eBay is suspending seller performance downgrades through the June 20th evaluation period. However, it will continue to upgrade sellers if their performance improves. eBay said it is making the change because of “unprecedented challenges” sellers are facing due to the Read more
eBay warned users to expect customer service delays due to the coronavirus as it suspends phone support in some areas and transitions some staff to work from home. eBay announcement follows: Following guidance from local health authorities, we are currently Read more
Amazon said it is experiencing a significant increase in demand due to the coronavirus COVID-19 crisis, leading to labor demands that it called unprecedented for this time of year. Amazon is opening 100,000 new roles and is appealing to service Read more
Amazon has run out of stock on some popular household staples and said it is experiencing some delivery delays. “We are working around the clock with our selling partners to ensure availability on all of our products, and bring on Read more
Etsy offered some advice to sellers related to the coronavirus and warned them that its Trust and Safety team was actively monitoring and taking down listings related to COVID-19 that are against Etsy’s policies, “including items that falsely claim to Read more
eBay released the Spring Seller Update on February 26, 2020 and announced changes to its User Agreement that take effect on March 27, 2020 for existing users. It’s easy for sellers to miss changes that could impact them since seasonal Read more
Like death and taxes, change on eBay is a certainty – and almost as dreaded by sellers. In Part 1 of today’s Online Sellers Guide, we introduced the eBay Spring Seller Update and covered four of the seven changes eBay Read more
Sellers who pay to list on Etsy expect the marketplace to invest in marketing and advertising to attract shoppers. If it does a good job in bringing in buyers, Etsy is rewarded by receiving commission fees from sellers. With a Read more
eBay told sellers they were its priority amid the COVID-19 outbreak and said it would offer protection to those impacted by any service interruptions as a result of the outbreak. Presumably that includes any shipping disruptions, which have already occurred Read more
Amazon implemented more stringent requirements for selling certain products related to coronavirus, including face masks, though it never mentioned the virus by name in the notice to sellers sent today. Some sellers were scratching their heads because they received notices Read more
