Some sellers may have experienced some cancelled order requests as a result of an eBay SNAFU. The company sent a misleading email Thursday to members of its loyalty program, which awards them “eBay Bucks” to use toward future purchases. In Read more
eBay sellers were unable to access the main Seller Hub portal on Friday afternoon, leaving them unable to accomplish tasks related to listing and fulfilling orders. “Need to ship the last few orders before the USPS close today,” one seller Read more
eBay sent an email to sellers on Tuesday apologizing for a serious billing-related glitch on Monday, but there’s a glaring omission in its letter: what sellers should do if the glitch caused them to double-pay their August invoice. eBay had Read more
eBay hosted 2,000 sellers at eBay Open in Las Vegas in July – over 60% of them first-time sellers. It also held its annual Top Seller Summit directly preceding the conference, attracting about 300 eBay top sellers representing more than Read more
eBay apologized on July 3, 2018, for technical issues plaguing its site in recent weeks, though it made no offer to compensate sellers (eBay changed its outage policy in 2014). eBay executive Bob Kupbens had characterized the technical issues as Read more
eBay buyers have experienced some technical issues using the eBay mobile app of late. eBay also announced recently it is working with new technology to make some improvements to the mobile experience. eBay buyers began complaining on May 3rd that Read more
eBay experienced another listing promotion snafu. eBay sent some users a promotion encouraging them to sell, but when recipients clicked on the link, they were confronted with a red warning messages telling them the promotion was by invitation only – Read more
UPDATE 1/23/18: eBay reports the problems impacting international shipping described below have now been resolved. After eBay’s shipping system broke down on Sunday leaving sellers unable to print shipping labels for international orders, eBay acknowledged the problem Monday evening. That’s Read more
eBay told shoppers in Canada that it has fixed a glitch impacting search. Users had been unable to filter search results by attributes such as size, color, style, or even brand. The problem started in late November, according to users Read more
eBay Promoted Listings have been experiencing technical issues for the past 7 weeks, and the company said it will take another 4 weeks to fix. A seller who brought the problem to the company’s attention on Tuesday was skeptical over Read more
