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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Runs First Pet Day Sale on May 2

April 18, 2022April 18, 2022 Ina Steiner
Amazon

Amazon will run a sale on May 2 to celebrate “National Pet Month” where it will offer “tail-wagging” deals. According to today’s announcement: “On May 2, Amazon will offer 24 hours of big savings to all U.S. shoppers on a Read more

Marketplaces, News

USPS to Slow Delivery of First Class Packages

April 18, 2022August 26, 2024 Ina Steiner
USPS logo

The US Postal Service will slow down First Class Package Service (FCPS) for packages that travel longer distances by transporting them by ground instead of by air. Packages traveling the greatest distances will be most affected: 32% of volume will Read more

News, ShippingUSPS, USPS Delivering for America plan, USPS FCPS, USPS mail slowdown, USPS Priority Mail4 Comments

Returns Cost Sellers a Whopping 21 Percent of Order Value

April 17, 2022April 17, 2022 Ina Steiner
Pitney Bowes

Pitney Bowes is out with research that shows returns are a greater challenge for sellers than ever before. It surveyed medium- and large-brands and found online returns cost retailers an average 21% of order value – with several brands reporting Read more

News, ShippingPitney Bowes, Returns, Shipping2 Comments

Seller Questions Amazon’s Handling of Chocolate Recall

April 14, 2022April 15, 2022 Ina Steiner
Amazon

An online seller said they’re facing major financial difficulties over Amazon’s handling of a recall of Kinder Chocolate. Ferraro issued a voluntary recall of a number of its Kinder-branded products this month, “because of possible presence of Salmonella,” according to Read more

Marketplaces, NewsAmazon, Amazon recall policy2 Comments

Wall Street Analysts Will Scramble to Catch eBay and Etsy Earnings Calls

April 14, 2022April 14, 2022 Ina Steiner
eBay Etsy

This. Never. Happens. Wall Street analysts who cover ecommerce companies will have to scramble on May 4th when eBay and Etsy’s earnings calls will overlap. Typically the companies’ respective CEOs and CFOs give a presentation and then open up the Read more

Marketplaces, NewseBay, eBay financials, Etsy, Etsy financials7 Comments

eBay Changes How It Counts Page Views

April 13, 2022April 13, 2022 Ina Steiner
eBay

eBay is changing how it counts page views on sellers’ listings to be more accurate by filtering out more “non-human” traffic. It announced the change as part of the Spring Seller Update published on Wednesday. “To give you clearer insight Read more

Marketplaces, NewseBay, eBay analytics, eBay Page Views, eBay reports

Etsy Surveys Sellers on Their Reaction to This Week’s Fee Hike

April 13, 2022April 13, 2022 Ina Steiner
Etsy

Etsy is surveying sellers about their reaction to this week’s fee hike. The new fees are getting a lot of media attention as some sellers went “on strike” after petitioning the CEO to walk back the fee increase and institute Read more

Marketplaces, NewsEtsy, Etsy fee hike survey, Etsy fees5 Comments

Amazon Hikes Fees for Fulfilling Seller Orders

April 13, 2022April 13, 2022 Ina Steiner
Amazon

Amazon is raising fees for sellers who use its fulfillment services to store their inventory and deliver their orders to buyers. The new “fuel and inflation surcharge” will be an extra 5% on top of its current Fulfillment by Amazon Read more

Marketplaces, NewsAmazon, Amazon fees, Amazon fuel and inflation surcharge, Amazon hikes fees

New Head of eBay Affiliate Program Lays Out Priorities for 2022

April 11, 2022April 11, 2022 Ina Steiner
eBay

eBay replaced the head of its affiliate program after Michael Lill recently resigned for a job with another company. Reanne Berkstresser has been with eBay since 2015 when she started working for the company’s marketing team in Seattle focusing on Read more

Marketplaces, NewseBay affiliate program, eBay Partner Network, eBay Priority Listings, Michael Lill, Reanne Berkstresser3 Comments

Etsy Glitch Incorrectly Displays No-Returns on Some Listings

April 10, 2022April 10, 2022 Ina Steiner
Etsy

An Etsy glitch is causing some listings to incorrectly display “Returns Not Accepted,” according to sellers. “All of my listings appear to have the “returns not accepted” badge,” a seller wrote on the Etsy discussion boards on Sunday. The seller Read more

Marketplaces, NewsEtsy, Etsy glitch, Etsy glitch no returns1 Comment

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