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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon’s AbeBooks to Close Down Fillz Listing Tool

November 12, 2019November 12, 2019 Ina Steiner
Fillz

Bid farewell to another online selling tool. FillZ started out primarily as a tool for booksellers 16 years ago, and is a division of the bookseller AbeBooks, which was acquired by Amazon.com in 2008. AbeBooks, which had acquired FillZ in Read more

Marketplaces, News, Selling ToolsAbeBooks, Amazon, Fillz

Facebook Pay Lets You Buy from Facebook Marketplace

November 12, 2019November 12, 2019 Ina Steiner
Facebook

Facebook Pay will let users pay for purchases from select Pages and businesses on Facebook Marketplace, the company announced today. People can already shop, donate, and send money to each other, but “Facebook Pay will make these transactions easier while Read more

Marketplaces, News, PaymentsFacebook, Facebook Pay

Holiday Shopping: Browse versus Search

November 12, 2019November 12, 2019 Ina Steiner
TopHatter

It’s not easy catching buyers’ attention. When it comes to holiday shopping online, are people browsing or searching for their gifts? A new Tophatter survey of over 1,000 US consumers found that nearly half (48.5%) prefer to find holiday gifts Read more

News, Trends and Shopping DataHoliday Shopping, Tophatter

Weather Disrupts FedEx Express Service Nationally

November 12, 2019November 12, 2019 Ina Steiner
FedEx

FedEx issued the following notice today about a national disruption to its FedEx Express service: FedEx Express National Service DisruptionFedEx Express experienced substantial disruptions at the Memphis hub last night due to frozen precipitation and below freezing temperatures. Potential delays Read more

News, ShippingFedex, Weather event

Marketplaces Engage Shoppers through Email Marketing

November 11, 2019November 11, 2019 Ina Steiner
Email marketing

Email marketing is an effective way to drive shoppers to retail sites, and you can tell a lot about a company’s strategy by looking at the content of its marketing emails. Etsy has been hammering the “free shipping” messaging in Read more

Marketplaces, NewseBay, Email marketing, Etsy

Etsy Holds ‘EtSEO’ Listing Critique Session on Wednesday

November 10, 2019November 10, 2019 Ina Steiner
Etsy

Etsy sellers can submit their listings to be considered for a critique by Etsy experts on Wednesday. The “EtSEO” session will provide sellers with advice on how to improve their listings for greater visibility and improved conversion. “With guidance from Read more

Marketplaces, NewsEtSEO, Etsy5 Comments

From the Editor – November 10, 2019

November 9, 2019November 9, 2019 Ina Steiner
EcommerceBytes Editor Ina Steiner

John Donahoe stepped down as CEO of eBay in July of 2015 and got a gig at ServiceNow, an enterprise cloud company. Last month came the surprising news that he is taking over the top spot at Nike. Meanwhile returning Read more

Marketplaces, NewseBay, EBU 432, PayPal, Shipping

Online Sellers Guide to Flat Rate Shipping

November 9, 2019November 11, 2019 Ina Steiner
Free Shipping

UPS is more aggressively targeting small- and medium-sized online sellers and is leveraging agreements with services like Stamps.com and Shippo as it seeks to gain more share in the ecommerce market. That’s significant considering how many small sellers rely on Read more

News, ShippingEBU 432, Fedex, Shipping, Shippo, Shiprush, ShipStation, Stamps.com, UPS, USPS3 Comments

Ads Becoming Essential for Sellers on eBay, Etsy, Amazon

November 9, 2019November 9, 2019 Ina Steiner
Kenshoo Margo Kahnrose

These days, it may not be enough to list an item on eBay, Etsy or Amazon and expect it to be seen by shoppers. Your listing competes not only with scores of rival listings, but with promoted listings (paid ads) Read more

News, Selling ToolsAmazon Advertising, eBay Promoted Listings, EBU 432, Etsy promoted listings, Kenshoo, Margo Kahnrose, PLAs4 Comments

EcommerceBytes Soundoff: Letters to the Editor – November 10, 2019

November 9, 2019November 9, 2019 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Ina,Just a heads up, the new tax rules Read more

News, Trends and Shopping DataEBU 432, Letters to the Editor2 Comments

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