eBay promised to take a vertical approach to its website, so instead of one-size-fits-all policies and features, it would offer flexibility in order to account for different types of items. But what we’re seeing is customization in only a few Read more
The US Postal Service wasted no time after announcing its 10-year plan on Tuesday and filed immediately with the Postal Regulatory Commission on a key provision. The USPS wants to change service standard for First Class Mail to give it Read more
Did you know there was a person in charge of “identity” at eBay? As Head of Identity (literally his job title), Ashish Jain was responsible for providing customers and third-party developers with the technology for secure access to eBay’s website. Read more
If you’ve ever searched an online marketplace, you can imagine how difficult it is to get a listing to the top of results, which often include thousands or tens of thousands of listings. Advertising is one way of boosting visibility Read more
A politician quipped, “There’s no DeJoy in the Post Office tonight,” after Postmaster General Louis DeJoy announced his 10-year plan to revive (rescue?) the US Postal Service on Tuesday. The US Postal Service also announced the formation of a task Read more
eBay is running a promotion encouraging buyers to use credit cards to pay. A reader brought it to our attention, noting that when they placed an order, eBay displayed a coupon offer at checkout called “YOUSAVETEN.” What’s unusual is that Read more
Canadian department store Hudson’s Bay launched an online marketplace and will add 500 new sellers to thebay.com by the end of the year. Hudson’s Bay Marketplace allows it to expand selection on its site – including vintage designer handbags and Read more
The US Postal Service said mail delivery has improved to levels prior to the peak 2020 holiday season and subsequent 2021 winter-storm disruptions. However, it’s nothing to write home about. For the week of March 6, overall service performance for Read more
Retailer Union Square Supply, Inc. filed a lawsuit against the city of New York on Friday over its COVID-19 anti price-gouging enforcement practices. In its civil rights class action lawsuit, the retailer said it is suing over “the creation and Read more
Amazon said it continues to works with the Federal Trade Commission (FTC) and other law enforcement organizations to stop scams and protect customers after the FTC announced Tuesday it had entered into a settlement with an alleged scammer who it Read more
