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eBay Experiences Another Listing Promotion Snafu

eBay glitch

eBay glitcheBay experienced another listing promotion snafu. eBay sent some users a promotion encouraging them to sell, but when recipients clicked on the link, they were confronted with a red warning messages telling them the promotion was by invitation only – even though they were clicking the link included in their invitation (“Unfortunately, this promotional offer is by invitation only.”)

The original invitation stated: “Your Ebay Bucks are just a click away. Sell and earn $20 Ebay Bucks. List by 4/15. Activate now.”

The invitation explained that sellers had to activate the promotion, which applies to items listed by the 15th and sell between 4/15 and 4/25.

An eBay moderator responded to users who were discussing the failed promotion on the discussion boards. “A second email was sent with a working link. Did you receive a second email on this topic in the last hour,” the moderator asked.

Happily, sellers responded stating the link in the second email eBay sent them worked. eBay has experienced a number of snafus with promotions of late.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

One thought on “eBay Experiences Another Listing Promotion Snafu”

  1. #EBAY needs to put some serious effort into fixing the numerous and frequent glitches found in their promotions.

    The bugs are so common (as with the rest of the eBay platform) that they aren’t remarkable to users who have been conditioned to expect the frequent glitches as the norm.

    Sad state indeed.

    Imagine if Intuit or BofA or even just Amazon had the same frequency of bugs and glitches experienced by buyers and sellers alike on eBay’s buggy platform.

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