Ecommerce Industry News
For online merchants, few things are as aggravating as receiving a return from a customer and discovering that it’s been used and abused – or perhaps not even the same product the customer purchased. Stories […]
Returns fraud continues to pose a serious threat to the retail industry, according to the National Retail Federation (NRF). According to a recent study, 11% of retailers’ annual sales will be returned this year, and […]
Returns are a major hassle for retailers and can be costly, and it’s also an area of concern due to fraud. Last year, according to NRF’s Return Fraud survey, retailers estimated they would lose $2.9 […]