Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Expands International Shipping Service

February 6, 2020February 6, 2020 Ina Steiner

eBay is expanding a new international shipping service that was originally called “eBay Send” during its pilot period. In November, we reported that eBay was allowing only certain sellers to use the service but planned to launch it in January Read more

BigCommerce Adds Multi-Currency Features for International Sales

February 5, 2020February 5, 2020 Ina Steiner

BigCommerce launched a suite of multi-currency features to help merchants “natively” present, transact and settle in more than 100 currencies, stating that it strengthens the ability to sell cross-border to shoppers around the globe. The ecommerce platform explained that it Read more

eBay Accepts 50 Sellers to Texas Retail Revival Program

February 5, 2020February 5, 2020 Ina Steiner

eBay accepted 50 sellers to its Retail Revival program in Austin, Texas and held workshops for them this month on “how to thrive in the digital marketplace,” with sessions on “best practices in excelling on the eBay platform.” eBay launched Read more

Amazon Expands in California and Tennessee

February 4, 2020 Ina Steiner

Amazon opened a new 48,000 square foot office for Alexa tech teams located in Santa Barbara, California, and plans to create 150 additional tech jobs in the city, the company announced on Tuesday. Amazon currently has dozens of open roles Read more

Why the USPS Launched a Premium Tracking Option

February 4, 2020February 4, 2020 Ina Steiner

The US Postal Service launched USPS Premium Tracking, which, for a fee, extends the length of time that customers can access the tracking history of a domestic package. We were first to report the new feature on Sunday thanks to Read more

eBay Responds to Starboard Critique: Committed to Driving Value

February 4, 2020February 4, 2020 Ina Steiner

eBay issued a statement in response to a letter from activist investor Starboard Value LP to its Chairman Thomas Tierney and interim CEO Scott Schenkel – see this morning’s Newsflash article (“Starboard to eBay: Sell Classifieds, Cut Marketplace Costs“). In Read more

Starboard to eBay: Sell Classifieds, Cut Marketplace Costs

February 4, 2020February 4, 2020 Ina Steiner

Activist investor Starboard Value LP stepped up pressure on eBay to move faster to separate its eBay Classifieds Group and to cut eBay Marketplaces costs. It also voiced its support for Managed Payments and eBay’s initiative to increase revenue from Read more

eBay Reorg Hits Canada, GM to Head Marketing

February 3, 2020 Ina Steiner

eBay named a new General Manager of Canada as it moved Andrea Stairs to a new role leading marketing for eBay North America. Stairs has been at eBay since 2005. She became President & Managing Director of eBay Canada in Read more

Amazon Not Impacted by Shorter Holiday Season in 2019

February 1, 2020February 1, 2020 Ina Steiner

Amazon felt no impact from the shorter holiday shopping season in the fourth quarter, according to Chief Financial Officer Brian Olsavsky, who was speaking to Wall Street analysts on Thursday in a post-earnings conference call. Many retailers and online merchants Read more

Bonanza Brings on VP to Re-Engage with Marketplace Sellers

January 31, 2020January 31, 2020 Ina Steiner

Online marketplace Bonanza has brought in a new executive to run its marketplace. Greg Braukus comes from Terex Corporation where he was most recently Director of Enterprise eCommerce. His first day at Bonanza was January 2nd. He spent over four Read more