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  • Page 243

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

New Amazon Guidance Misses the Point Say FBA Sellers

November 10, 2020November 10, 2020 Ina Steiner
Amazon

Amazon issued new guidance to help sellers address product condition issues, but some sellers responded by offering their own guidance to Amazon. Amazon told sellers who use its FBA fulfillment service that customers who file complaints about product condition frequently Read more

Marketplaces, NewsAmazon FBA, Returns

Amazon Use of Seller Data Is Anticompetitive Says EU

November 10, 2020November 10, 2020 Ina Steiner
Amazon

In 2007, a Wall Street analyst warned online sellers about listing on a marketplace that could turn around and compete with them, specifically pointing to Amazon.com. Many years later, government regulators in the US and Europe are scrutinizing Amazon practices Read more

Marketplaces, NewsAmazon, Antitrust, EU, European Commission1 Comment

eBay Runs Holiday Sweepstakes for Buyers and Sellers

November 9, 2020November 9, 2020 Ina Steiner
eBay

eBay is running sweepstakes promotions for both buyers and sellers. The “Gift It With eBay” sweepstakes encourages buyers to respond to holiday-related posts on social media using the hashtags #ebaygifts and #sweepstakes. eBay will give out five $500 and ten Read more

Marketplaces, NewseBay marketing, eBay sweepstakes, Holiday marketing2 Comments

New App from Vimeo Helps Sellers Produce Product Videos

November 9, 2020November 9, 2020 Ina Steiner
Shopify

Vimeo launched a new app so sellers can create product videos for their Shopify-hosted stores and social networking accounts. Vimeo for Shopify is a new integration with Shopify that lets merchants “automatically create dynamic, professional-quality product videos at scale,” a Read more

News, Selling ToolsShopify, Video marketing, Vimeo

IG Report Shows Poor Execution of USPS Initiatives

November 9, 2020 Ina Steiner
USPS logo

The US Postal Service Office of Inspector General (OIG) announced today a report it issued that shows poor execution on the part of postal management. “The Postal Service’s implementation of operational changes and initiatives in June and July 2020 resulted Read more

News, ShippingLouis DeJoy, Postmaster General, Shipping disruption, USPS, USPS OIG

The Importance of Managing Shoppers’ Shipping Expectations

November 9, 2020 Ina Steiner
ShipStation logo

A recent study by ShipStation shows the pandemic has only increased the importance of managing shoppers’ expectations around shipping. And while online shoppers are a bit more patient due to pandemic-related challenges, ShipStation warns merchants shouldn’t expect this to last. Read more

News, Shippingcoronavirus, Shipping, ShipStation2 Comments

Japan Post Raises Epacket Rates to USA

November 8, 2020November 8, 2020 Ina Steiner
USPS logo

Beginning April 1, 2021, it will cost more to receive small packages from Japan. On an announcement on the Japan Post website, the country’s postal service wrote: Partial Revision of International Postage RatesThe delivery charges for international mail, paid from Read more

News, ShippingePacket, International shipping, Japan Post4 Comments

New Way to Verify Bank Info for eBay Managed Payments

November 5, 2020November 5, 2020 Ina Steiner
eBay

eBay announced a new way sellers can verify their bank account when registering for Managed Payments – through microdeposits. Some eBay sellers have reported difficulties verifying their bank account when required to register for Managed Payments (or after already enrolled, Read more

Marketplaces, News, PaymentseBay managed payments2 Comments

Alex Kazim Returns to eBay to Head Advertising

November 5, 2020November 5, 2020 Ina Steiner
eBay

A high level executive at eBay during the days when Meg Whitman led the company returned in July to head eBay’s on-platform advertising business unit. “We give sellers the ability to drive more sales by promoting their items and Brands Read more

Marketplaces, NewsAlex Kazim, eBay Advertising7 Comments

Amazon Fulfillment Centers Pop Up All Over

November 5, 2020November 5, 2020 Ina Steiner
Amazon

In addition to adding new warehouses in the US, Amazon announced plans for its 6th fulfillment center in Australia, while boasting that its 6th fulfillment center in Spain is now operational. The company also noted it launched its first-ever regional Read more

Marketplaces, NewsAmazon Australia, Amazon FC

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