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  • Page 195

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

How to Get Customer Service from eBay

July 10, 2021July 10, 2021 Ina Steiner
eBay

During the pandemic, eBay warned users of customer service delays and encouraged them to use its online resources and community boards instead. With over a year to adjust, and now allowing employees to return to the office, eBay posted information Read more

Marketplaces, NewseBay, eBay customer service2 Comments

Amazon Prime-Like Shipping Available on BigCommerce

July 9, 2021July 9, 2021 Ina Steiner
Amazon

Online sellers can reap the benefits of Amazon’s FBA fulfillment service even when they don’t sell on its marketplace thanks to its Multi-Channel Fulfillment service (MCF). This week, Amazon announced it has integrated with BigCommerce to make it easier for Read more

Marketplaces, NewsAmazon, Amazon MCF, BigCommerce, Fulfillment, Gopal Pillai, Sharon Gee

The Snail Mail Deal Worth Billions: Stamps.com Is for Sale

July 9, 2021July 9, 2021 Ina Steiner
Stamps.com

Private equity firm Thoma Bravo agreed to acquire Stamps.com in a deal valued at $6.6 billion (that’s billion with a “B”). The agreement includes a 40-day “go-shop” period expiring August 18, 2021 that allows Stamps.com to consider alternative acquisition proposals Read more

News, ShippingMerger and Acquisition, shipping software, Stamps.com, Thoma Bravo2 Comments

When You’re CTO of eBay and Your Son Complains

July 8, 2021July 8, 2021 Ina Steiner
eBay

The head of eBay technology is accountable to an 18-year-old – Mazen Rawashdeh gets feedback from his son who buys and sells on eBay. eBay’s top executives are responsible for running all aspects of the business, and on Thursday, the Read more

Marketplaces, NewseBay executives, Mazen Rawashdeh3 Comments

Facebook Publishes 2021 Holiday Marketing Guide

July 7, 2021July 7, 2021 Ina Steiner
Facebook

Facebook created a marketing guide for merchants who want to reach shoppers during the upcoming holiday shopping season and announced it in an email sent this week with the subject line, “Help your products find holiday shoppers this year.” Inside Read more

News, Selling ToolsFacebook, Facebook ads

Report: Amazon Cracks Down on Bestsellers from China

July 5, 2021July 5, 2021 Ina Steiner
Amazon

Marketplace Pulse reported today that Amazon suspended hundreds of top Chinese sellers over the past 2 months. The blog compiled a list of nearly 300 individual seller accounts that it said had offered dozens of previously best-selling items. Marketplace Pulse Read more

Marketplaces, NewsAmazon, Amazon policy violations, Amazon reviews, Marketplace Pulse2 Comments

Amazon to Launch New Portal for SAFE-T Claims

July 5, 2021July 5, 2021 Ina Steiner
Amazon

Amazon is launching a new portal for seller SAFE-T claims. The marketplace announced on Thursday: “On July 15, 2021, we’ll launch the SAFE-T Communication Center on Seller Central. This new center will be the single point of contact for all Read more

Marketplaces, NewsAmazon, Amazon policy, Amazon Safe-T Claim1 Comment

eBay to Award Cash Prizes in UK Business Contest

July 5, 2021July 5, 2021 Ina Steiner
eBay

eBay will award £20,000 to the winner of its UK eBay for Business Awards along with a bundle of marketing support valued at over £100,000. Twelve category prize winner will receive a £5,000 cash prize and access to a range Read more

Marketplaces, NewseBay awards, eBay UK

Warehouse of Bogus Batteries Destined for Sale on eBay, Amazon

July 5, 2021July 5, 2021 Ina Steiner
eBay Amazon

The Feds said it found 44,000 counterfeit batteries in a California warehouse that were destined to be sold on eBay and Amazon. A man admitted in a plea agreement that from March 2014 to June 2019, he and co-conspirators fraudulently Read more

Marketplaces, NewsAmazon, Counterfeits, eBay, Fakes, Fraud1 Comment

eBay Releases 2nd ReOpen Trend Report

July 3, 2021July 3, 2021 Ina Steiner
eBay

eBay shoppers have turned from buying bread machines and bidets during the pandemic to purchasing pool floats and party essentials as restrictions lift, according to a new report from eBay. As it did in its first ReOpen report, eBay was Read more

Marketplaces, NewseBay marketing, eBay sales trends, Jordan Sweetnam

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