Ecommerce is seeing an explosion of online returns this year compared to last year, according to goTRG, and this Saturday, December 26, may be the busiest day for returns for the second year in a row, according to Returnly. Sender Read more
With record online sales, online sellers should prepare for record returns, and Amazon knows this better than anyone. Over the years it has created new ways to make it easier for buyers to return items, and today, it issued a Read more
The US government asked some large tech companies on Monday about how they may be tracking the personal information of visitors and using them in algorithms. The FTC said it was sending orders to Amazon, TikTok, Discord, Facebook, Reddit, Snap, Read more
With shipping carriers struggling to meet on-time delivery as Christmas Day nears, there’s bad news for online sellers – delivery delays lead to returns. According to a survey of 1,000 consumers conducted by Propeller Insights for Ware2Go in October, 33% Read more
Twenty-five years after his death in 1995 due to complications from lymphoma, it’s tempting to ascribe Bob Ross’s current popularity to the stresses related to Covid-19. His relaxed demeaner, soothing voice, and sincere assertion that mistakes are just “happy accidents” Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,In response to your reader who wondered Read more
Shoppers weren’t the only ones spending more on Black Friday. Digital advertisers spent 3.1 times more on Black Friday on ecommerce channels than they did in the period leading up to Thanksgiving (November 1-25, 2020). That’s according to Kenshoo, which Read more
While discounting is the name of the game during the annual Black Friday – Cyber Monday weekend, data suggests retailers and brands have ramped it up this year due to anticipated shipping cutoff dates and delivery hassles, according to Salesforce. Read more
Black Friday hit a new record with consumers spending $9 billion online, an increase of 21.6% compared to last year’s Black Friday, according to Adobe Analytics data. Adobe analyzes one trillion visits to US retail sites, 100 million SKUs, and Read more
Merchants who host their store on Shopify rang up a total $2.4 billion in global sales on Black Friday (November 27, 2020), according to the ecommerce platform. Shopify’s 2020 Black Friday data is based on sales by its more than Read more
