Amazon sent customers an email with the subject line, “Lookout for online scammers” with detailed advice to help them prevent getting defrauded. One critical piece of advice – it advised recipients to be wary of false urgency. “Scammers may try Read more
Two weeks after Amazon announced it was offering unbranded packaging as a default for off-Amazon (MCF) orders “at no additional cost” to sellers using its fulfillment services, it announced it will raise fees for MCF orders beginning next month. “On Read more
The USPS is suspending Priority Mail Express guarantee between December 22 through 25, citing increased volume and weather conditions during the holidays. It also cited policies of its “competitors” who the Postal Service said likewise adjust their refund policies during Read more
BigCommerce is laying off workers and cutting costs as it pushes to reach breakeven by the end of 2023. The ecommerce platform will reduce its workforce by approximately 13% across employees and contractors, it announced on Thursday. BigCommerce rival Shopify Read more
The USPS continues to shake up services popular with online sellers as it looks to cut costs and streamline operations. On Friday, it issued an industry alert detailing the end of Priority Mail Regional Rate. Readers had discussed in September Read more
Many items are already showing post-Christmas estimated delivery dates, eBay warned sellers in the UK on Wednesday and suggested they use couriers to fulfill orders – though it didn’t suggest who should pay for the expedited delivery costs. “By opting Read more
eBay is betting its investments in fitment technology will pay off – if it can get sellers in its eBay Motors Parts & Accessories category to adopt it. In an email on Thursday, eBay dangled a significant carrot: free returns Read more
Amazon redesigned fulfillment reports for sellers who use its FBA fulfillment service, it announced on Thursday, and it added a report scheduling feature. Amazon FBA business reports provide data to help sellers track how their business is performing. The Amazon Read more
Amazon will no longer absorb certain costs involved with returns, it informed sellers on Wednesday. “Starting January 14, sellers will be responsible for any carrier shipping correction charges on customer returns of seller-fulfilled orders caused by incorrect return label information.” Read more
eBay informed sellers the major shipping carriers are doing a good job of managing peak volumes and is giving Saturday shippers a Christmas Eve break. eBay told sellers that shipping carrier networks are mostly in good shape and said they Read more
