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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

From the Editor – June 7, 2020

June 6, 2020June 6, 2020 Ina Steiner
EcommerceBytes Editor Ina Steiner

eBay is reporting exploding sales growth after years of stagnant (and sometimes negative) growth. On Thursday, the company revised its guidance for the second quarter, saying it expects GMV year-over-year growth of between 23% and 26% for the combined months Read more

News, Trends and Shopping DataEBU 439, Editorial1 Comment

Ditching Turbo Lister Is a Sign of eBay Changes Ahead

June 6, 2020June 6, 2020 Ina Steiner
eBay

Why is eBay ditching a free tool that many longtime sellers rely on? Because it’s moving forward on software advances this year, an employee said during a chat session devoted to the impending retirement of Turbo Lister. We reviewed Wednesday’s Read more

Marketplaces, News, Selling ToolseBay Turbo Lister, EBU 439, SixBit4 Comments

Tracking eBay’s International Shipping Programs

June 6, 2020June 6, 2020 Ina Steiner
eBay

We received an email from a reader on Friday who said eBay is refunding her international buyers whose deliveries are delayed due to pandemic-related issues. When she contacts eBay telling them the buyer will end up with the item plus Read more

News, ShippingeBay Global Shipping Program, eBay Shipping, eBay Standard International Delivery Service, EBU 4391 Comment

EcommerceBytes Soundoff: Letters to the Editor – June 7, 2020

June 6, 2020June 6, 2020 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Hi Ina,I received this letter from eBay as Read more

News, Trends and Shopping DataeBay, EBU 439, Returns1 Comment

Sellers Pan Amazon’s New Payments Dashboard

June 6, 2020 Ina Steiner
Amazon

Amazon launched a newly designed payments dashboard on Friday, and sellers’ initial reaction is – bring back the old page! “To simplify your financial experience, you can find key information from all your account types on a single page on Read more

Marketplaces, NewsAmazon

eBay Declares June Selling and Traffic Month

June 4, 2020June 4, 2020 Ina Steiner
eBay

eBay declared June both “Traffic Month” and “Sell on eBay Month” in a bid to boost sales by current business sellers and to attract new sellers to the site. eBay kicked off a promotion that gives first-time sellers up to Read more

Marketplaces, NewsAndrea Stairs, eBay, eBay marketing2 Comments

Amazon Eliminates Referral Fees on Essential Goods to Mexico

June 4, 2020June 4, 2020 Ina Steiner
Amazon

Amazon is temporarily eliminating seller referral fees on some essential goods on its Mexican marketplace, citing the coronavirus pandemic. The policy will be in place for the month of June. “We are closely monitoring the developments of COVID-19 and its Read more

Marketplaces, NewsAmazon Mexico, coronavirus

eBay Revises Quarterly Guidance Based on Stronger Performance

June 4, 2020June 4, 2020 Ina Steiner
eBay

eBay said its business is performing significantly better than the expectations it shared in its April 29th earnings release. eBay shared the news in a press release announcing it was raising quarterly guidance. While it’s not adjusting full-year guidance at Read more

Marketplaces, NewseBay, eBay financials

FedEx Joins UPS in Imposing COVID Surcharge Fees

June 3, 2020June 3, 2020 Ina Steiner
FedEx

Following in UPS’s footsteps, FedEx is imposing a temporary surcharge on certain types of packages as shipping carriers struggle with the surge related to shop-from-home orders due to the coronavirus pandemic. But like the UPS surcharge, the move will largely Read more

News, Shippingcoronavirus, FedEx rates

UPS Warns of Delays Stemming from System Outage

June 3, 2020June 3, 2020 Ina Steiner
UPS shipping

UPS issued the following service update this morning warning of possible delays to some shipments: System outage in Louisville, KY May Cause Delays “Delays caused by a system outage beyond the control of UPS caused a disruption to operations at Read more

News, ShippingShipping delays, Shipping disruption, UPS1 Comment

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