The US government asked some large tech companies on Monday about how they may be tracking the personal information of visitors and using them in algorithms. The FTC said it was sending orders to Amazon, TikTok, Discord, Facebook, Reddit, Snap, Read more
With shipping carriers struggling to meet on-time delivery as Christmas Day nears, there’s bad news for online sellers – delivery delays lead to returns. According to a survey of 1,000 consumers conducted by Propeller Insights for Ware2Go in October, 33% Read more
Twenty-five years after his death in 1995 due to complications from lymphoma, it’s tempting to ascribe Bob Ross’s current popularity to the stresses related to Covid-19. His relaxed demeaner, soothing voice, and sincere assertion that mistakes are just “happy accidents” Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,In response to your reader who wondered Read more
Shoppers weren’t the only ones spending more on Black Friday. Digital advertisers spent 3.1 times more on Black Friday on ecommerce channels than they did in the period leading up to Thanksgiving (November 1-25, 2020). That’s according to Kenshoo, which Read more
While discounting is the name of the game during the annual Black Friday – Cyber Monday weekend, data suggests retailers and brands have ramped it up this year due to anticipated shipping cutoff dates and delivery hassles, according to Salesforce. Read more
Black Friday hit a new record with consumers spending $9 billion online, an increase of 21.6% compared to last year’s Black Friday, according to Adobe Analytics data. Adobe analyzes one trillion visits to US retail sites, 100 million SKUs, and Read more
Merchants who host their store on Shopify rang up a total $2.4 billion in global sales on Black Friday (November 27, 2020), according to the ecommerce platform. Shopify’s 2020 Black Friday data is based on sales by its more than Read more
The National Retail Federation (NRF) predicts online holiday sales will see strong growth in 2020 over last year, and among the many factors it considered in its estimates was consumer psychology. “NRF expects that online and other non-store sales, which Read more
Half of US consumers will abandon product purchases on Black Friday if there are no free returns offered, according to a survey conducted by Emarsys. The company also advised brands to factor in returns when measuring the effectiveness of advertising Read more
