Instagram now lets users follow hashtags, which can help marketers get found. Using a hashtag for a product or interest when posting on Instagram may boost visibility of the post to users interested in that item or topic, just as Read more
Fashion brand Birkenstock will no longer sell through Amazon in Europe citing counterfeits, it announced Monday. The shoemaker already exited Amazon’s US marketplace over similar concerns. The timing may be related to regulations: in Germany, courts had previously forced some Read more
eBay told shoppers in Canada that it has fixed a glitch impacting search. Users had been unable to filter search results by attributes such as size, color, style, or even brand. The problem started in late November, according to users Read more
Stamps.com now supports the “door to door” version of the eBay Guaranteed Delivery program and will pick up the costs for its customers in cases where a package does not get delivered in time. eBay Guaranteed Delivery promises shoppers delivery Read more
Etsy told sellers one of the best ways to get found in search is to add all relevant attributes to listings, which can be category-specific. For example, in clothing – add sizes for a garment, or in jewelry – add Read more
Tick, tock – Christmas Eve is 2 weeks away. There are already reports that UPS has experienced some delivery delays due to Cyber Monday volume, and with winter weather beginning to flex its muscles, pressure is intensifying for sellers who Read more
McCombs Supply is a family business started in the 1950’s. It sells appliance parts to businesses and do-it-yourself consumers through its brick-and-mortar warehouse store, and it ships 30,000 packages per month from orders that come in through the McCombs Supply Read more
Walmart’s head of ecommerce Marc Lore has talked about the importance of humans in the retailer’s push to grow online sales. It sounds like heresy in an industry where Artificial Intelligence, robots, and drones are seen as the end-all and Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina, I thought this (Forbes) article might Read more
Anyone who has ever encountered problems printing shipping labels knows how stressful glitches and technical issues can be. Stamps.com launched a System Status page where users can turn to for answers about service disruptions. Customers can also subscribe to receive Read more
