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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Accuses Worker of Issuing Fraudulent Refunds

October 5, 2020October 6, 2020 Ina Steiner
Amazon

Amazon said it fired an employee in July and reported him to the FBI after it found he had allegedly used its systems to commit fraud. On Friday, the US Department of Justice brought charges against the former employee for Read more

Marketplaces, NewsAmazon, Amazon fraud, FBI

Amazon Publishes Holiday Gift Guides in Time for Prime Day

October 5, 2020 Ina Steiner
Amazon

Amazon published holiday gift guides in time for next week’s Prime Day(s), being held on October 13 – 14. “Amazon takes the stress out of holiday shopping with our biggest-ever selection of gift guides and exclusive storefronts, available starting today Read more

Marketplaces, NewsAmazon holiday gift guides, Amazon Prime Day 2020

Mercari Kicks Off Fall Flash Deals

October 4, 2020October 4, 2020 Ina Steiner
Mercari

Selling app Mercari has kicked off “Fall Flash Deals.” According to the announcement, “Beginning October 4th, we’ll take you on an 8-day crash course on how to get the best out of Mercari, whether you love to shop, are here Read more

Marketplaces, NewsMercari, Mercari promotion1 Comment

eBay Implements New Protection Policy in Australia

October 4, 2020October 4, 2020 Ina Steiner
eBay

eBay launched a new policy in Australia on October 1, 2020. The marketplace will automatically refund buyers for items valued up to $15 in case of Item Not Received claims and will absorb the cost of the refund under the Read more

Marketplaces, News, ShippingeBay Australia, eBay seller protection3 Comments

eBay Set New Records in September 2020

October 3, 2020October 3, 2020 Ina Steiner
eBay

eBay executive Jordan Sweetnam said the company saw new sales records set for various types of products in the month of September. “There continue to be record-setting jumps in items like canning supplies, glue guns and jigsaw puzzles — and Read more

Marketplaces, News, Trends and Shopping DataeBay, eBay sales trends3 Comments

New PayPal User Agreement Takes Effect in November

October 2, 2020October 2, 2020 Ina Steiner
PayPal

PayPal is making changes to its User Agreement, which will go into effect next month. The company sent an email notification to users this week with the subject line, “Upcoming changes to our PayPal legal agreements”: We’re making some changes Read more

News, PaymentsPayPal, PayPal User Agreement4 Comments

Etsy Offers Sellers Advice on Holiday Marketing

October 1, 2020 Ina Steiner
Etsy

Etsy is urging sellers to promote their shops on social media during the holidays. It launched a hashtag, #MakeItMeaningful, for sellers to include in their posts to tie them together. Etsy offered suggestions on how sellers should promote their shop Read more

Marketplaces, NewsEtsy, Etsy marketing2 Comments

eBay Takes Care of Housekeeping Related to Sale of Classifieds

October 1, 2020October 1, 2020 Ina Steiner
eBay

eBay took care of some housekeeping business on Thursday related to the sale of its Classifieds business to Adevinta that the two companies had announced in the third quarter. This press release from July 21 explains the $9.2 billion deal Read more

Marketplaces, NewsAdevinta, eBay, eBay Classifieds

Nine More States Enact Marketplace Facilitator Laws in 2020

September 29, 2020September 29, 2020 Ina Steiner
Tax

Nine more states enacted “marketplace facilitator” laws in the first 6 months of 2020 that require online marketplaces like eBay and Etsy to collect and remit sales tax on behalf of third-party sellers. That’s according to Vertex, which tracks sales Read more

News, Tax and Legal IssuesSales tax legislation, Vertex3 Comments

Alibaba Helps Small Businesses Fight Counterfeits

September 29, 2020September 29, 2020 Ina Steiner
Alibaba

The Alibaba Anti-Counterfeiting Alliance was formed nearly 4 years ago to help brands protect their Intellectual Property (IP) rights, and this week, it announced the formation of a new advisory committee dedicated to small and medium-size businesses (SMEs). Small sellers Read more

Marketplaces, NewsAlibaba, Counterfeits1 Comment

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