Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon to Expand Logistics Capability in Italy before Christmas

January 18, 2021January 18, 2021 Ina Steiner

Amazon is opening a new fulfillment center in Italy, as well as a new sortation center. Both will be operational by the fall in time for the holiday shopping season. “Amazon is further increasing the size of its Italian logistic Read more

Online Sellers Help Canada Post Break Delivery Records

January 18, 2021January 18, 2021 Ina Steiner

Canada Post broke a record for the number of parcels delivered in a single day last month, thanks in part to small- and medium-sized sellers fulfilling online orders. On Monday December 21, 2020, it delivered a record 2.4 million parcels. Read more

Bonanza Advises Sellers on How to Handle Holiday Returns

January 17, 2021January 17, 2021 Ina Steiner

As the Christmas holiday season turned to the New Year “season of returns” for the retail industry, online marketplace Bonanza provided sellers with information about how to handles returns. It first advised sellers of a change in the way it Read more

New eBay Product Attributes to Become Mandatory Next Month

January 17, 2021January 17, 2021 Ina Steiner

eBay introduced new product attributes that sellers will be required to use in all new and revised listings effective February 22, 2021. A UK-based vendor that helps merchants comply with eBay Item Specific requirements reminded sellers in an announcement on Read more

eBay Warns of Postal Delivery Delays in the UK

January 17, 2021 Ina Steiner

eBay issued an advisory to sellers on Thursday about UK postal delivery delays and said it would update protections offered to sellers as a result. “In response to limited Royal Mail deliveries to some areas, we’ve extended our buyer-facing delivery Read more

eBay Thwarts Shoppers It Says Are Searching Too Fast

January 15, 2021January 15, 2021 Ina Steiner

“Pardon Our Interruption… As you were browsing eBay, something about your browser made us think you were a bot.” That’s the message some users are getting when searching eBay. Frustrated buyers and sellers said the problem began on Thursday (January Read more

eBay Tech Leaders See Four Trends Impacting Ecommerce in 2021

January 15, 2021January 15, 2021 Ina Steiner

eBay asked four of its tech leaders what’s next in the evolution of the online shopping experience and how they think ecommerce will evolve throughout 2021. Here are the trends and summaries of what they said: 1) Drone delivery for Read more

Amazon Eyes Reusable Packaging

January 15, 2021January 15, 2021 Ina Steiner

In a patent filing, Amazon outlined an innovative way to repurpose packaging by making it very easy for the recipient of an online order to reuse the package it came in to mail another item – without having to weigh Read more

USPS Reminder about Mail Restrictions on CBD Products

January 13, 2021January 13, 2021 Ina Steiner

Products made with CBD oil have become popular, but there are restrictions when it comes to mailing them, as the USPS reminded postal workers on Monday. “The Agriculture Improvement Act of 2018 removed hemp from the Controlled Substances Act. It Read more

Former eBay Exec Again Falls Victim to Activist Investors

January 13, 2021January 13, 2021 Ina Steiner

Former eBay executive Bob Swan, who remains on eBay’s board of directors, was ousted from Intel where he had served as CEO since 2018, according to Yahoo Finance. It appears to be the second time Swan came out on the Read more