

eBay issued an advisory to sellers on Thursday about UK postal delivery delays and said it would update protections offered to sellers as a result. “In response to limited Royal Mail deliveries to some areas, […]

Marketplaces, NewseBay seller protection, eBay UK, Royal Mail, Shipping delays

eBay UK Promises Some Seller Protections in Runup to Christmas

December 12, 2020December 12, 2020 Ina Steiner
eBay

Pandemic lockdown, shipping delays, looming Brexit, and pending postage rate hikes – online sellers in the UK are facing enormous challenges in the runup to the Christmas holiday and into 2021. eBay promised some protections […]

Marketplaces, NewseBay seller protection, eBay UK

eBay Implements New Protection Policy in Australia

October 4, 2020October 4, 2020 Ina Steiner
eBay

eBay launched a new policy in Australia on October 1, 2020. The marketplace will automatically refund buyers for items valued up to $15 in case of Item Not Received claims and will absorb the cost […]

3 CommentsMarketplaces, News, ShippingeBay Australia, eBay seller protection

eBay Will Remove Feedback Resulting from Carrier Delays

September 8, 2020September 8, 2020 Ina Steiner
eBay

eBay announced on August 31st it was extending its seller protections for performance issues related to shipping carrier delays through the end of September. On September 8th, it clarified the announcement, adding the following three […]

2 CommentsMarketplaces, NewseBay, eBay seller protection, Shipping delays

eBay Extends Seller Protection for Shipping Delays

September 1, 2020September 1, 2020 Ina Steiner
eBay

eBay is extending seller protection for late deliveries caused by shipping-carrier delays through the end of September. eBay executive Marni Levine revealed the policy update in a video. “You will not be held accountable for […]

1 CommentMarketplaces, NewseBay seller protection, Marni Levine, Shipping delays

eBay Extends Some Seller Protection Until July

May 14, 2020May 14, 2020 Ina Steiner
eBay

eBay announced today it will protect sellers’ accounts from being downgraded through July 19th. In March, it had promised to protect accounts through the June 20th evaluation period. eBay updated the March announcement to state, […]

2 CommentsMarketplaces, Newscoronavirus, eBay, eBay seller protection

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