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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Walmart Sends FedEx to Pick Up Returns

December 21, 2020December 21, 2020 Ina Steiner
Walmart

You can skip a trip to Walmart to return an unwanted present and instead have FedEx pick it up from your home. Today, the retailer launched Carrier Pickup by FedEx, allowing customers to schedule a return of items sold and Read more

Marketplaces, NewsFedex, Returns, Walmart

Virus Repellant Could Get eBay Seller Jail Time

December 21, 2020December 21, 2020 Ina Steiner
eBay

An eBay seller pleaded guilty in connection with selling a lanyard that falsely claimed to protect against viruses. In its announcement, the Department of Justice said the seller listed for sale on eBay an unregistered pesticide, “Toamit Virus Shut Out,” Read more

Marketplaces, News, Tax and Legal IssuesAmazon, eBay, pesticides, Regulations

Online Sellers Face Sales Tax Crackdown in 2021

December 21, 2020December 21, 2020 Ina Steiner
Avalara

Online sellers could be facing a sales tax crackdown in 2021, according to Avalara. Many states that eased up on enforcement efforts due to COVID-19 will be looking to accelerate audits as soon as they can, the maker of tax Read more

News, Tax and Legal IssuesAvalara, online sales tax, Sales tax legislation1 Comment

OfferUp Offers Protection on Orders from Pro Sellers

December 20, 2020December 20, 2020 Ina Steiner
OfferUp

OfferUp has updated its mobile shopping app, including adding new sub-categories designed to help shoppers find items faster. Another new feature allows shoppers to sort listings by location, distance, and delivery method. “Want to get it shipped? Set your location Read more

Marketplaces, NewsOfferUp

FDA Issues Warning after Shopping on eBay and Amazon

December 17, 2020December 17, 2020 Ina Steiner
eBay Amazon

The FDA issued a warning on Thursday advising consumers not to use nearly 50 dietary supplements it purchased on eBay and Amazon. The Food and Drug Administration said it found the male enhancement and weight loss products in its warning Read more

Marketplaces, NewsAmazon, eBay, FDA

Etsy Warns Buyers and Sellers of Shipping Delays

December 17, 2020December 19, 2020 Ina Steiner
Etsy

Etsy warned sellers on Monday of shipping delays and advised them to “Get those holiday orders in the mail.” The message was added as an update to a Seller Handbook article on shipping deadlines. “Due to United States shipping carrier Read more

Marketplaces, News, ShippingEtsy, Holiday Shopping 2020, Shipping delays1 Comment

Amazon Preps for Busy Returns Season

December 17, 2020 Ina Steiner
Amazon

With record online sales, online sellers should prepare for record returns, and Amazon knows this better than anyone. Over the years it has created new ways to make it easier for buyers to return items, and today, it issued a Read more

News, Trends and Shopping DataAmazon returns, Holiday Shopping 2020, Libby Johnson McKee, Returns

eBay Motors Gets New Head of Product and Technology

December 17, 2020December 17, 2020 Ina Steiner
eBay Motors

Paul Stathacopoulos announced on LinkedIn he is now Head of Product and Technology at eBay Motors. It appears from his profile he had been serving as a consultant for eBay and Freetouch for the past year. According to Stathacopoulos’s post, Read more

Marketplaces, NewseBay executives, eBay Motors, Paul Stathacopoulos3 Comments

eBay Adds Messaging Warning Buyers about Delays

December 16, 2020December 16, 2020 Ina Steiner
eBay

eBay is adding messaging advising buyers about shipping delays, and it is also offering some protections for sellers impacted by impatient customers. We’ve been writing about severe shipping delays in the runup to Christmas and about some sellers’ angst over Read more

Marketplaces, News, ShippingeBay, Shipping delays1 Comment

ShipStation Launches In-Cart Delivery Options

December 16, 2020December 16, 2020 Ina Steiner
ShipStation logo

ShipStation is launching a new feature that gives buyers more accurate shipping rates and delivery choices when checking out. In-Cart Delivery Options is launching for merchants who use Shopify and BigCommerce platforms. “The new capabilities allow e-commerce merchants to provide Read more

News, ShippingBigCommerce, Cindy Schulz, Shipping, ShipStation, Shopify

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