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  • Page 159

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Sellers Can Now Respond to All Buyer Reviews

April 9, 2022 Ina Steiner
Etsy

Etsy announced sellers can now respond to all reviews left by buyers. The announcement came 2 weeks after sellers first noticed the change, as we reported on the AuctionBytes Blog last month, where sellers weighed inon the change. (Sellers also Read more

Marketplaces, NewsEtsy buyer reviews, Etsy reviews, Etsy seller policy

Amazon Delays Changes to Buyer Cancellation Process

April 8, 2022 Ina Steiner
Amazon

Amazon is delaying making changes to the buyer-cancellation process and it provided more information about the changes. Amazon will now roll out the new process on May 10 instead of April 27th. Numerous sellers expressed concern about how the changes Read more

Marketplaces, NewsAmazon, Amazon Buyer Cancellation process2 Comments

eBay Ads Promo Hits a Snag

April 8, 2022 Ina Steiner
eBay

On Friday afternoon, eBay sent the following email to sellers advising them that it was trying to resolve technical issues sellers experienced when they tried to activate a promotion: Subject: Technical issues with Promoted Listings Standard promo Some sellers are Read more

Marketplaces, NewseBay glitch, eBay Promoted Listings Standard, eBay Promotion

USPS Predicts Profits a Day after Announcing July 2022 Rate Hike

April 7, 2022April 7, 2022 Ina Steiner
USPS logo

A day after announcing higher costs for mailers beginning in July, the USPS said it should be able to reach “record net profit” beginning in 2024. The Postal Service said that since March of 2021, it had taken a more Read more

News, ShippingUSPS, USPS Delivering for America, USPS profits, USPS Rate Hike5 Comments

Costs of Mail, Postal Insurance, and PO Boxes to Rise in July

April 6, 2022April 6, 2022 Ina Steiner
USPS logo

As promised, the USPS is raising rates twice a year instead of once, and beginning July 10, 2022, it will cost more to mail a letter or send a package via Media Mail. The USPS characterized the change to First Read more

News, Shipping8 Comments

Why Consumers Buy and Sell Used Goods on eBay

April 6, 2022 Ina Steiner
eBay

Consumers buy and sell used goods on eBay (“pre-owned” items) primarily for financial reasons, but sustainability is also important, according to eBay’s second annual Recommerce Report. eBay said 72% of responding sellers believed that buying pre-owned had become more common, Read more

Marketplaces, NewseBay, eBay Recommerce report, Used goods on eBay3 Comments

Shoppers Return to Stores, Let’s Drink to That

April 6, 2022April 6, 2022 Ina Steiner
Numerator

Consumers have returned to in-store shopping while continuing to shop online, according to Numerator’s Shopping Behavior Index. It also found that while the Home Improvement category is down, Alcohol sales are up. “Overall, consumers are making more shopping trips and Read more

Marketplaces, NewsNumerator, Numerator Shopping Behavior Index, Shoppers return to stores

eBay VP Briefs Sellers on Shopping Trends; Will Expand Refurb Program

April 5, 2022April 5, 2022 Ina Steiner
eBay

eBay Senior Vice President Jordan Sweetnam briefed sellers on trends that are driving shopping behavior. In a post on Monday, he talked about supply chain disruptions, high gas prices, the return of workers to the office, and other trends that Read more

Marketplaces, NewseBay shopping trends, Jordan Sweetnam

Amazon Warns Sellers against Entering Buyers’ Homes

April 5, 2022April 5, 2022 Ina Steiner
Amazon

Amazon warned sellers against entering buyers’ homes, citing a new “home entry compliance enforcement policy” that will be implemented starting May 15, 2022, which states “items must be delivered only to the customer’s porch, driveway, or garage.” The reaction from Read more

Marketplaces, NewsAmazon, Amazon home entry compliance policy

eBay API Problem Hit CrazyLister Listing Tool

April 5, 2022 Ina Steiner
eBay

An eBay seller who uses the CrazyLister listing tool filed an Ecommerce EKG alert yesterday reporting the service had been down for 5 days due to an eBay API problem. CrazyLister documented the ongoing problem on its website: As of Read more

Marketplaces, NewsCrazyLister, eBay, eBay API problem

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