Ecommerce Industry News
During the pandemic, eBay warned users of customer service delays and encouraged them to use its online resources and community boards instead. With over a year to adjust, and now allowing employees to return to […]
“It’s not about categories, it’s about vertical platforms that scale,” eBay told sellers during its February Seller Check-in, which was conducted over Zoom with over 900 people in attendance. Jordan Sweetnam, Senior Vice President and […]
eBay warned users to expect customer service delays due to the coronavirus as it suspends phone support in some areas and transitions some staff to work from home. eBay announcement follows: Following guidance from local […]
eBay is hiring customer service representatives who can work from home, including 120 positions in the US. eBay launched the program, called eBay@Home, in Ireland in 2017 and also has a work-from-home program for its […]
eBay is encouraging its sellers to open Anchor Stores and is using a new pitch in a current promotion. “Make this your season of repeat business. Upgrade to the Anchor Level by September 6 and […]
eBay published an interview (and video) with the head of its customer service, Steve Boehm, in which he says he’s excited about many of the upcoming changes eBay will soon roll out globally. Boehm’s actual […]