Amazon launched a new policy compliance dashboard called Account Health Rating (AHR) for professional sellers. It is designed to act as a warning signal to sellers whose accounts may be in jeopardy due to policy violations. Amazon had introduced the Read more
Each holiday season, Amazon extends its returns policy to give shoppers confidence that gifts bought early may still be returned after Christmas. This year, it’s making the policy even more generous to buyers, leaving some sellers dismayed. Today, Amazon informed Read more
Amazon opened over 75 new fulfillment, sortation centers, regional air hubs, and delivery stations in the US and Canada in 2020, and this month alone it is opening 100 new buildings, according to its Senior Vice President of Worldwide Operations Read more
Amazon opened another fulfillment center in California, this one in Beaumont. The additional capacity comes as the online marketplace deals with the increase in shopping due to the pandemic and the peak holiday shopping season ahead. The 640,000 square-foot fulfillment Read more
Amazon is changing its cancellation policy for orders shipped late. Initially well received by those commenting about the change, sellers then began parsing how exactly the policy would play out. The new policy impacts sellers who ship their own orders, Read more
Amazon is expanding research and development efforts into “autonomous delivery technology,” it revealed today. It created a new team in its Cambridge, England, facility to focus on Amazon Scout. What is Amazon Scout? The company explained: “Amazon Scout devices are Read more
During an online meeting of sellers on Tuesday, an Amazon executive revealed the company will spend $100 million this year to promote small businesses during Prime Day and through the holiday season. That’s on top of the $18 billion it’s Read more
Amazon will launch Early Black Friday Deals this year, according to an announcement on the UK seller board. And shoppers won’t have to be a Prime member to qualify – though what paying Prime members will think of that, we Read more
Amazon shared some best practices with sellers on ensuring the quality and authenticity of their products so customers receive items in the condition they expect, resulting in a consistent buying experience. Top on the list was advice to sellers to Read more
Etsy CEO Josh Silverman called California consumer protection bill AB 3262 a “wolf in sheep’s clothing,” and he accused Amazon of lobbying and “working back channels” to make the legislation burdensome for its rivals. “Amazon is taking bold steps to Read more
