Ecommerce Industry News
Amazon changed the way it notified sellers of order cancellation requests last year. However, the company confirmed months after the rollout that some cancellation notifications were slipping through the cracks, and it appears the problem […]
Amazon has an alert posted on Seller Central warning sellers of posting delays of orders. It advised sellers not to cancel orders and promised to protect their performance standards. The terse warning provided no further […]
Amazon experienced technical issues that impacted online sellers. One reader said they were unable to access Seller Central for order processing, noting the problem was especially impactful due to the timing, coming right before the […]
Sellers desperately trying to get orders out the door on Friday ran into problems when Amazon Buy Shipping went down for about 2 hours. Sellers trying to print shipping labels encountered the message, “Buy Shipping […]
Twenty-five hours into Prime Day, small- and medium-sized businesses had already exceeded $1 billion in sales worldwide, with 11 hours left to go, Amazon reported on Tuesday afternoon. Despite major technical issues that Amazon said […]
Amazon kicked off Prime Day on Monday at 3 pm ET, and the site immediately began experiencing problems. According to one publication, the technical issues also impacted delivery drivers. Amazon acknowledged site problems on social […]
Amazon sellers in Europe are experiencing some major challenges as the holiday shopping season ramps up. UK newspaper the Sun reports a fire broke out at an Amazon fulfillment center in Rugeley on November 4th […]
Amazon experienced an intermittent problem with its search engine on Wednesday, and some sellers said it contributed to slower sales for their items on the marketplace, though it’s tough to measure such anecdotal reports. The […]
A handful of discussion threads on the Amazon.com Seller Forums recently pondered an unusual question – are used books really refurbished items? One would probably think “no” as refurbishing usually refers to something done to […]
Amazon overcharged many sellers’ accounts last week, and sellers are calling into question the way the company handled the overbilling incident. Sellers discovered Amazon charged their account 600 pesos – approximately $37 – for fees […]