Etsy made some changes to its Shipping Labels feature to make it easier for sellers to request pickup from the USPS – and to make it easier for buyers to return items. It announced the two new features as follows: Read more
Getting support can be tricky these days with so many customer service reps now working from home, but Etsy wants sellers to know it is providing around-the-clock support. A representative reached out after seeing a letter from an EcommerceBytes reader Read more
Etsy greeted Earth Day a little early this week, announcing on Monday it is rolling out its green shipping initiative to its Reverb musical gear marketplace. An Etsy spokesperson said the company is broadening its sustainability efforts by offsetting 100% Read more
Etsy is running two new TV commercials and published a new guide for sellers to help them during the pandemic. The TV spots are part of Etsy’s newest ad campaign, “Always Open.” A spokesperson said it tells the story of Read more
Etsy CEO Josh Silverman called on European leaders to consider the self-employed, micro businesses, and gig workers when working on national economic recovery measures. The CEO made a similar plea to US legislators last week as they worked on emergency Read more
Etsy is asking sellers to reach out to their members of Congress and ask them to include measures to help self-employed people in the COVID-19 relief package they are trying to pass. The request comes after Etsy CEO Josh Silverman Read more
Etsy is providing a one-month grace period to any seller who needs extra time paying their bills due to the COVID-19 outbreak. The news came in an email from Etsy CEO Josh Silverman on Friday, and the devil is in Read more
Congress is working on emergency relief efforts to help individuals and businesses impacted by the coronavirus outbreak, but Etsy said the self-employed were largely not covered by the current proposals. Many sellers don’t qualify for social safety net programs such Read more
On April 1, 2020, marketplace facilitators, such as eBay and Etsy will now be responsible for collecting and remitting Georgia sales and use tax, according to Charles Maniace, Vice President of Regulatory Analysis at Sovos, which offers tax-compliance services. eBay Read more
Etsy offered some advice to sellers related to the coronavirus and warned them that its Trust and Safety team was actively monitoring and taking down listings related to COVID-19 that are against Etsy’s policies, “including items that falsely claim to Read more
