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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Seller Shares Latest Email about Managed Payments

May 17, 2020May 17, 2020 Ina Steiner
eBay

eBay has been sending emails to sellers notifying them of major changes to Managed Payments coming in July, but has yet to post information on the Seller Announcement Board. That leaves sellers (and EcommerceBytes) piecing together the implications of the Read more

Marketplaces, NewseBay managed payments6 Comments

The Biggest Challenge Facing Businesses: Cash Flow

May 15, 2020May 15, 2020 Ina Steiner
Coronavirus

In late March, the Better Business Bureau (BBB) asked Accredited Business owners about the biggest challenges facing their business. Cash flow was at the top of the list, followed by keeping up with customer demand and paying employees. Of the Read more

News, Trends and Shopping DataBetter Business Bureau, coronavirus, Small business issues2 Comments

ShippingEasy Offers New Guide to Flat Rate Shipping

May 14, 2020May 14, 2020 Ina Steiner
ShippingEasy logo

Online sellers may think of USPS when they think of flat-rate shipping, but UPS and FedEx offer solutions as well. ShippingEasy published a new guide for online sellers to better understand and take advantage of flat-rate shipping options. It’s not Read more

News, ShippingFedEx flat rate, ShippingEasy, UPS, USPS1 Comment

Amazon Makes Product Customization More Profitable

May 14, 2020May 14, 2020 Ina Steiner
Amazon

Sellers enrolled in the Amazon Custom program, which allows them to offer customizable goods, can now charge an additional fee for select customization options. It’s one of several new features Amazon announced this week. Other features added to Amazon Custom Read more

Marketplaces, NewsAmazon, Amazon Custom

eBay Extends Some Seller Protection Until July

May 14, 2020May 14, 2020 Ina Steiner
eBay

eBay announced today it will protect sellers’ accounts from being downgraded through July 19th. In March, it had promised to protect accounts through the June 20th evaluation period. eBay updated the March announcement to state, “Your account will be protected Read more

Marketplaces, Newscoronavirus, eBay, eBay seller protection2 Comments

Amazon Extends Some Seller Protections through May 31st

May 14, 2020May 14, 2020 Ina Steiner
Amazon

Amazon is extending some seller protections through the end of May because of the challenges many are facing due to the coronavirus pandemic. In April, Amazon began pausing account suspensions for order performance issues relating to Late Shipment Rate, Cancellation Read more

Marketplaces, NewsAmazon seller performance, coronavirus

Amazon Promotes Its Etsy-Style Marketplace

May 13, 2020May 13, 2020 Ina Steiner
Amazon

Amazon promoted its Handmade marketplace on its corporate blog on Wednesday, and made it easier for shoppers to find local and regional artisans. “To help connect customers with local small businesses across the U.S., Amazon Handmade, our store for Makers Read more

Marketplaces, NewsAmazon, Amazon Handmade1 Comment

DHL Analyzes What’s Been Shipping Since Late February

May 13, 2020May 13, 2020 Ina Steiner
DHL

DHL eCommerce Solutions analyzed what’s been shipping domestically and internationally among its online retailers who ship lightweight packets and parcels, and it identified five categories with the greatest volume growth since late February. It also reported that online purchases pushed Read more

News, Trends and Shopping Datacoronavirus, DHL eCommerce Solutions, Online shopping trends

Amazon Warns Sellers to Standardize Sizes in Apparel

May 13, 2020May 13, 2020 Ina Steiner
Amazon

Amazon advised sellers it will standardize sizes in the Apparel category starting this summer. This will allow Amazon to display a clean and well-organized dropdown list of available sizes, which will provide a better shopping experience for customers, it explained. Read more

Marketplaces, NewsAmazon, Amazon catalog

eBay Extends Promotion to Attract New UK Sellers

May 12, 2020May 12, 2020 Ina Steiner
eBay

eBay is extending its promotion to attract new businesses registering on eBay UK. At the end of March, eBay launched a promotion inviting new sellers to join, telling them they would not have to pay fees to list or sell Read more

Marketplaces, NewseBay Promotion, eBay UK

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