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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

USPS Ends What It Calls ‘Redundant’ Proof-of-Delivery Service

June 23, 2020June 23, 2020 Ina Steiner
USPS logo

The US Postal Service is eliminating the “Return Receipt for Merchandise” service designed to help merchants prove that they mailed orders to customers and that those orders were delivered. The USPS called the service redundant and said its termination would Read more

News, ShippingTracking, USPS5 Comments

Payment Service Square Puts Holds on Seller Funds

June 23, 2020June 23, 2020 Ina Steiner
Square logo

Online payment service Square responded to reports about a practice in which it is putting holds on some seller funds. CNN published a story on Tuesday reporting, “Square has begun withholding as much as 30% of the money it collects Read more

News, PaymentsSquare holds, Square Payments1 Comment

BigCommerce Launches New Design Tool for Online Sellers

June 23, 2020June 23, 2020 Ina Steiner
BigCommerce

Ecommerce platform BigCommerce launched a new design tool on Tuesday that makes it easy for online sellers to create “next-generation” shopping experiences. Page Builder enables drag-and-drop design functionality across sellers’ entire ecommerce storefront. The company explained in its announcement: “Now Read more

News, Selling ToolsBigCommerce

Amazon Fashion Plugs Small Businesses in Big Style

June 23, 2020June 23, 2020 Ina Steiner
Amazon

Amazon regularly points to its platform as being helpful to small businesses as it faces increasing pressure from regulators and lawmakers over the global giant’s market dominance. Yesterday was no different as the company kicked off its first Amazon Fashion Read more

Marketplaces, NewsAmazon Fashion, Amazon Fashion Big Style Sale

Etsy Helps Buyers Try Out Seller Artwork on Their Walls

June 21, 2020June 21, 2020 Ina Steiner
Etsy

Etsy introduced an Augmented Reality (AR) feature in its mobile app to help create buyer confidence and boost sales. The new feature is available for listings in Paintings, Photography, and Prints. Etsy told sellers, “Buyers can test your products in Read more

Marketplaces, NewsAugmented Reality, Etsy

Volume Shippers Can Expect Higher International Rates

June 20, 2020June 20, 2020 Ina Steiner
Stamps.com

Stamps.com warned that large international shippers who get discounted USPS shipping through a consolidator may see a significant rate increase starting July 1, 2020. Customers who use Stamps.com for single package international shipping labels will not see a rate increase Read more

News, ShippingInternational shipping, Shipping costs, Stamps.com2 Comments

Sellers Invited to Use eBay Artwork on Social Channels

June 19, 2020 Ina Steiner
eBay

eBay commissioned an illustrator to create a digital background sellers can use on social media channels to show they’re “up and running” on eBay. You can view the illustration on eBay Seller Central social media page, where you can download Read more

Marketplaces, NewseBay marketing, eBay social3 Comments

eBay Has a Workaround for Checkout Issue

June 17, 2020June 17, 2020 Ina Steiner
eBay

eBay blamed PayPal for issues with eBay Checkout and offered a workaround for buyers. Since Monday, eBay’s System Status board has shown a warning that the eBay marketplace is experiencing technical issues. Two of the nine services eBay tracks on Read more

Marketplaces, NewseBay glitch, PayPal glitch4 Comments

Etsy Celebrates Artisans with 2nd Annual Design Awards

June 17, 2020June 17, 2020 Ina Steiner
Etsy

Etsy opened nominations for its annual design awards known as “The Etsies.” The awards recognize “brilliantly designed, wonderfully one-of-a-kind Etsy items from around the globe.” Etsy users can nominate a favorite seller whose designs they admire. “Simply fill out a Read more

Marketplaces, NewsEtsy, The Etsies1 Comment

Mercari Pilots Same-Day Pickup and Delivery Service

June 17, 2020June 17, 2020 Ina Steiner
Mercari

Mercari is testing a new same-day home pickup and delivery service for buyers and sellers on its mobile-selling platform. The test, running in San Francisco, is powered by on-demand delivery platform Postmates. Buyers will be able to search by Same-Day Read more

Marketplaces, NewsMercari1 Comment

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