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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay to Revamp Community Area This Week

May 23, 2021May 23, 2021 Ina Steiner
eBay

eBay is making changes to its Community Structure this week, it announced on Wednesday. Hello Community!We wanted to give a heads up that next week the Community Structure will be changing. The new structure is based on your input and Read more

Marketplaces, NewseBay2 Comments

eBay Auto-Cancel Glitch Fixed, Now Problems Listing

May 23, 2021 Ina Steiner
eBay

eBay acknowledged a glitch that resulted in sales being automatically cancelled for “non-payment” and rolled out a fix. Days later, some sellers are facing another costly challenge: the inability to list on the marketplace. A seller reported on Ecommerce EKG Read more

Marketplaces, NewseBay, eBay glitch1 Comment

Amazon’s Bold Plan to Reach Every Customer on Earth

May 23, 2021May 23, 2021 Ina Steiner
Amazon

How do you increase selection and lower cost for customers? If you’re Amazon, you spend a lot of time thinking about how to make the flow of goods from manufacturer to customer fast and efficient. And Amazon doesn’t just want Read more

Marketplaces, NewsAmazon, Amazon Global Mile, Amazon logistics, Anne D'Innocenzio, Drones

eBay and Etsy Send Urgent Pleas to Sellers on Saturday

May 22, 2021May 22, 2021 Ina Steiner
eBay Etsy

eBay and Etsy sent urgent emails to sellers over the weekend about legislation in Congress that the marketplaces say would harm small sellers and that Etsy says would put sellers’ safety at risk. eBay warned, “Tell Your Senators Not To Read more

Marketplaces, NewseBay, Etsy, INFORM Act, Privacy, Regulation26 Comments

USPS Approved Jumbo Mailboxes to Fit All Those Online Orders

May 20, 2021May 20, 2021 Ina Steiner
USPS logo

Is your mailbox big enough to handle your mail and online orders? The USPS showed genuine concern this week as it celebrated Mailbox Improvement Week, and it offered advice to online shoppers on finding bigger mailboxes. “Replacing rusted hinges or Read more

News, ShippingShipping, USPS4 Comments

Amazon Says Get that HTML Out of Our Catalog

May 19, 2021May 19, 2021 Ina Steiner
Amazon

Amazon informed sellers they will no longer support HTML in product descriptions. It cited security concerns “as well as versatility to list products on non-HTML devices.” The announcement resulted in consternation and calls for clarification from sellers. The crux of Read more

Marketplaces, NewsAmazon catalog, Amazon policy

Google Gives Shopify Merchants a Leg Up across Its Properties

May 18, 2021 Ina Steiner
Google

Google is giving merchants who use the Shopify ecommerce platform a leg up in search results, not only on Google and Google Shopping, but on YouTube, Google Images, and more. Bill Ready said a new simplified process will let Shopify’s Read more

Marketplaces, NewsBill Ready, Google, Google Shopping, Google Shopping Graph, Shopify2 Comments

Bonanza Sellers Reap Sales from Recent Spring Promo

May 18, 2021May 18, 2021 Ina Steiner
Bonanza marketplace

Online marketplace Bonanza said 40% of sellers who participated in the site’s recent Spring Community Sale received sales from buyers using the shared coupon code. Participating sellers added the special coupon code to their booths and marketed the sale, and Read more

Marketplaces, NewsBonanza, Bonanza coupons3 Comments

eBay Wants to Etch Its Name in Personalization Space

May 18, 2021May 18, 2021 Ina Steiner
eBay

If you want to buy a personalized item, Etsy is more likely to come to mind than eBay, but that perception is something the latter wants to change. Today, eBay announced a new tool to help sellers in certain geographies Read more

Marketplaces, NewseBay, eBay personalization, eBay UK, Jamie Iannone2 Comments

eBay Finally Names Permanent CFO following 2019 Shakeup

May 17, 2021May 17, 2021 Ina Steiner
eBay

Andy Cring has been interim Chief Financial Officer (CFO) at eBay since a reshuffling in September 2019 following Devin Wenig’s abrupt departure as CEO. Twenty months later, eBay finally named a permanent CFO. Steve Priest will join eBay on June Read more

Marketplaces, NewsAndy Cring, eBay, eBay executive compensation, eBay executives, Steve Priest4 Comments

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