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Wednesday Amazon Outage Impacted Sellers

Wednesday Amazon Outage Impacts Sellers

Amazon experienced technical issues that impacted online sellers. One reader said they were unable to access Seller Central for order processing, noting the problem was especially impactful due to the timing, coming right before the Black Friday shopping period.

The technical issues stemmed from an outage at AWS (Amazon Web Services), which helps power many other websites in addition to its own.

The Amazon Seller Central board displayed the following message as of late Wednesday afternoon: “We are currently experiencing an issue that is impacting the ability to access all or parts of Seller Central. Our engineers are actively engaged in resolving this issue.” It was posted at 10:46 am Eastern.

According to Tech Crunch, companies impacted by the AWS outage include Adobe and Roku. “Amazon says the issue is largely localized to North America. The company didn’t give a reason for the outage, only that it was experiencing increased error rates and that it was working on a resolution.”

The publication linked to the Amazon AWS status board, which said the problem was due to an “issue affecting the Kinesis Data Streams API in the US-EAST-1 Region.”

Cnet also reported on companies, including news sites, impacted by the outage.

It isn’t clear to us if shoppers had any difficult making purchases on Amazon on Wednesday. Readers impacted by the outage should feel free to coment below if it impacted their business.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “Wednesday Amazon Outage Impacted Sellers”

  1. This is such BS. We were planning on giving our employees Friday off because we were trending to be in good shape with shipments. We haven’t been able to get anything done since 10AM EST and we’re going to have overnight orders that don’t ship tonight as well as a huge backlog of orders and we’re going to have to make everybody come in on Friday. Trillion dollar company that literally has outages every single holiday season and their own twitter handles won’t even acknowledge it.

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